Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 10, 2026|Urban Balcony
Guest UserThe room was very clean. I spent a long time looking for a hotel, and most of them seemed old and outdated. This one was newer, so I quickly chose it. I got a courtyard room with a small balcony, which was perfect for sitting and enjoying a beer – very relaxing. The front desk staff provided service in Chinese, which was a really thoughtful touch. They clearly marked the locations of the shopping mall, pharmacy, and night market, which was super helpful. The only way to get to the hotel is by taxi from the airport, but overall, I was very satisfied with the stay.
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Price per night from:CAD 187
Posted onAug 29, 2026|Hilton Deluxe King Room
Guest User
This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic.
The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day.
The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer.
The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious.
If I come to Cairns again, I will definitely choose Hilton Cairns again.
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Price per night from:CAD 206
Posted onJul 20, 2026|Basic Shared Dormitory, Mixed 6 Beds Dorm (International & Interstate Guests Only) (18-35 Age Only)
Anonymous UserStaff are super helpful and responsive whenever I needed assistance, which saved this stay from being a total disaster. However, the hygiene condition is really concerning. The dorm and shared facilities lack regular deep cleaning, and permanent guests in the room created a constant unpleasant odour throughout my whole stay.
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Price per night from:CAD 33
Posted onJun 12, 2026|Standard Queen Room
Guest UserThe room was spacious and well-equipped with a microwave, cutlery, and a fridge. It's super close to both the ferry terminal and Cairns train station. There's a breakfast spot right opposite the hotel and a supermarket nearby, perfect for grabbing bread to heat up in the microwave. The front desk staff were really helpful, even assisting us with booking a taxi. The laundry facilities were fantastic, with large washing machines and dryers. Just a heads-up, the hotel doesn't provide slippers or toothbrushes, so remember to bring your own!
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Price per night from:CAD 140
Posted onAug 22, 2026|Standard Twin Room
Guest UserThe hotel room was clean and tidy, well-maintained. The location is excellent, very close to the cruise terminal, making boat trips incredibly convenient. There are plenty of amenities nearby, so getting around and finding food is easy. The service was also great. It's a fantastic choice for a visit to Cairns.
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Price per night from:CAD 134
Posted onMay 25, 2026|Bed In 8 Beds Deluxe Mixed Dormitory
Guest UserOverall, this hostel deserves 4 out of 5 stars. The rooms were clean and tidy, and the staff were friendly and helpful. I especially liked the central location and the pleasant atmosphere. The common areas were also modern and comfortably designed. My only minor criticisms would be the noise at night and the somewhat small bathrooms in some rooms. Nevertheless, the stay was very enjoyable overall, and it offered good value for money.
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Price per night from:CAD 32
Posted onJul 15, 2026
Guest UserThe hotel was very well priced, the room was clean well equipped , the shower water pressure was incredible, the hotel has a pool, very good location , only negative is not enough parking for the units, parking is first in best dressed, there is free street parking , but that I think is the only negative
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Price per night from:CAD 92
Posted onSep 3, 2026|Premium King Plus Room
123-travellerThe hotel's location is in the city center. My flight arrived early, so I took an Uber from the airport for AU$30 (it can be as cheap as AU$20 during off-peak hours), arriving at the hotel around 12:00 PM. The front desk informed me that check-in wasn't possible until after 2:00 PM, which is standard policy. However, I was also told that luggage storage wasn't free and would cost AU$6 to use a locker. I've stayed at many hotels where luggage storage is complimentary for guests, so this charging policy felt quite unfriendly. Thankfully, I didn't have much luggage, so I just took it with me to grab some food before coming back to check in.
After checking in, I noticed other issues:
1. The Wi-Fi signal was very weak, almost non-existent during the day (it was sometimes usable at night). When I asked the front desk, they said there was nothing they could do. I ended up using my China Mobile data (capped at 30 RMB/day, which was acceptable). There was a router-like device in the room, but the front desk said it was only for connecting the phone and not related to the internet.
2. The bathroom sink faucet was too low, so I had to use the showerhead to fill the electric kettle.
3. The toilet seat was installed at an awkward angle and wouldn't stay up on its own; you had to hold it, which was quite strange.
4. The door's soundproofing wasn't very good; I could hear people talking in the corridor late at night.
On the positive side: The staff tried their best to provide good service, but the issues with the hardware were beyond their control. Although the hotel equipment was a bit old, the room was spacious with a private bathroom. The in-room facilities were quite comprehensive, with multiple USB charging ports (which are not common in Australian hotels). The room was also clean, tidy, and quiet. After 6:00 PM daily, a password was required to enter the main hotel door, which felt secure. Directly opposite the hotel, across the road, was a Woolworths supermarket (6:00 AM - 10:00 PM), and there were plenty of dining options nearby. Most departure points for Great Barrier Reef day trips at the Reef Fleet Terminal were a 10-minute walk away. The hotel's greatest asset is its location, followed by its relatively cheap price and spacious rooms with private bathrooms. Despite these various issues, personally, I might still choose to stay at Hides again next time I'm in Cairns.
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Price per night from:CAD 106
Posted onJul 6, 2026|Bed In 4 Bed Female Dorm
book-sanThis was my first time staying here. Our room was directly above the terrace, so we could hear the lively chatter, which actually added to the travel experience in a fun way. I was a bit worried the noise might keep me from sleeping, but every night around 10 PM, it quieted down, and I was able to rest peacefully.
I highly recommend buying groceries from the nearby supermarket and enjoying a meal on the terrace.
Also, you can walk to the seaside promenade in about 10 minutes. It’s a safe location for a solo early morning stroll.
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Price per night from:CAD 35
Posted onJul 14, 2026
Guest UserThe hotel isn't in the city center; it's located along the main road. Check-in was remote – they sent us a code for the main door and a safe containing our key. The rooms are a bit dated, and the cleanliness isn't top-notch, but overall it's okay. In the bathroom, the shower door was wobbly.
Regarding breakfast, the hotel description states that vouchers are only for weekends, but in reality, they're available every day. Perhaps this is just for the winter period, I'm not sure. They provide AUD 20 per person for breakfast at a neighboring building. And let me tell you, that breakfast is divine! It's an à la carte menu, and we tried many things over three days, and everything was delicious. Of course, we paid extra, but it wasn't a huge amount. One day it was AUD 11, another day AUD 15, and for the one in the photo, AUD 24. Water is complimentary, coffee is AUD 6 – so you can definitely stay within budget if you skip the coffee. Also, behind the café building, there's a laundry service where you can wash and dry your clothes. It's AUD 6 per wash or dry.
Nearby, there's a 'Night Owl' convenience store that was open when we arrived late, and a pizzeria next to it was also open, so you won't go hungry. The room really could have used a microwave. There was crockery, but we had to wash it in the bathroom sink, and no dish sponges were provided.
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Price per night from:CAD 124