Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities7.9
Service8.2
Cleanliness8.6
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All reviews(43)
Positive reviews(40)
Reviews with photos/video(9)
Awesome stay(6)
Clean and tidy(5)
Friendly host(5)
Negative reviews(3)
Carey Loy
King Room
Stayed in Feb 2025
Business traveler
20 review
8.0/10
Very Good
Posted on Apr 14, 2025
Hilton Houston Westchase: Comfortable Stay with Convenient Dining
The Hilton Houston Westchase provides a comfortable stay, particularly appreciated for its well-maintained and cozy rooms. While the hotel may have a more established feel, the comfort factor is definitely a highlight.
One of the perks of staying at this Hilton is its proximity to a variety of dining options. The hotel itself features the Rio Ranch restaurant, serving down-home dishes and wood-grilled steaks. They also have an atrium lounge for drinks and light bites, and offer all-day room service. A major plus for Japanese food lovers is the nearby Benihana located at 9707 Westheimer Road, Houston, TX 77042. It's easily accessible and offers a fun, teppanyaki dining experience.
Overall, the Hilton Houston Westchase offers a solid and comfortable experience, especially if you're looking for a convenient location with easy access to a great Japanese restaurant like Benihana.
ANSAR
King Room With Sofabed
Stayed in Jan 2025
Business traveler
22 review
10/10
Outstanding
Posted on Apr 7, 2025
Stay safe good place
Guest User
Two Double Room
Stayed in Dec 2024
Family
3 review
7.5/10
Posted on Jan 8, 2025
I booked this hotel with breakfast together but when I check in, front desk said no record about booking with breakfast and asked me to call the agent to call back the hotel for confirmation even when I showed the booking letter with full booking information. I felt I’m not welcome and told her this is their job to clarify instead of me. Anyway, she issued me the breakfast vouchers even not willing to. And the next morning there is an envelope with breakfast vouchers inside left under my door. I felt they are very careless on doing things.
Others hotel facilities and stuffs are good!
Guest User
King Room
Stayed in Sep 2024
Solo traveler
3 review
5.5/10
Posted on Oct 6, 2024
Horrible customer service, bar was never opened and elevator issues!
Guest User
Two Double Room
Stayed in Apr 2024
Family
13 review
5.0/10
Posted on May 28, 2024
I booked it without reading google reviews which gives more accurate description of this junk hotel which needs upgrading and also doesn't deserve 4 star or Hilton name due to the poor condition and filthy rooms
Guest User
Two Double Room
Stayed in Apr 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Jul 29, 2024
It is nice hotel. Especially the customer service is much better than other i stay in hotel. When I could not use Internet ,they help me how to surface it and even return car instead of me
Guest User
King Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 23, 2025
Great place to stay
Anonymous User
Executive King Room
Stayed in Sep 2024
Solo traveler
3 review
8.0/10
Very Good
Posted on Oct 3, 2024
Nice stay. Nice room. Good price.
Akbar
Executive King Room
Stayed in Dec 2024
Other
8 review
4.0/10
Posted on Jan 26, 2025
Not comfortable.
MIMAY Carel
Two Double Room
Stayed in Apr 2024
Business traveler
28 review
9.5/10
Amazing
Posted on Jun 10, 2024
perfect for travel
Hushuobadaodeyanzi
Two Double Room
Stayed in Oct 2024
Business traveler
36 review
9.0/10
Great
Posted on Dec 1, 2024
Facilities: Complete, but a bit old, mainly shower room and air conditioner
Sanitation: Clean, not dirty
Environment: Very quiet, very good
Service: Breakfast is very good, my colleague and I think it is very good
Original TextTranslated by Google
Feiyanzoubi
Two Double Room
Stayed in Aug 2024
Business traveler
45 review
9.5/10
Amazing
Posted on Oct 1, 2024
Facilities: It is an older hotel, but the hotel building is very large, so it should be used for meetings or events.
Hygiene: OK, clean and tidy.
Environment: There is a back garden, and the atmosphere and environment of the restaurant are good.
Service: OK, but you need some patience. The hotel delayed the breakfast confirmation for a long time at first, but it was finally resolved.
Original TextTranslated by Google
Daniel Lam99
King Room
Stayed in Aug 2024
Solo traveler
193 review
9.5/10
Amazing
Posted on Oct 2, 2024
The hotel is conveniently located and has easy parking. Check-in was quick, the front desk staff was warm and considerate, efficient, and arranged rooms according to check-in requirements.
The room was reasonably laid out, clean and tidy, and the bedding was comfortable, which helped with sleep.
Original TextTranslated by Google
Kalichouyushao
Two Double Room
Stayed in Aug 2024
Business traveler
35 review
10/10
Outstanding
Posted on Dec 9, 2024
Stayed here on a business trip. It's not very close to the airport and not in the city center, but it's very cost-effective.
Hygiene: Clean
Facilities: New
Service: Good
Original TextTranslated by Google
Guest User
King Room
Stayed in Aug 2024
Business traveler
5 review
7.5/10
Posted on Oct 3, 2024
The houses in Houston are very old, and it takes a long time to get hot water in the hotel bathroom, and the shower is also very old. It's OK for a night's rest.