Romantic Hotels in Rotorua

"Outward appearance is good, but on closer Inspection it is shabby, once was high class accommodation but now cushions and curtains dirty. Unidentified scraps on bed linen and bathroom had very visible mould. The bath is a great size with headrest, heated floor and good water pressure. Our room had a great view of the lake, but people walking past windows, no real privacy. Good size room interesting room layout."

"Not great considering the cost to stay. We had to wait 10 minutes for someone to turn up at the reception, and then we had to ask twice for assistance to check in.  Little to no hot water (tepid would be accurate) meant we had to walk out of the complex (with towels and toiletries) and down the main street and back into another room at the other end of the complex to take showers - both nights! Not at all pleasant as it was quite cold and very inconvenient.  And the spa didn’t work and was out of operation. Probably due to no hot water.  No lift meant lugging suitcases up a lot of stairs and no one to help.  Certainly wasn’t a great place to stay. Think we could have stayed somewhere better at half the price and less trouble."

"Many people come to the Blue Lake in RVs and yachts. Needless to say, the scenery of the Blue Lake is so beautiful. Sitting by the lake relaxes your teeth and scalp. The resort has separate toilets and shared toilets/bathrooms. Mostly locals come for water sports and swimming/camping, very few Chinese tourists. It is recommended to bring a swimming ring or surfboard from January to March. There are no restaurants around, so we brought instant noodles and tomatoes on our backs. After eating a few days later, we took a 10-minute taxi to the Landing Cafe next to Terawera Lake to eat. The beach was very lively on a sunny day, filled with children and adults with dogs🐶 Come and play in the water. The lake is crystal clear and opposite is a volcano. You can talk to local people with yachts and let them drive to the hot water beach at the foot of the volcano for a hot spring♨️."

"The room is quite large and the interior has a luxurious feel. Parking is free It is very convenient to have many shops and restaurants next to it It’s also a 10-minute walk from the Thursday night market! ! like"

"Facilities: Excellent Hygiene: Excellent Environment: Excellent Service: Excellent"

"The environment is really good, close to the lake, the accommodation is on the first floor, and the second floor is the restaurant and other public facilities. I like the breakfast room on the second floor, which is said to be the best in the town. But I can't praise the sincerity of the hotel's service. We arrived at night, and we were greeted by a Chinese who claimed to be borrowed from another hotel to work the night shift. I learned that the owner of the hotel is Chinese. There are several stores in the town, so it is understandable that the staff are shared. But the following few things are very strange and make people doubt whether this store has professionalism and evil intentions: First, we were arranged to stay in a room. After settling down, we checked the original order and found that it was inconsistent with the room type picture in the order. We found the receptionist and responded that it was a mistake because he was not familiar with it. He agreed to change it and showed enthusiasm to help move the luggage. We forgave him temporarily; After checking in, we found that there was a device failure and called the waiter again. He came to fix it himself. At this time, it was known that he was not a temporary help and was not unfamiliar with the situation in the store; At breakfast the next day, one of us went to breakfast first and found that there was only a small area with simple milk, cold bread and other foods. He asked the waiter (still the same person) why there were so few. He brought an English menu and said that there were freshly made dishes here, but they needed to be paid separately. When we came to eat, the waiter still swore that it only included a simple breakfast😰. It is not uncommon for breakfast restaurants to make breakfast according to customer needs. Our hotel room included breakfast fees, so how could it be just simple milk and bread? At this time, the waiter started to call someone, and a white woman came. After a few simple conversations, it was immediately OK. At the same time, it also reported to Ctrip, which booked the hotel. After verification, Ctrip apologized and comforted. A wonderful journey, beautiful scenery, and a beautiful breakfast were almost ruined by the waiter. The most ridiculous thing is that he swore that this is the case here, and a single order will be charged separately. After proving that he was wrong, he also added that the store where I work charges separately; Another detail that happened later proved his problem again: when we communicated with the white staff and got OK, she brought over a Chinese and English menu. Recalling that the Chinese waiter only handed over the English one. At this point, there is no doubt that it was intentional before. To put it nicely, it was done by the employees themselves. If they were caught, they would collect black money to make extra money, but there was obviously no price on the menu. Is this blind or low IQ? ! The waiter also introduced himself as working here after graduating from a graduate program in New Zealand. I suspect that the hotel owner instructed them to test the waters with Chinese guests. When someone raised a question, he said that the waiter was unfamiliar with the situation and made a mistake. If he got away with it, he would get away with it. If the waiter was really unfamiliar with the situation and made repeated mistakes, the hotel is also responsible. Since it is a hotel open to the public and the price is not cheap, shouldn't it be equipped with professional and well-educated waiters? Isn't it a serious discount on the service if someone who is not trained and unfamiliar with the situation comes? ! Fortunately, Ctrip is guaranteed. Afterwards, it has received a 300 yuan consolation payment. I hope that in the future, it will strengthen the review and supervision of this type of non-standard homestay hotel services to protect the interests of tourists, especially to avoid possible traps in overseas travel. I didn't expect that even today, I would still encounter traps set by Chinese people against Chinese people. I hope that I will not receive consolation money in the future. After all, it is more important to be happy when traveling. But thank you Ctrip for its quick response."

"Children are not allowed, only 16 years old and above can be accommodated! Suitable for honeymoon couples! In New Zealand, don't think about breaking the rules of soft grinding and hard foaming. It is a rule not to allow children under the age of 16 to stay!"

"Just next to Lake Rotorua, you can walk to the lake to feed the pigeons for breakfast on the street in the morning. There is an outdoor heated swimming pool, but unfortunately it was too cold when we went. The hotel is also very close to the snack street, and it is very convenient to walk over for dinner. The only thing is that the front desk is off work early, and you need to pick up the keys after five o'clock. Overall, it is a great place."