Vienna International Hotel (Huai'an Municipal Government Hexia Ancient Town) Reviews

Response from Property: A city of canal water charm, thousands of years of poetry and painting Huai'an! Thank you for choosing to stay at Vienna International Hotel Huaian New City Branch. I believe your thoughtful review will be a good reference for other travelers. The noisy cicada forest is more than quiet, and the bird singing mountain is even more secluded. The environment inside and outside the hotel is quiet. The original forest park is a natural oxygen bar. The commercial center Wuyue Plaza is only a 10-minute walk away. Xiaowei welcomes every gentleman and lady to stay at the Vienna International Hotel again.

Response from Property: Dear valued guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed our service and atmosphere during your stay. Your kind words are greatly appreciated and will be shared with our team.We strive to provide exceptional service and a welcoming atmosphere to all of our guests, and we are delighted to hear that we succeeded in doing so during your visit. We hope to have the pleasure of welcoming you back soon for another memorable stay.

Response from Property: Thank you for your approval, Welcome to visit again.

Response from Property: Dear guest, thank you for choosing Vienna International Hotel and sharing your stay experience. We are very pleased that you have reviewed our facilities, cleanliness and service. We have always been committed to providing every guest with a comfortable and enjoyable stay. Your satisfaction is our greatest motivation, and we will continue to work hard to improve service quality and provide better services to you and every guest. Thank you again for your support and trust, and we look forward to your next visit.

Response from Property: Dear guest, hello, thank you for your evaluation and recognition. We are destined to meet each other. Xiaowei believes that every encounter in life is not easy. I am very happy that I can bring you beautiful memories after parting. Wei is like a spring breeze. The hotel insists on changing every guest and disinfecting every guest. Please recommend us to your friends! Looking forward to your next visit, thank you!

Response from Property: Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback. We apologize for the problems you encountered during your stay at the hotel. We do have some problems with our air conditioning and fresh air systems, which caused you to feel very uncomfortable during your stay. We are deeply sorry for this. The reason for the problems with our air conditioning and fresh air systems is that the maintenance of our equipment was not timely enough, resulting in equipment failure. We have taken measures to strengthen the maintenance of equipment and ensure the normal operation of the equipment. In response to the problems you encountered during your stay, we have taken specific rectification measures. We will conduct comprehensive inspections and maintenance of the air conditioning and fresh air systems in all rooms to ensure the normal operation of the equipment. At the same time, we will also strengthen employee training and improve employee service levels to ensure that our guests can get a better service experience. Finally, we would like to express our deep apologies to you again. We attach great importance to your feedback and we will take your opinions and suggestions seriously to provide you with better services. If you have any other needs or questions, please feel free to contact us and we will try our best to help you. Thank you again for your support and understanding.

Response from Property: Dear guest, thank you for your review of our hotel. We value your feedback and apologize for any issues you encountered during your stay. First of all, we are glad that you reviewed the size of the room favorably. However, we have also noticed that you are not satisfied with the facilities, services and meals. We have carefully rectified and improved the issues you mentioned to ensure that future guests can enjoy better services and experiences. Regarding the problems of air conditioners not heating, hot water running hot and cold, and windows not being tightly sealed, we have contacted professional maintenance personnel for inspection and maintenance to ensure the normal operation of the facilities. At the same time, we will also strengthen noise control to ensure that guests can enjoy a quiet rest environment. Regarding service issues, we will strengthen staff training and improve service quality and attitude. At the same time, we will also increase the number of waiters to ensure that guests can receive timely service and assistance. We will also strengthen management and rectification of messy situations in the lobby to ensure that guests can enjoy a clean and comfortable environment. Finally, we apologize for the food issues. We have adjusted and improved the variety and quality of breakfast to ensure that guests can enjoy rich and delicious meals. At the same time, we will also strengthen the management and regulation of points redemption to ensure that guests can receive the rights and services they deserve. Thank you again for your review and support. We will continue to work hard to improve service quality and customer satisfaction and look forward to your visit again.

Response from Property: I am your personal butler "Xiaowei". The most precious gift you gave me - a five-star review, is like a bright star in the galaxy of my life. I look forward to meeting you again.

Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are glad to know that you have a good impression of the hotel's environment. We also attach great importance to the room hygiene issues you mentioned. We will further strengthen the management and supervision of room hygiene to ensure that every guest can enjoy a comfortable and clean accommodation environment. Thank you again for your feedback and we look forward to your visit again.

Response from Property: Dear guest, I'm sorry to give you such a bad stay experience. The hotel is undergoing renovations downstairs and we have communicated the working hours with the construction company. We are deeply sorry for your stay experience. We hope you will understand the hotel's difficulties. Regarding your request for a refund, you can speak to the hotel staff in person and we will definitely give you a satisfactory answer.

Response from Property: 尊敬的客人， 您好！非常感謝您在百忙之中抽出時間為我們留下寶貴的評價。看到您對我們的服務表示滿意，我們感到無比榮幸。您的“好”字評價，是對我們工作的最大鼓勵和肯定。 在這裏，我們衷心感謝您的支持與厚愛，您的滿意是我們不斷前進的動力。我們深知，每一位客人的體驗都是我們服務的起點，您的滿意是我們追求的目標。 未來，我們將繼續努力，不斷提升服務質量，為您提供更加温馨、舒適的住宿體驗。 再次感謝您的光臨，期待與您再次相聚，共創美好回憶。 祝您生活愉快！

Response from Property: 尊敬的客人， 您好！非常感謝您在百忙之中抽出時間為我們留下寶貴的評價。看到您對我們的服務表示滿意，我們感到無比榮幸。您的“好”字評價，是對我們工作的最大鼓勵和肯定。 在這裏，我們衷心感謝您的支持與厚愛，您的滿意是我們不斷前進的動力。我們深知，每一位客人的體驗都是我們服務的起點，您的滿意是我們追求的目標。 未來，我們將繼續努力，不斷提升服務質量，為您提供更加温馨、舒適的住宿體驗。。 再次感謝您的光臨，期待與您再次相聚，共創美好回憶。 祝您生活愉快！

Response from Property: 非常感謝您的滿意評價！我們深感榮幸能夠得到您的認可，這讓我們對提供優質服務充滿了信心。您的滿意是我們不斷前進的動力。在這裏，我們衷心祝願您在今後的日子裏，無論身處何地，都能感受到家的温馨。再次感謝您的支持與厚愛，期待您的再次光臨，我們將竭誠為您服務，讓您在酒店享受到更加美好的體驗。

Response from Property: 尊敬的貴賓，您好，感謝您的入住及對酒店的充分認可，十分榮幸能在您出遊的日子裏為您帶來一段難忘的記憶。酒店一直堅持不懈地努力，旨在帶給每位客人超預期的體驗，再次感謝您對我們的認可，熱忱期待不久的將來繼續為您提供服務！