Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 7, 2025|Executive Double Room
Guest UserThe Pullman Hotel boasts an excellent location, offering incredibly convenient train access to the surrounding areas of Lyon. Right across the street is the large Westfild mall, complete with a Carrefour, fast-food restaurants, and various shops. The rooms are spacious, with separate wet and dry areas, and are spotlessly clean and well-equipped. What really stood out was the reception staff, who were all very friendly and welcoming. One male front desk attendant was particularly helpful when I asked for directions to some lesser-known attractions; he eagerly looked up the routes online for me. The room's lighting controls were quite innovative, and when I couldn't figure them out on the first night, he personally came up to my room the next day to demonstrate them. This made me feel truly at home. Many thanks to Pullman for such a wonderful experience.
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Price per night from:JPY 20,425
Posted onDec 2, 2024
Guest User
Very well located and very comfortable hotel. Receptionist Ninno was very helpful with car rental and a day trip to Annecy and Ninno is a very cheerfull person. Everything was perfect.
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Price per night from:JPY 28,048
Posted onAug 18, 2025
B ~ Leng
The check-in went smoothly until the receptionist told us that we had requested a non-AC room (with the AC to be disconnected during our stay), supposedly based on a note from Trip.com. I told the receptionist that I definitely did not make such a request—especially not in the middle of summer—and asked to see the note from Trip.com.
They couldn’t show me the note and instead claimed that, since I was now denying the request, the note had already been removed.
We were checked into a non-AC room, and the hotel promised to send a technician to reboot the AC. That never happened. Eventually, we were moved to another room where the AC was already functioning.
The whole situation felt suspicious. It seemed like the receptionist was trying their luck by placing us in a non-AC room. What’s even more ironic is that the new room had a welcome note addressed to me, while the non-AC room was completely bare, with no such note.
We definitely won’t be coming back. The hotel staff came across as insincere and pretentious.
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Price per night from:JPY 43,754
Posted onJul 30, 2025|Privilege Triple Room
Guest UserThis was our second time to stay in this hotel. Clean, spacious and service are all good, good quality amenities also complimentary drinks in the fridge. Very convenient location, just few minutes from Gare de Perrache. What I love the most is the breakfast. It comes with good selection of cheese, cold cuts, fresh fruits, hot food, pastries and more.
I think this is is our hotel to stay whenever we visit to Lyon.
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Price per night from:JPY 12,995
Posted onOct 29, 2025
Guest User
Staying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment.
The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning.
Here is the list of things that were missing compared to a standard hotel experience:
- no kettle (had to be asked for)
- just two paper/plastic cups in the bathroom, no ceramic mugs in the room
- no tea, coffee or anything really to have a snack with
- no safe in the room (common one at the reception)
- no fridge (seriously?)
- no slippers (and they don’t provide them)
- no towel heaters or radiators in the room
- just 3 towels for two people, no hand towels
- no bath robes
- no bide or hygienic shower
- no toilet brush (are you for real?)
- one trash can (without a bag)
- extremely small rooms, no adequate space for two luggage bags
On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited.
The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned.
The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.
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Price per night from:JPY 11,931
Posted onMay 11, 2026
Guest UserI’ve stayed in several The Hostel Paris and last weekend I had the chance to stay at the Lyon location. I prefer the one in Le Marais better, but that’s not to say this one is bad! The walk to the hostel is a bit uphill, but everything else is nice. The staff is helpful, the facilities are clean, and people are respectful. I would book again.
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Price per night from:JPY 2,952
Posted onMay 8, 2025
Guest User
Excellent hotel, nothing to complain about the room or the hygiene. The underground parking with valet service is handy (at a correct price). The staff is very friendly and helpful. The only problem we had was the fact that despite an earlier email and the extra specific on the day of our arrival in advance by telephone that we requested a room with 2 beds, this was not taken into account when we arrived at the hotel and we got a room with one ”large” bed. The next day we did get the requested room with 2 beds. For the rest everything was actually perfect!
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Price per night from:JPY 23,619
Posted onDec 28, 2025
M49065****
Quite nice. It gives off a friendly vibe and is conveniently located. Since it's an apartment-style hotel, the front desk collects a deposit upfront, which is then returned upon check-out. Those who mind this detail should consider it carefully. Otherwise, it's a very comfortable and pleasant hotel.
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Price per night from:JPY 9,946
Posted onJul 23, 2025
Zuichangqingdedashuya
The bed is too narrow, I dare not turn over at night. The hotel is in a good location, very close to the subway station, and the surrounding area should be a residential area, very quiet. There are also many small restaurants
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Price per night from:JPY 11,059
Posted onNov 3, 2019
圭Because it is just outside the subway station, it is very convenient!
There is also a parking lot underground, allowing direct access to the hotel.
When I use it, it just replaces Kyriad and ibis.
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Price per night from:JPY 10,575