DoubleTree by Hilton Hotels in Istanbul

Excellent service. Doubletree staff does an amazing job at what they do.

Overall I have not so good impression on the total but the location was a bit tricky if you’re coming via Metro, it’s located far from metro station and can’t walk! The room is quite small, no toothbrushes and toothpaste, there’s no any bathrobe, WiFi is slow even it’s 5 star hotel. Window view was awkward and looks to the grey wall of the neighbouring building. Breakfast was not like 5star hotels, just 2-3 hot dishes. When I was eating a waiter took my plate with cheese and olives and threw it in the trash bin🤣 I told I’m still eating and he replies oh sorry and didn’t replace the plate 😂

The location is good, the seaview is great,you can walk along the seaside (very quiet and beautiful scenary)! The service is overall good, and the yongman named Mathew at the concierge desk is great, he is very warm and helpful! We really appreciate his helps. We will come back, if we visit Turkey again.

Everything about the hotel is perfect but the all staff’s at reception are not professional and they are very very rude we really felt like we wasn’t welcoming there at all “ if they addressed a customer it like they wanted to fight you very awkward😞👎👎

The hotel is comfortable, central and the team working here is amazing. Irem saved my situation with the taxi driver finding the solution with cash, he and his colleague Arda were so helpful with my relatives arrival and providing early check in. Kind, cheerful and great people. True hospitality. Thank you!

Best location to be in Istanbul! Near the tourist spots (walking distance). All staff are warm and friendly. Staff is quick to arrange transport to and fro airport, and other destinations. Room: bed was comfortable. Has sofa bed to accommodate my 2 kids. Overall good hotel and definitely would want to come visit Istanbul again and stay in this hotel!

Warm welcomed from front desk. Room is big and clean. Location is okay, there are a lot of restaurants around the hotel but the activities and tourist attractions are relatively far.

The room is quite clean, the location is high, connected to the mall, less than 100 meters walk to the subway station, and taxi orders nearby are also very fast. The hotel check-in is also very worry-free, with welcome cookies. The trouble is that because the hotel is connected to the mall (the mall needs security checks, but I don’t know if other hotels that are not connected to the mall also need security checks), so you need to go through security checks every time you enter the hotel. In addition, the plug of the washbasin sank a little when I first moved in, and the dirty water flowed slowly. Later, I asked the front desk to repair it, but it couldn’t be pressed down... I think there are not many hot options for breakfast, which are not suitable for Chinese stomachs, and there are not many fresh fruit options

Nice hotel is remote, but the subway station is very convenient in the past, hotel facilities and services are good