Sofitel Istanbul Taksim

Sofitel Istanbul Taksim Reviews

Sofitel Istanbul Taksim

Gumussuyu Mah Siraselviler Cad, Tak-ı Zafer Cd. No: 13, Beyoglu, Istanbul, 34437, TürkiyeView Hotel Details
Sofitel Istanbul Taksim
Sofitel Istanbul TaksimSofitel Istanbul TaksimSofitel Istanbul Taksim
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Sofitel Istanbul Taksim Guest Reviews

4.1/5
Very Good
128 review
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(128)
Positive reviews(23)
Reviews with photos/video(6)
Friendly staff(8)
Awesome stay(7)
Great location(6)
Negative reviews(6)
Maati
Superior King Room
Stayed in Nov 2024
Family
24 review
1.5/5
Posted on Dec 26, 2024
The hotel is really 3 stars not 5. Very poor amenities in the room. Breakfast not so many options. Stayed for one week don't have banana and other fruits and omelette made in a very cheap quality. They don't deserve that much money for thequality they offer. The housekeeping make rooms in 5 min dont recharge shampoo or soap we had to call everytime. Only positive part is the location close to everything. Also staff ask for tips for everything they do. You can book the Ritz much cheaper and much better quality. Do not recommand at all !!!
Response from Property: Dear Maati,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.First of all, we would like to apologize for the inconvenience that has affected your overall experience. Please rest assured that your valuable comment will be an important asset for us to improve our services and ensure our guests satisfaction prior, during and after their visit.It is our hope to get the chance of welcoming you again in the near future for a better visit and share cheerful memories together.Best Regards,Ertugrul ErduranGuest Experience Supervisor
CHALAK TAHIR ANWAR
Superior King Room
Stayed in Jan 2025
Business travelers
43 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The best hotel I have ever been to in my travels.
Grech Amir
Luxury Taksim Square View, King Bed Room
Stayed in Jan 2025
Business travelers
22 review
5.0/5
Outstanding
Posted on Feb 24, 2025
**Exceptional Luxury Experience at Sofitel Istanbul** My stay at **Sofitel Istanbul** was nothing short of amazing. From the moment I arrived, I was greeted with warm hospitality and impeccable service. The hotel’s elegant design blends modern luxury with French sophistication, creating a truly relaxing and upscale ambiance. The **rooms** were spacious, beautifully decorated, and equipped with top-tier amenities, offering stunning views of the city. The **bed** was exceptionally comfortable, ensuring a restful sleep every night. The **staff** went above and beyond to make my stay memorable, always attentive and eager to assist with any request. The **breakfast buffet** was a highlight, offering a delicious variety of international and local Turkish delicacies. The **spa and wellness center** provided the perfect retreat after a long day of exploring Istanbul. The Turkish bath and massages were rejuvenating, adding an extra touch of indulgence to my stay. The hotel’s **location** is excellent, within walking distance of major attractions, shopping districts, and vibrant nightlife. Overall, Sofitel Istanbul exceeded my expectations in every way. I highly recommend it to anyone looking for a luxurious and unforgettable experience in Istanbul! 🌟🌟🌟🌟🌟
Jimmy everywhere
Superior Twin Room
Stayed in Jul 2024
Family
12 review
4.5/5
Great
Posted on Aug 14, 2024
The staff is very friendly and reactive, which I suppose normal for the price paid per night. Not very satisfied about the cleanliness though, coffee cups and machine were dirty, spots on one shower towel and hair after the room cleaning. Regarding the breakfast please don’t call it fresh orange juice if it’s not fresh 
Response from Property: Dear Mr. Jimmy,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Jaafar
Superior King Room
Stayed in Jul 2024
Couples
7 review
4.2/5
Very Good
Posted on Aug 13, 2024
Great location close to everything. Recommend this place. Pool was closed for a couple of days
Response from Property: Dear Jaafar,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.First of all, we would like to apologize for the pool is being unavailable due to the maintenance that has been performed to give you the best service that you deserve. As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Asad
Superior King Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Amazing hotel very clean and modern rooms with a very good location. Has everything you could possibly want with very friendly staff
Response from Property: Dear Asad,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Guest User
Superior Twin Room
Stayed in Dec 2023
Family
3 review
1.2/5
Posted on Jan 12, 2024
Just checked in an hour ago, totally unpleasant and unfriendly welcome with grumpy faces. Special request was received but still ignored! Basic double bed could not be provided in-spite of having a kid. Sad view from the room! Inconsiderate, unpleasant and not welcoming! Next day same negative attitude continues at the breakfast. Conveniently ignoring requests and making dirty faces coz they don’t understand english, average spread! Terrible!! No basic etiquettes are taught to the staff! Big shame! Not tourist friend
Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.First of all, we would like to apologize for the inconvenience that has affected your overall experience. Please rest assured that your valuable comment will be an important asset for us to improve our services and ensure our guests satisfaction prior, during and after their visit.It is our hope to get the chance of welcoming you again in the near future for a better visit and share cheerful memories together.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Sikander
Luxury King Room with Bosphorus View
Stayed in Sep 2023
Family
20 review
5.0/5
Outstanding
Posted on Dec 15, 2023
amazing service, staff really go out of their way. had a lovely stay for a week and would highly recommend it
Response from Property: Dear Sikander,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Shin Dong Kim
Luxury King Room with Bosphorus View
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Satisfied with only one exception: the nightclub on the ninth floor made quite a bit of noise at night. This will be the only weakness which will make me to book this hotel for not sure.
Response from Property: Dear Shin Dong Kim,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Guest User
Prestige Suite
Stayed in Mar 2023
Other
7 review
5.0/5
Outstanding
Posted on Apr 10, 2023
During our one week stay in Sofitel Istanbul, staff were very warm and helpful! We stay in a suite, room is very clean and cozy! Very impressive service when having our breakfast buffet in the restaurant. Before our departure, Chef Ahmet even made a special dish for us and Mehmet treats the customers iust like your family members! The entire team is very well trained in general and definitely we will come back again.
Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Medmoonlight
Luxury Twin Room With Boshorus View
Stayed in Jul 2024
Family
23 review
4.7/5
Amazing
Posted on Aug 28, 2024
Good hotel
Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Guest User
Luxury Twin Room With Boshorus View
Stayed in Apr 2024
Family
10 review
4.7/5
Amazing
Posted on May 30, 2024
I liked everything, they just point out that there is an outdoor pool, but there is none, very upset
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.First of all we would like to apologize for the outdoor pool is being unavailable due to the maintenance to present you the experience that you deserve. As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Anya227
Luxury Taksim Square View, King Bed Room
Stayed in Mar 2024
Travel with friends
2 review
3.5/5
Posted on May 20, 2024
It's not bad. The location is good, but if you don't consider the convenience of travel, there should be better options.
Original TextTranslated by Google
Response from Property: Dear Anya,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.As our valuable guest your comment will be encouraging us to strive for higher quality and present Sofitel experience to you on each visit and ensuring your satisfaction.It is our hope to be welcoming you again in the near future for another pleasant visit.Best Regards,Ertugrul ErduranGuest Experience Supervisor
Guest User
Superior King Room
Stayed in Sep 2023
Solo travelers
33 review
2.0/5
Posted on Oct 27, 2023
It is a cliché to say that the rooms at Sofitel Hotel are always good, but the cleanliness and service are really rubbish. The hair in the bathroom is not clean, and the sheets are not changed if they are dirty.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.First of all, we would like to apologize for the inconvenience that has affected your overall experience. Please rest assured that your valuable comment will be an important asset for us to improve our services and ensure our guests satisfaction prior, during and after their visit.It is our hope to get the chance of welcoming you again in the near future for a better visit and share cheerful memories together.Best Regards,Ertugrul ErduranGuest Experience Supervisor
soberman2009
Luxury Twin Room With Boshorus View
Stayed in Jan 2024
Family
7 review
1.7/5
Posted on Feb 17, 2024
The hotel service is very poor, the front desk has a terrible attitude, is indifferent and leaves the trouble to the customers.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the Sofitel Istanbul Taksim.First of all, we would like to apologize for the inconvenience that has affected your overall experience. Please rest assured that your valuable comment will be an important asset for us to improve our services and ensure our guests satisfaction prior, during and after their visit.It is our hope to get the chance of welcoming you again in the near future for a better visit and share cheerful memories together.Best Regards,Ertugrul ErduranGuest Experience Supervisor