Rotorua Hotels with Hot Tub

I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.

We came away on a short vacation and were recommended this hotel by family. We were not disappointed! The service was great, the spa was wonderful and the beds were super comfy. The variety at continental breakfast was pretty good and the staff were lovely. Definitely recommend them!

This hotel has a good environment and good hygiene. The boss is Chinese, so he takes every detail into consideration. The Bannick salmon in the morning was delicious. It's a 5-minute drive from the town center. You can call a taxi for SGD 20. The only problem is that the room rates are quite high compared to other hotels in town. You can consider it if you are not short of money, and the experience is good.

I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

First stay was 3 years ago when it was still a Holiday Inn. We enjoyed the pools and nearby attractions. Came back this time around for the same reasons. Kids enjoyed the heated pool. And we adults find it soothing after a long day out. When pool towels run out, reception was glad to replenish. We were at a deluxe queen queen room facing the carpark. Room looked tired. Bathroom was even worse. Mould on the grouting and sink had lime scale. Turning the tap was bound to give you a splash. Other than than, room was clean and tidy. Staff were friendly. And doing the best they can on a busy long weekend. Carpark can get full on a busy weekend, you almost dont want to go out for dinner.

First stay at this property. Checkin process was not up to major hotel standards. The staff was impatient and unhelpful with some of the questions we had eg. with the parking situation with this place. They only had 1 person at the check-in counter and there was a long line. Hence, she looked rather stressed and impatient to address questions that guests had. Hotel is right next to Eat Street.

Our stay was fabulous. We had a spa room which was also fantastic even though it was chilly outside. It was well worth it. The rooms were clean, the bed comfortable and it had everything we needed. My husband's only complaint was there were no sky channels available and we needed our own netflix etc. accounts. We did have to fight for parking even though there was parking straight outside the rooms and some people coming with more than one vehicle per room. (Hubby has lung issues so needed close parking), otherwise we thoroughly loved it - thank you.

We held our annual conference at the VR Rotorua Lake Resort in May. From my first contact about holding our conference there, during the stay and after we have received fabulous communication and service. The whole team was very accommodating and I received fabulous reviews from our team of 30 including but not limited to, Awesome food, amazing rooms, great service. Personally I had a small issue with my room and upon speaking to House keeping about it I had someone from the maintenance team there within 10 minutes to sort for me. The conference room was great and tended to very well. The lunches and 3 course dinner were fabulous. A huge thank you to Rolando, Nick and the team for making our conference the best yet !!