Xiju (Chaozhou Guangji Bridge River View Store) Guest Reviews
4.7/5
Outstanding
1343 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1343)
Positive reviews(1327)
Reviews with photos/video(439)
Friendly front desk staff(228)
Delicious breakfast(155)
Classy environment(142)
Fantastic river view(115)
Would stay again(31)
Close to scenic area(18)
Delicious buffet(10)
Nice bathtub(9)
Negative reviews(16)
Crystal_io
Bathtub King Bed Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 28, 2024
Very friendly greeted by receptionist 小骆,小张,小许。 Room is cleaned and comfortable. Im satisfied with the stays.
Response from Property: Dear guest, thanks for taking the time out of your busy schedule to leave this review. It is an honor for you to choose our hotel. Your review has given us motivation to move forward. We eagerly look forward to your next stay and wish you best in life.尊敬的宾客,感谢您在百忙之中抽出宝贵的时间进行点评,非常荣幸您在茫茫人海中选择我们酒店,您的评价给予了酒店前进的动力,热切的期待您再次入住,祝您生活愉快!
Laofeima
Deluxe Twin Room
Stayed in Jan 2025
Family
1 review
4.2/5
Very Good
Posted on Feb 24, 2025
The room is very big and new. You can see the river view as soon as you enter the door. The hotel is right by the river. You can take a walk along the river when you leave the hotel. I happened to see the locals praying. They are really devoted and pious. They prepare all kinds of offerings. Look at the thick incense sticks. The disadvantage is that the surrounding area is not lively enough. There are not many places to eat. It is suitable for leisure but not for market entry.
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6/16
Response from Property: Thank you very much for your praise! Xiaoju is very happy that you can feel the beauty and comfort of our hotel environment. Xiaoju has always been committed to creating a warm, quiet and clean accommodation experience. At the same time, Xiaoju also pays great attention to your personalized needs and hopes to provide you with more perfect services in the future to make your stay more pleasant.
DanielFYX
Bathtub King Bed Room
Stayed in Jan 2025
Solo travelers
66 review
3.8/5
Good
Posted on Mar 2, 2025
The hotel is in a good location, suitable for people who drive here, and parking is relatively convenient.
The room can indeed see the Guangji Bridge from a distance. The room furnishings are good, but the sound insulation is too poor. You can hear the door of any room closing at night. It's not just because of the poor sound insulation, but this door. Even if you block it with your hand and close it slowly, it's still very loud when it closes.
The staff in the lobby are very good. They answer all questions and are warm.
But the room service is quite lacking. I stayed for a total of three nights. I had a stomachache on the first night. I didn't go out on the second day. I pressed the do not disturb button, but the cleaner opened the door directly. Fortunately, I bought physical insurance.
The next day, the room was cleaned normally. When I came back, I saw that the garbage bag was changed, two bottles of mineral water and towels were added, and nothing else was done. This is the first time I have seen someone who doesn't mop and make the bed.
This is not due to the lack of enthusiasm and care of the cleaning staff. I can feel that it is the lack of company training. I hope it can be strengthened in the future.
Overall, this hotel is recommended for its low price, but if the price is high, it is better to choose another cost-effective accommodation.
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Response from Property: 尊敬的賓客,您好!感謝入住希居很榮幸您對我們的:位置、停車、房間陳設、服務熱情度給予了認可;同時您反饋的閉門緩沖問題、隔音問題、客房續住打掃的流程培訓問題我們及管理層都非常重視已在着手改進,我們會努力做到更好,我們用心服務讓到店的每位旅客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Anonymous User
Deluxe Twin Room
Stayed in Jan 2025
Family
12 review
4.0/5
Very Good
Posted on Feb 28, 2025
The hotel is on the east side of Hanjiang River, and Chaozhou Ancient City is across the river. So if you want to be quiet and not in the hustle and bustle of the city, this is a good choice. You can go to the embankment of Hanjiang River when you come out of the hotel, take a walk in the evening, enjoy the breeze, and see the river view. You can see Guangji Bridge in the distance. There are not many people on the dam, it is quiet and comfortable. Because of this environment, if you want to find food, there are not many choices nearby, you have to drive out. If you want to eat and play, you still have to go to the city center. Anyway, everyone chooses according to their own needs.
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Response from Property: Dear traveler, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. We hope that you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every traveler who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Guest User
Bathtub King Bed Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 27, 2025
I sincerely recommend this hotel. The environment is really good and parking is convenient. It takes less than 5 minutes to drive from the hotel to Guangji Bridge. At night, you can see the night view of Guangji Bridge, which is so comfortable. They also provide children's supplies, and my son is very satisfied... The front desk lady and brother are also very careful and patient, and the service is very thoughtful... The check-in is very quiet...
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Travel with friends
12 review
3.7/5
Posted on Feb 27, 2025
The location is opposite the ancient city, and the location is relatively remote by the river. The river view room you booked is only on the 3rd floor, and the room window is small, so you can only see the river embankment. The room is OK, but the service is really average. There is one waitress at the front desk who doesn't answer you at all and just gives you a cold face. What time is breakfast? The wifi password is not told to you when you ask, and it is not told to you once you ask. There are only a few parking spaces at the door.
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Response from Property: Dear guest, thank you for staying at Xiju and sharing your stay experience. We are sorry that we could not bring you a perfect stay experience. The bathtub twin room you booked has only one room on each floor from 2 to 9. The hotel is very close to Hanjiang River and the lobby on the 1st floor is 2 stories high, so you can see the river on the 2nd floor. The 3rd floor is level with the river, so the view is actually very good. Xiju Hotel has always attached great importance to service and the guests' stay experience. It has also been recognized and praised by many guests. We apologize again for not being able to make you feel at home. Maybe there were some small misunderstandings in the communication. We will understand the detailed reception process with the colleagues on duty, reflect on our own shortcomings and strengthen employee training. We look forward to your stay again to provide you with a better service experience.
Guest User
Superior Big Bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The hotel check-in experience is very good, the facilities and equipment are complete, the takeaway you order can be delivered to the room by a small robot, which is very convenient. There is a river embankment in front of the hotel. It is very comfortable to take a walk on it after dinner. The front desk service is very thoughtful, especially the front desk staff Xiao Chen and Xiao Zhu, who recommended delicious shops around me and guided the tour routes. It is really considerate. There is also a treasure box at the front desk, which contains many disposable items for tourists, all of which are independently packaged, and it really takes tourists into consideration. The hotel is particularly considerate to provide midnight snacks, including preserved egg and lean meat porridge and sweet soup. The breakfast variety is rich. The auntie also warmly entertained us, the out-of-town tourists, and really felt the enthusiasm of the Chaozhou people. This hotel makes me feel at home, and the cost performance is also very high. Next time I come to Chaozhou, I will still choose Xiju Hotel~
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Response from Property: Dear guests, welcome to Chaozhou Xiju Hotel! Thank you for taking the time to share your accommodation experience with us. We are also honored that our caring service has satisfied you. We look forward to your return to Chaozhou Xiju Hotel in the near future, and we will present you with more cordial and exquisite service. I wish you a happy journey in Chaozhou and a smile from the heart. Best wishes! Chaozhou Xiju Hotel.
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Travel with friends
27 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Although I came here on the weekend, there are still a lot of parking spaces, which is very convenient. It is not difficult to get a taxi. The Guangji Bridge is diagonally opposite the hotel. The scenery is beautiful. The breakfast is satisfactory. There are many people and the environment is a bit crowded. It is in line with the style of a chain hotel
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Wish you a safe trip!
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Family
3 review
4.5/5
Great
Posted on Feb 20, 2025
The room has a wide view, the bathroom has a smart toilet, it's warm, the environment and view are good, but it's a little noisy near the road, it's close to Guangji Bridge, and the ancient street is across the bridge
Warm winter night porridge/Chaoshan white fungus ginger potato/wolfberry millet porridge: I was too full to enjoy it
Original TextTranslated by Google
Response from Property: Dear traveler, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. We hope that you can point out our shortcomings when you come next time. We will try our best to do better. We serve with our heart so that every traveler who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Jinshengqiao
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
53 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The room is large and well-equipped, with a language control system. You can see the Guangji Bridge in the room. The hotel is right by the Han River. It's a real river view room. Parking can be parked in the grid on the roadside, not far away. I stayed for two nights. It's worth recommending!
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Response from Property: Dear guests, thank you for taking the time out of your busy schedule to leave a review. We are honored that you chose our hotel among the vast crowd. Your evaluation has given the hotel the impetus to move forward. We eagerly look forward to your stay again and wish you a happy life!
Guest User
Superior Big Bed Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The room is very nice, clean and tidy. The whole house is equipped with smart home, which makes it very convenient to check in, which exceeded my expectations. The hotel service is also very user-friendly. The front desk prepared a lot of thoughtful little things, such as hair bands, disposable facial cleansers, etc. There are also different teas for guests to drink at the counter. It is heartwarming! Conveniently, there is a riverside trail in front of the hotel, which makes people feel comfortable at a glance! In short, this is an amazing stay experience!
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Response from Property: Dear guests, hello! Thank you for choosing Xiju Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chaozhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chaozhou.
Anonymous User
Egg Hunt Surprise Room
Stayed in Jan 2025
Family
70 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The location of the hotel is good, the room is clean and tidy, the city view from the window is beautiful, the brothers and sisters at the front desk are also very enthusiastic, the breakfast has a rich variety, and there is preserved egg porridge for supper. Guangji Bridge is not far away, and there are many snacks in Paifang Street. You can rent a small electric donkey for a ride.
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6/7
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to leave a review. We are honored that you chose our hotel among the vast crowd. Your evaluation has given the hotel the impetus to move forward. We eagerly look forward to your stay again and wish you a happy life!
Guest User
Superior Twin Room
Stayed in Jan 2025
Family
99 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The room is new, big enough, and clean. The facilities are also very good, with voice-controlled curtains and lights, and automatic toilets. The induction night light at night is also very good. The service is also good, especially the service attitude of Xiao Li and Xiao Chen at the front desk. The breakfast and self-service laundry room are very good. In short, it is an all-round satisfactory hotel.
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Response from Property: Dear guests, thank you for taking the time out of your busy schedule to leave a review. We are honored that you chose our hotel among the vast crowd. Your evaluation has given the hotel the impetus to move forward. We eagerly look forward to your stay again and wish you a happy life!
Guest User
Bathtub King Bed Room
Stayed in Jan 2025
Couples
18 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel is right by the river. We booked a room with a river view. You can see the Guangji Bridge from the room. It takes more than ten minutes to walk to Han Wengong Temple. It is also very convenient to go to the ancient city. Chen and Li at the front desk and the hotel staff are very enthusiastic and you feel at home.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Xiju Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chaozhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chaozhou.
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 10, 2025
I went to Chaozhou on the 9th day of the first ***** month and checked many hotels online. I couldn't book a hotel in the ancient city and the price was expensive. Finally, I found this Xiju River View Hotel online and booked it for 4 nights. It was really a surprise to stay in the hotel. The room was a bit small on the first night. Later, I went to the front desk to ask for it. The lady helped us change to a river view room with large floor-to-ceiling glass on the 5th floor. At night, we can see the Guangji Bridge light show. It is also close to Guangji Bridge during the day, but it takes more than ten yuan to take a taxi to the ancient city. What's more surprising is that the restaurant has preserved egg and lean meat porridge and coconut milk white fungus soup after 8 pm, which are super delicious. The restaurant's breakfast is also very rich and the staff are very enthusiastic. It was a very satisfactory accommodation experience.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Xiju Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chaozhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chaozhou.