Batu Ampar Hotels with Wifi

Connected to ferry terminal and just beside the seafood places too. Very nice interior. Thou the lift kept breaking down and require some waits, but lucky the staff there managed to reach us asap.

I had a bad experience during my stay. I booked two Triple Deluxe Rooms under my name — one through Agoda and the other through Trip.com. Upon check-in at 3pm, I provided six passports and was told we would be given connecting rooms, but one room was not ready and would be available in the next 30 minutes. That was fine with us, and all six of us went up to Room 1228. However, when we entered, it was a Double Room with only one bed. We immediately went back to the reception to ask why we were given a Double instead of a Triple Room. The staff said they would add an extra bed, but I made it clear that I expected a proper Triple Room with one double bed and one single bed, as shown in the booking. If I had known it was an add-on bed arrangement, I would not have booked this hotel. Only after my feedback did they change our room to 1718, which we were satisfied with. At around 3:45pm, three of us went down to collect the key for the second room, but were told it was still not ready. When I asked when it would be available, the staff replied they were not sure — maybe another hour. I was very disappointed. It was already close to 4pm and the room should have been ready by now. I expressed my dissatisfaction, and only then did they suddenly say the room was ready, and gave us Room 1716. It left me questioning the service quality of the hotel. On Day 2, after returning from a half-day trip around 6pm, none of our room cards worked at the lift. Both rooms’ cards were invalid. We had no choice but to go back to the reception and were told it was a card error. New cards were reissued to us. Overall, this was a disappointing experience for me, and I would not recommend this hotel. Service and room arrangements were not up to standard.

Convenient location, just what we need for a short getaway in the city area and occasional longer trips out to seaside. Breakfast spread is great, room is clean, bed is medium firm and comfy. Only thing was that the handheld shower head was leaking, but we were fine with using the wall mounted shower head.

Excellent stay at Yello Hotel Harbour Bay Batam! The room was very clean, spacious, and well-maintained. Bed and pillows were comfortable, and the room amenities were sufficient for a pleasant stay. The location is perfect — just a few minutes walk from the ferry terminal, very convenient for travelers. The hotel environment feels safe and quiet. Staff were very friendly, polite, and always ready to assist with any requests. Check-in and check-out process was smooth and efficient. Overall, I am very satisfied with the service, cleanliness, and convenience. Highly recommended and will definitely stay here again for my next trip to Batam!

first I want to say a thousand thanks. you have made my travel to batam easier. the trip was very smooth. the pacific palace hotel is also easy to use for check in and check out. and the breakfast is also delicious. the room is clean and smells good.

13/5 We reach hotel by 2pm and able to do an early check in the Hotel is well maintain and looks just having some partial interior renovation and room is so spacious and the hotel surprisingly you may choose smoking room and non smoking room during check in. this hotel outside view mayb is not as good as other brand new hotel facing nice sea view etc but but this hotel ambience really make me feel welcoming safe like a home with a great staff from a front desk reception, chef until a housekeeping a so polite. We requested a smooking room and surprisingly even a smoking room the room doesn’t have any weird smell i know because im not a smoker so i can differentiate 😅. The room is so spacious among other big brand hotels in batam and at town area that can i mention so worth the price and the hotel does provide some hotel which is gym, pool, spa and cafe like other hotel. whenever we keep on in and out the whoever stuff that saw us will politely greet us wherever we are. On the next day we went for breakfast located at 1st floor, that a 3 people st the front then one of them guide us to the table while walk to the table they explained to us where and the food located. On that morning the restaurant was not so crowded i guess due to low peak season or fall on weekday so everything went smoothly and calm untill we do for check out and whenever i go back to batam again I look forward to stay in sheraton with different room type thank you for having me on my short trip !

Great within ferry terminal harbour bay Opp m1 hotel hav roof top bar along the way marriot roof top bar too

Thank You to all the staff the service was nice..I have a good expereience for my first time visit Batam Indonesia. The reception very sweet and nice especially Derwina (if not mistaken about the name) and the guys who work night shift on the 27 December i forgot to ask the name. The breakfast also nice they have live cooking. The location near with harbour bay terminal ferry less then 10 minute by car. I really recomended the hotel for those who want to visit Batam.

Room was good and clean....staff are friendly location very convenience to 24/7 Indo maret and food stall around

So glad to pick this very new hotel in Batam. A value stay that is not compromising on comfort and size. Breakfast was sumptuous with ala carte local or western breakfast freshly cooked on order. Pretty good for the price. Excellent service from the staff too, will highly consider this hotel again for my next visit.