Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities9.2
Service9.3
Cleanliness9.7
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All reviews(79)
Positive reviews(74)
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Awesome rooms(8)
Clean and tidy(7)
Awesome stay(7)
Great service(7)
Anonymous User
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 25, 2025
Everything is wonderful, cleaning room, good service even though the main pool is maintained. Will be back
Tharindu’s
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Aug 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Oct 23, 2024
This La Vela hotel truly exceeded my expectations. The swimming pools were a highlight, offering stunning views and a relaxing atmosphere. I especially appreciated having two pools to choose from. The food was delicious, with a variety of options to satisfy any palate. The customer service was exceptional, with the staff always friendly and accommodating. I would highly recommend this hotel to anyone looking for a luxurious and enjoyable stay.
Response from Property: Dear Valued Guest,Thank you for your lovely review. We are thrilled to read your comments and happy to hear that you love our service, our staff, and more. Our team prides themselves on delivering the highest standard of service and we are truly pleased to hear that you will recommend our hotel to your friend and your family.We will be sure to share your kind comments and gratitude with our team. We are looking forward to welcoming you back on your next visit to Hue.Sincerely,La Vela Hue Hotel.
Guest User
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Oct 2024
Business traveler
3 review
9.0/10
Great
Posted on Nov 29, 2024
Always enjoy the stay - the hotel is a well built one, well maintained and staffs are helpful and friendly. Hue's hospitality.
Response from Property: "Dear Our Valued Customers,Warm greetings from La Vela Hue Hotel!Thank you very much for choosing our property for your recent stay in Hue. We highly appreciate your positive feedback toward our products and services. We make sure your comments will be passed to our management team and staffs to let them know how you feel about us and provide them with motivation to boost their effort to make our hotel better every day.Have a great day! And we look forward to seeing you soon in the near future.Best regrads,La Vela Hue Hotel"
Arman 满哥
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Nov 2024
Couple
26 review
6.0/10
Posted on Dec 26, 2024
Many complicated rules and slow service.
The pool is not indoors.
Response from Property: Dear Mr. Arman,Thank you for taking the time to place your review of La Vela Hue Hotel on Trip.com following your recent stay. Please accept our sincere apologies for your disappointment with your recent stay at our Hotel. After carefully reading your review, I am truly saddened to learn about your experience with us and the issues you faced while staying at our hotel. Please rest assured that your feedback will be shared with our management team and corrective actions will be taken immediately. We look forward to seeing you in our hotel soon to prove and show you that we can do better.With best regards,La Vela Hue Hotel
Guest User
DELUXE TWIN ROOM WITH CITY VIEW
Stayed in Dec 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 24, 2025
Very wide spread choice for buffet breakfast
Response from Property: Dear Our Valued Guest,Thank you for your recent visit and positive feedback.We are so happy to learn that you enjoyed to stay with us. We also appreciate your kind comments on our staff. They find true pleasure in delivering service from the heart.We look forward to welcoming you back and to offering you another pampered and relaxing stay.With Service from the Heart,La Vela Hue Hotel
Guest User
LUXURY DOUBLE ROOM WITH CITY VIEW
Stayed in Apr 2025
Couple
5 review
9.5/10
Amazing
Posted on May 4, 2025
The hotel is great, even the slippers are disposable and very comfortable, a beautiful pool, a delicious varied buffet breakfast included in the price, clean, a chic bathroom, a beautiful view from the window
Original TextTranslated by Google
Response from Property: "Dear Our Valued Customers,Warm greetings from La Vela Hue Hotel!Thank you very much for choosing our property for your recent stay in Hue. We highly appreciate your positive feedback toward our products and services. We make sure your comments will be passed to our management team and staffs to let them know how you feel about us and provide them with motivation to boost their effort to make our hotel better every day.Have a great day! And we look forward to seeing you soon in the near future.Best regrads,La Vela Hue Hotel"
chumob
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Dec 2024
Family
7 review
9.5/10
Amazing
Posted on Jan 27, 2025
Good hotel, location away from the city centre. Great local travel
Original TextTranslated by Google
Response from Property: Dear Our Valued Guest,Warm greetings from La Vela Hue Hotel,Thank you very much for staying at our hotel and spending your time to share valuable comments. We will share your positive feedback with our management and staff to understand how you feel about their work and provide them with motivation to enhance the quality of our hotel's services every day.We wish you a great time after coming back home and look forward to welcoming you again in Hue for your next adventure.Best regards,La Vela Hue Hotel
Ayako Tran
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Nov 2024
Booked for others
2 review
10/10
Outstanding
Posted on Mar 23, 2025
Ancient hotel, clean room, quiet, if I have the chance I will stay again
Original TextTranslated by Google
Mrtz
DELUXE TWIN ROOM WITH CITY VIEW
Stayed in Feb 2025
Traveling with friends
6 review
9.0/10
Great
Posted on Mar 12, 2025
It was just a short night for us due to a canceled flight. It was the closest good hotel to Hue Airport. The rooms are clean and modern. The service is friendly and helpful. The breakfast selection is plentiful and delicious.
I don't think the location is ideal for Hue. It's a bit out of the way.
Original TextTranslated by Google
Guest User
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Jun 2024
Couple
2 review
9.0/10
Great
Posted on Sep 4, 2024
There is no choice but to go with your boyfriend... Anw the hotel is clean and the room is spacious and comfortable. However, the design of the bathroom door is a bit strange... Going to the center is probably about 3-4km 🤔 Going at night and renting a car by yourself is a bit scary because it seems like this is a new area. But it's in the middle so going to the mausoleum or going to the center is the same. Taking a picture of the carpet because it looks so beautiful and thrilling
Original TextTranslated by Google
Response from Property: Thân gửi Quý khách, Cảm ơn Quý khách rất nhiều vì đã quan tâm đến khách sạn và dành thời gian để chia sẻ ý kiến có giá trị. Chúng tôi chắc chắn sẽ chia sẻ phản hồi tích cực của Quý khách đến với đội ngũ quản lý và nhân viên của chúng tôi để làm động lực cho toàn bộ nhân viên khách sạn cải thiện nhiều hơn về dịch vụ tại La Vela Hue. La Vela Hue kính chúc Quý khách có một khoảng thời gian tuyệt vời khi trở về nhà và mong được chào đón Quý khách cùng gia đình một lần nữa tại Huế cho chuyến hành trình tiếp theo. Trân trọng, La Vela Hue Hotel
Trần Tiến
DELUXE TWIN ROOM WITH CITY VIEW
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jul 2, 2024
5-star service standard, fragrant hotel, polite staff, enthusiastic receptionist
Original TextTranslated by Google
Response from Property: Thân gửi Quý khách, Cảm ơn Quý khách rất nhiều vì đã quan tâm đến khách sạn và dành thời gian để chia sẻ ý kiến có giá trị. Chúng tôi chắc chắn sẽ chia sẻ phản hồi tích cực của Quý khách đến với đội ngũ quản lý và nhân viên của chúng tôi để làm động lực cho toàn bộ nhân viên khách sạn cải thiện nhiều hơn về dịch vụ tại La Vela Hue. La Vela Hue kính chúc Quý khách có một khoảng thời gian tuyệt vời khi trở về nhà và mong được chào đón Quý khách cùng gia đình một lần nữa tại Huế cho chuyến hành trình tiếp theo. Trân trọng, La Vela Hue Hotel
Guest User
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Aug 2024
Family
3 review
7.5/10
Posted on Sep 23, 2024
It's located in a quiet area, far from Hue train station. It's a new hotel. There is a children's pool and play area, which I enjoyed. There is a AEON mall nearby, so I went there several times during my stay.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warm greetings from La Vela Hue Hotel.,Thank you so much for choosing us as your accommodation while visiting Hue and spending your time giving such wonderful, constructive, and insightful feedback. We will discuss them with our management team and the entire staff in order to understand how you feel about us and to motivate our staff to continue to provide excellent services at La Vela Hue hotel.After your return home, we wish you a nice time and we look forward to seeing you again in Hue for your next stay in the near future.Best wishes,La Vela Hue Hotel.
Ivy Huynh
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Jan 2024
Family
2 review
9.0/10
Great
Posted on Feb 25, 2024
The hotel makes a strong impression when entering the lobby, beautifully and solemnly decorated. Room is clean, fully equipped. Location: It takes about 10-15 minutes to get to the center by taxi. Staff are enthusiastic and supportive. Highly recommend!
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you very much for your interest in the hotel and for taking the time to share your valuable comments. We will certainly share your positive feedback with our management team and staff to motivate all hotel staff to further improve services at La Vela Hue. La Vela Hue wishes you a wonderful time returning home and looks forward to welcoming you and your family again in Hue for your next trip.
Best regards,
La Vela Hue Hotel
Meikel Viet
DELUXE DOUBLE ROOM WITH CITY VIEW
Stayed in Aug 2024
Couple
9 review
8.5/10
Very Good
Posted on Sep 18, 2024
Hotel is generally recommended, although a bit further away from the city center.
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. Meikel,Warm greetings from La Vela Hue HotelThank you very much for staying at our hotel and spending your time to share valuable comments. We will share your positive feedback with our management and staff to understand how you feel about their work and provide them with motivation to enhance the quality of our hotel's services every day.We wish you a great time after coming back home and look forward to welcoming you again in Hue for your next adventure.Best regards,La Vela Hue Hotel
Guest User
Deluxe King With Bathtub
Stayed in Feb 2024
Solo traveler
6 review
7.5/10
Posted on Apr 1, 2024
The surrounding area of the hotel is dark in the suburbs, and there is not even a supermarket. The soundproofing of the room was so poor that people outside the door spoke as if they were inside the room. The hotel opened not long ago and is relatively new, but the central air-conditioning cooling effect is too poor. The air conditioner was turned on all day long, and the temperature was set at 20 degrees. When I came back at night, the room was still not very cold. The control panel installed on the wall is not fussy and is loose when pressed. The hotel is not cost-effective
Original TextTranslated by Google
Response from Property: Dear Our Valued Guest, Thank you for choosing our hotel. It is so pleased to know that you enjoyed all aspects here and had great memories with us. Our team works very hard to deliver exceptional service for our guests, and it is always heart-warming to be recognized for our efforts. We do hope that we will have the opportunity to welcome you back again shortly. Best regards,La Vela Hue Hotel