Austria Trend Hotel Congress Innsbruck

Austria Trend Hotel Congress Innsbruck Reviews

Austria Trend Hotel Congress Innsbruck

Rennweg 12a, Innsbruck, Tyrol, 6020, AustriaView Hotel Details
Austria Trend Hotel Congress Innsbruck
Austria Trend Hotel Congress InnsbruckAustria Trend Hotel Congress InnsbruckAustria Trend Hotel Congress Innsbruck
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Austria Trend Hotel Congress Innsbruck Guest Reviews

4.3/5
Very Good
46 review
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(46)
Positive reviews(45)
Reviews with photos/video(17)
Awesome rooms(13)
Clean and tidy(11)
Awesome stay(11)
Great location(11)
Friendly staff(6)
Large rooms(5)
Convenient for shopping(5)
Negative reviews(1)
Guest User
Superior Room
Stayed in Nov 2024
Family
6 review
4.2/5
Very Good
Posted on Dec 17, 2024
Highly recommended, good location, nice view n friendly reception
Response from Property: Dear Guest,Thank you for your kind words regarding our location and friendly reception staff. We are delighted to hear that you enjoyed your stay with us and appreciate your recommendation.Best regardsSebastian Wolak, MAGeneral Manager
Mei
Classic Room
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Spacious room. Next to grocery store, 10 mins walk to city centre, close to bus station, and funicular station.
Response from Property: Dear Mei, Thank you for highlighting the spacious rooms and convenient location of our hotel. We are glad that you enjoyed your stay with us.Looking forward to welcoming you back soon. Best regards,Sebastian Wolak, MAGeneral Manager
Cherish Ler
Comfort twin Room Non smoking
Stayed in Jan 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 15, 2024
-Good and clean room & facilities -Room View very good.
Response from Property: Dear Chrish, thank you for your great review of our hotel. We are very happy to read that you enjoyed our great location and the nice view. We hope to welcome your very soon again. Best regards, Sebastian Wolak, MAGeneral Manager
Spk
Classic Room
Stayed in Sep 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Nice staffs and good location
Response from Property: Dear Spk, Thank you for your kind words about our staff and convenient location. We are thrilled to hear that you enjoyed your stay with us. Best regards, Sebastian Wolak, MA General Manager
IsmailRahman
Executive Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Nice view and easy access to attractions. Friendly staff too
Response from Property: Dear Ismail,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay and our service in our hotel. We are looking forward to welcome you very soon again.Best regards, Sebastian Wolak, MAGeneral Manager
Guest User
Superior Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Good and will come again!
Response from Property: Dear guest, thank you for your positive feedback! We are delighted to hear that you had a good experience with us. We look forward to welcoming you back in the future. Best regards,Sebastian Wolak, MAGeneral Manager
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
19 review
4.7/5
Amazing
Posted on Oct 18, 2024
Not bad
Response from Property: Dear guest, thank you for your feedback. We are glad to hear that you found your stay satisfactory. We hope to welcome you back soon. Best regards,Sebastian Wolak, MA General Manager
Huihua
Classic twin Room Non smoking
Stayed in Mar 2024
Travel with friends
17 review
4.0/5
Very Good
Posted on May 1, 2024
Confortable
Response from Property: Dear Huihua,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you had a comfortable stay in our hotel. We are looking forward to welcome you very soon again.Best regards, Sebastian Wolak, MAGeneral Manager
Guest User
Classic queen Room Non smoking
Stayed in Jul 2022
Couples
2 review
4.7/5
Amazing
Posted on Aug 31, 2022
We had a lovely stay. Staffs are accommodating.
Response from Property: Dear Guest, Thank you very much for the lovely feedback. We are very pleased that you enjoyed your stay with us and we hope to welcome you back soon.Best regards, Your Austria Trend Hotel Congress Innsbruck Team****
Nuttaporn
Superior Room
Stayed in Jan 2025
Travel with friends
6 review
4.2/5
Very Good
Posted on Feb 21, 2025
The room is spacious. In front of the hotel, there is a bus stop and a cable car to Nordkette. It is very convenient to travel. There is a supermarket nearby. The cleaning is not very good, for example, the glasses are not washed or are washed only briefly and not clean. The room is quiet.
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Response from Property: Dear Khun Nuchthaphorn,Thank you for your feedback regarding your stay at the Austria Trend Hotel Congress Innsbruck. We are pleased to hear that you were satisfied with the location and the tranquility of the room; however, we apologize for the cleaning not meeting the standards we strive to uphold.Best regards Sebastian Wolak, MA General Manager
Ginbow
Superior Room
Stayed in Jan 2025
Travel with friends
46 review
4.5/5
Great
Posted on Feb 7, 2025
The room is clean and spacious, the service is good, and the location is right next to the North Chain Mountain. You must take the cable car up when you come here, and it would be best if you can reach the top. It is also convenient to go to Maria Theresa Street. The city is not big and you can walk almost anywhere. There is also a large supermarket next to the hotel.
Original TextTranslated by Google
Response from Property: Dear Ginbow,Thank you for your positive feedback about our hotel! We are pleased to hear that you were satisfied with the cleanliness and spaciousness of the room, and that you enjoyed our location and service. We look forward to your next visit!Best regards, Sebastian Wolak, MA General Manager
Leocneq
Superior Room
Stayed in Dec 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Jan 24, 2025
The location is great and it feels like a vacation. The room can see the snow-capped mountains and bask in the sun, and the space is very large. The hotel includes a Welcome card and bus rides are free.
Original TextTranslated by Google
Response from Property: Dear Leocneq,Thank you for your high praise of our hotel. We are delighted that you enjoyed the location of the hotel and the comfort of the rooms. We look forward to your next visit!Best regards Sebastian Wolak, MA General Manager
Guest User
Superior Room
Stayed in Nov 2024
Family
8 review
0.5/5
Posted on Dec 28, 2024
Very bad, if I could, I would give it 0 points. Don't stay here! ! Unless you want to sleep with bugs! The hygiene is very worrying. I went to the front desk to explain that it is unacceptable for a four-star hotel to have bugs. The front desk told me that "there is nothing they can do". It's really outrageous. I will write reviews on major social platforms to make you helpless. Also, there is a welcome card for staying for three nights, but this hotel did not take the initiative to give it to me. I asked for it myself, but I had already spent more than ten euros on transportation. Summary: Too bad! Staying with bugs for one or two thousand a night, don't stay here! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest Hua!First of all, thank you for your review. It would have been much easier if you had contacted me or my team directly at the reception.This way, we would have had the opportunity to address your concerns immediately. Instead, you chose to leave the hotel without payment after 3 days.Cleanliness and hygiene in our hotel are of the utmost importance to me, so it is particularly disheartening for us as passionate hosts to read such a review.We assure you that we continuously monitor all our rooms for pests, and no pests were found in your room.Regarding the Welcome Card, we will work on improving our service quality. I apologize on behalf of my team and assure you that we will do better next time.We wish you all the best.Yours sincerely,Sebastian WolakGeneral Manager, MAAustria Trend Hotel Congress Innsbruck
Jackie
Classic Room
Stayed in Nov 2024
Family
22 review
5.0/5
Outstanding
Posted on Mar 1, 2025
Although it is not close to the train station, you can take a bus there. There is a large supermarket next to it and one of the stations of the North Mountain Cable Car is opposite. The Inn River is opposite the hotel. Along the Inn River you can reach the beautiful Christmas market and the most important check-in hut. Opposite is the famous Golden Roof attraction. After staying here, I feel that I did not make a mistake in choosing this hotel. I like it very much. 
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6/9
Response from Property: Dear Jackie,Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed the location of the hotel and the surrounding amenities. We look forward to your return.Best regards Sebastian Wolak, MA General Manager
Jasonyouqudexiaoyang
Superior Room
Stayed in Oct 2024
Couples
36 review
5.0/5
Outstanding
Posted on Nov 19, 2024
It is about a 10-minute walk from the old town. The rooms are larger than those in the city. Opposite the hotel is the cable car station of the ski resort. There is also a Spar supermarket next to it, which is very convenient. It is also a short walk to the Royal Palace, the Golden Roof and St. Jacobs Cathedral. It’s very convenient, and there’s a beautiful river across the street #stayinjingli# Hotel Guide
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6/7
Response from Property: Dear Jasonyouqudexiaoyang,Thank you very much for your positive review of our hotel. We are delighted to hear that you enjoyed the location of the hotel as well as the surrounding amenities, and we hope you had a pleasant stay with us.Best regards Sebastian Wolak, MA General Manager