1 Yuen Hong Street, Shatin, Sha Tin District, Hong Kong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
10761 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities9.0
Service9.0
Cleanliness9.3
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All reviews(10761)
Positive reviews(10470)
Reviews with photos/video(2806)
Delicious breakfast(330)
Close to metro(314)
Offers pick-up/drop-offs(308)
Delicious buffet(175)
Stayed multiple times(121)
Good views(118)
Great swimming pool(118)
Negative reviews(291)
Wai Kit
Standard Queen Room
Stayed in Jun 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 26, 2025
Staffs are very helpful and overall a good stay (this is my 2nd stay). There is a 7-11 store at g/f so its convenient
Picture is view from rooftop pool
Response from Property: Dear Valuable Guest,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.Warm regardsLeo LaiGeneral Manager ALVA HOTEL BY ROYAL
Guest User
Standard Queen Room
Stayed in Jun 2025
Solo traveler
5 review
9.0/10
Great
Posted on Jul 15, 2025
New and clean, provides free shuttle bus to station. I stayed for 5 nights and it was very quiet. Illy coffee machine provided in the room
Response from Property: Dear Valuable Guest,Thank you for sharing your impressions with us, following your recent stay at ALVA HOTEL BY ROYAL. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to back again in the near future.Yours sincerelyLeo LaiGeneral Manager ALVA HOTEL BY ROYAL
GaryNYHK
Standard Queen Room
Stayed in Jun 2025
Family
27 review
7.0/10
Posted on Jul 6, 2025
The hotel has terrific facilities: buffet restaurant, cafe, free water machine on each floor, gym, & a rooftop swimming pool. The location is a bit inconvenient for visitors who need to go to HK island. The worst part is the service, which may be directly linked to the hotel policies. It doesn’t know at all how to make current customers future clients …
Response from Property: Dear Valuable Guest,Thank you for taking the time to write a review about your stay at ALVA HOTEL BY ROYAL.We are deeply concerned to know that we have fallen short of your expectations in some areas. Please rest assured that we will look into the issues to improve our services. Thank you again for your valuable feedback and we hope to have the pleasure of welcoming you back again soon.Warm regardsLeo LaiGeneral Manager ALVA HOTEL BY ROYAL
Parker
Standard Queen Room
Stayed in May 2025
Couple
7 review
9.5/10
Amazing
Posted on Jun 28, 2025
Very clean with an exceptionally large room for Hong Kong. Great view as of the MTR and Shing Mun river as well. Unfortunately just a bit far from the major tourist attractions but it is close to Shek Mun and City One MTR stations
Response from Property: Dear Valuable Guest,Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for guests to connect the Shek Mun Station as well as New Town Plaza in Shatin. Hotel is situated along the picturesque Shing Mun River and brings new energy to the area with unique balance of modern living and holistic wellbeing. Welcome to visit hotel website for further information about shuttle bus schedule.Thank you once again for sharing your experience, and we are look forward to welcoming you back for another enjoyable stay.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL
BeeTravel
Standard Twin Room (Room Cleaning And Linens Changed Every 3 Nights)
Stayed in May 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Jul 15, 2025
Last minute booking, book at 6am, check-in 12pm on the same day ! very efficient !
Staffs are very helpful , especially those at concierge ! Very good moving in and moving out experience ! So happy able to stay in this hotel for 3 nights in a roll, clean and very nice view !
Very good shuttle bus services as well.
Response from Property: Dear Valuable Guest,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of ALVA HOTEL BY ROYAL and. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays.Kind regardsLeo LaiGeneral Manager ALVA HOTEL BY ROYAL
sightseeinging
Standard Twin Room
Stayed in May 2025
Business traveler
35 review
9.5/10
Amazing
Posted on Jun 29, 2025
l m satisfied the environment of the hotel. the attitude of the staff showed passion of service and they occupied options of personal privacy as much than our request.
Response from Property: Dear Valuable Guest,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL
Anonymous User
Standard Twin Room
Stayed in May 2025
Business traveler
4 review
8.0/10
Very Good
Posted on Jul 22, 2025
The location is not quite convenience. We have to walk 10 mins to take the subway. Staffs.are not willing to provide information, for example, the luggage delivery.
Response from Property: Dear Valuable Guest,Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for guests to connect the Shek Mun Station as well as New Town Plaza in Shatin. Hotel is situated along the picturesque Shing Mun River and brings new energy to the area with unique balance of modern living and holistic wellbeing. Welcome to visit hotel website for further information about shuttle bus schedule.Thank you once again for sharing your experience, and we are look forward to welcoming you back for another enjoyable stay.Sincerely,Leo LaiGeneral Manager ALVA HOTEL BY ROYAL
Anonymous User
Standard Twin Room
Stayed in May 2025
Business traveler
33 review
10/10
Outstanding
Posted on Jul 25, 2025
It's a very good hotel with mountain views. The location is perfect. There are two food courts and Welcome supermarket (we highly recommend it to any travelers coming from mainland) close by. For vegetarians, there is a takeaway kiosk near Welcome with best veggie options in Hong Kong. That delisious food was actually the main reason why we extended our stay in Alva for many times.
Response from Property: Dear Valuable Guest,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Leo LaiGeneral Manager ALVA HOTEL BY ROYAL
funny007
Standard Twin Room
Stayed in Jun 2025
Couple
4 review
8.5/10
Very Good
Posted on Jul 9, 2025
A happy and comfortable stay in the hotel w delicious dinner buffet! ☺
Response from Property: Dear Valuable Guest,Thank you for your compliments and feedback. We are delighted to know you enjoyed your stay with us at ALVA HOTEL BY ROYAL. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Wishing you a wonderful festive holiday.Yours sincerelyLeo LaiGeneral Manager ALVA HOTEL BY ROYAL
Me travel
Standard Queen Room
Stayed in Apr 2025
Business traveler
7 review
7.5/10
Posted on May 19, 2025
It was convenient location for us with where we needed to go for work . The rooms are clean and comfortable there is a seven 11 just below so that’s convenient and there is the restaurant for those who wish. There are also nearby malls with food options and buses and myriad is really close for those wishing to head to other sights.
Response from Property: Dear Valuable Guest,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.Warm regardsDerek ButHotel Manager ALVA HOTEL BY ROYAL
Abdula Haseeb
Standard Queen Room (Room Cleaning And Linens Changed Every 3 Nights)
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 1, 2025
Everything is great, laundry service and filter water is all additional
Response from Property: Dear Valuable Guest,Thank you very much for taking the time to write such positive comments about ALVA HOTEL BY ROYAL. We are delighted to know you enjoyed your time with us in Hong Kong. Please do not hesitate to contact me the next time you are planning on coming to Hong Kong, so I can assist you with your reservations.Yours sincerelyLeo LaiGeneral Manager ALVA HOTEL BY ROYAL
P-T
Standard Twin Room
Stayed in May 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 5, 2025
Very good Very good Very good Very good Very good Very good Very good
Response from Property: Dear P-T,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.Warm regardsDerek ButHotel Manager / ALVA HOTEL BY ROYAL
duminjunshi
Standard Queen Room
Stayed in May 2025
Couple
46 review
10/10
Outstanding
Posted on Jul 8, 2025
Friendly staff, clean and spacious room. Location is not bad
Response from Property: Dear Valuable Guest,Thank you for your compliments and feedback. We are delighted to know you enjoyed your stay with us at ALVA HOTEL BY ROYAL. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Wishing you a wonderful festive holiday.Yours sincerelyLeo LaiGeneral Manager ALVA HOTEL BY ROYAL
Guest User
Standard Twin Room
Stayed in Apr 2025
Couple
12 review
9.0/10
Great
Posted on May 18, 2025
Good facilities, nice room and hygiene, big room, great environment.
Response from Property: 親愛的賓客,感謝您的讚賞及意見。非常高興您對我們的住宿服務感到滿意並期待您再次光臨。祝願您有一個美好的假期﹗畢宏業 上酒店經理帝逸酒店
Anonymous User
Superior Queen Room
Stayed in Feb 2025
Couple
18 review
8.5/10
Very Good
Posted on Apr 3, 2025
Stayed in Alva Hotel for serval times already. The rooms are very clean with everything you need. It’s good to be environmentally friendly with water dispensers on each floor and with a kettle and a jug provided. There was even a coffee maker in the room. It’s only about 10 mins to reach nearby MTR stations.
Response from Property: Dear Valuable Guest,Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the entire team, as it is certainly the best motivation for us to improve every day in the future. I look forward to welcoming you again soon!Kind regardsDerek ButHotel Manager ALVA HOTEL BY ROYAL