Pacific Place, No.88 Queensway, Central and Western District, Hong Kong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
545 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(545)
Positive reviews(535)
Reviews with photos/video(201)
Well designed(50)
Large rooms(38)
Delicious breakfast(31)
Nice sea view(27)
Nice bathtub(17)
Well decorated(13)
Perfect for kids(9)
Strange smell in room(4)
Negative reviews(10)
HIU YI
Studio 70 Island View
Stayed in Feb 2025
Traveling with friends
2 review
8.5/10
Very Good
Posted on Mar 4, 2025
I had a mixed experience during my stay. On the downside, there were security issues, as anyone could access the guest room floors, which made me feel a bit uneasy. Additionally, the lighting in the room was quite dim, which detracted from the overall ambiance. However, the service was excellent. The staff went above and beyond by preparing champagne glasses and slippers for us, and they even helped deliver items to our room. Overall, while the security concern and dim lighting were significant drawbacks, the attentive service made the stay more enjoyable.
Response from Property: Dear Hiu Yi,Thank you very much for sharing your feedback.Safety and security are our top priority. Rest assured our Security team is always monitoring our public area throughout the day.Our room comes with mild lighting to provide a relaxing atmosphere to our guests. We are happy to set up extra lamps in your room for next visit.Nevertheless, we appreciate your kind words to our team and look forward to wlecoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Island View
Stayed in Jun 2025
Other
1 review
9.0/10
Great
Posted on Jul 29, 2025
great hotel as always - had an issue first night with the AC but was resolved on the second night which was a relief. team is great and very attentive- hotel Is still in very good shape and design I timeless. the bar area of the top floor restaurant is always very special to sit for a drink, work, meeting - amazing views.
Response from Property: Thank you very much for sharing your wonderful feedback with us.We are glad you have enjoyed your overall experience in our house despite the issue regarding the air conditioning.Your compliments mean a lot to us and are very much appreciated.We hope to welcome you back in the near future.Best regards,Edward TangDirector of Guest Experience
Fernando
Studio 70 Island View
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 26, 2025
As a returning guest, we decided to come here for the first time with our baby. The whole team made our stay, especially when it came to our baby. We would like to thank the entire Upper House team. We will definitely be re-returning for sure.
Response from Property: Dear Fernando,Thank you very much for your continuous support to our house.It is so lovely having you back especially with baby this time.We are glad to know you have a wonderful time with family and hope to welcome you all again soon.Best regards,Edward TangDirector of Guest Experience
Anonymous User
Studio 70 Island View
Stayed in Dec 2024
Couple
1 review
9.0/10
Great
Posted on Jan 5, 2025
Nice ambience, clean room, modern design. A very comfortable stay.
Response from Property: Thank you very much for sharing your wonderful feedback.We appreciate your kind words and look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Island View
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on May 1, 2025
A really nice stay. The staffs are really helpful and Mr K Ma, the associate director’s arrangements had made our anniversary even more memorable
Response from Property: Thank you very much for your wonderful feedback especially highlighting our team member.We are glad to know you have a great time in our house and hope to see you again soon.Best regards,Edward TangDirector of Guest Experience
Yumiaotongxing
Studio 80 Island View
Stayed in Aug 2024
Couple
16 review
10/10
Outstanding
Posted on Sep 23, 2024
I wanted to extend my heartfelt gratitude to Leo, K and reservation team for their incredible support during our stay. This day is truly significant for my fiancé and me as we are preparing to register our marriage at Red Cotton Tree Road.
Despite the whirlwind of organizing photographers, videographers, floral arrangements, and managing guest visits, the Upper House team’s exceptional hospitality made all the difference. We truly couldn’t have done it without their unwavering support.
We thoroughly enjoyed our time at the Upper House, and it will always hold a special place in our hearts. Thank you once again for everything!
6/8
Response from Property: Thank you very much for choosing to stay with us for your wedding.We are thrilled to know you and your fiancee have such a wonderful time in our house and appreciate very much for your compliments especially to our team members mentioned.We wish you all the best to your marriage and look forward to welcoming you back again in the near future.Best regards,Edward TangDirector of Guest Experience
FaT Guys
Studio 70 Harbor View
Stayed in Feb 2025
Couple
10 review
10/10
Outstanding
Posted on Mar 19, 2025
Excellent experience from the Upper house. Good location and the staff are absolutely amazing. Overall it’s a 5 out of 5. The general design of the hotel is great that gave me a good vibe. Defo will come stay again in the future!
Response from Property: Thank you so much for your wonderful feedback.We are thrilled to know you have such an amazing time in our house.We appreciate all your kind words and very much look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Travel maker 13
Studio 70 Island View
Stayed in Jul 2024
Couple
28 review
9.5/10
Amazing
Posted on Sep 2, 2024
It’s probably one of the best hotel I’ve ever stayed. Very good location as it’s connected to the Admiralty station and also walking distance to Central area, Hong Kong Park, Peak tram etc.
Good for short trip and business people.
The whole experience was just as fantastic however if you ever stay there, better turn the wine fridge off during night time.
There was a fridge (wine fridge) in the room and it was making crazy noise for whole night and I couldn’t sleep a wink unfortunately 😞
I could have turned it off but too bad I didn’t 🥲🥲🥲
6/10
Response from Property: Thank you very much for your time in sharing your feedback with us.Please accept my sincere apology for the noise disturbance from our fridge.Nevertheless, we are thrilled to know you have enjoyed the overall stay in our house.We look forward to welcoming you back again in the near future.Best regards,Edward TangDirector of Guest Experience
Anthony’s Adventures
Studio 70 Island View
Stayed in Aug 2024
Business traveler
15 review
10/10
Outstanding
Posted on Sep 12, 2024
Location: 10 out of 10:
Walk score: 11 out of 10:
**walking distance from Admiralty 5 min.
**Cafe Dahlia inside hotel 1 min.
**Starbucks 2 min: inside Pacific Place
**Pour over: Little Cove Espresso & Cafe: 1 min: inside Pacific Place.
Response from Property: Dear Anthony,Thank you for your wonderful feedback.We are thriled to know you enjoyed your time in our house.Look forward to welcoming you back in the future.Best regards,Edward TangDirector of Guest Experience
Diana
Studio 70 Island View
Stayed in May 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jul 26, 2025
Good location with good view. Very comfortable and welcome stay
Response from Property: Dear Diana,Thank you very much for staying with us.We are glad to know you have a wonderful stay in our house.Hope to welcome you back in the near future.Best regards,Edward TangDirector of Guest Experience
Anonymous User
Studio 70 Island View
Stayed in Jan 2025
Other
1 review
10/10
Outstanding
Posted on Mar 8, 2025
Favorite hotel in Hong Kong. Huge bathrooms, impeccably clean and amazing service. Thanks Upper House team!
Response from Property: Thank you very much for all your kind words.Glad to know you have enjoyed your recent stay with us and look forward to welcoming you back again soon.Best regards,Edward TangDirector of Guest Experience
Dingding
Studio 80 Island View
Stayed in Dec 2024
Couple
25 review
10/10
Outstanding
Posted on Jan 25, 2025
Best location best view. The room is spacious and it’s amazing to dip in the bathtub while enjoying the city view.
Response from Property: Thank you very much for your wonderful feedback.We are glad to know you have enjoyed the stay with us and got to relax in our bathtub with a nice view.Hope to welcome you back in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Island View
Stayed in Dec 2024
Couple
12 review
10/10
Outstanding
Posted on Jan 17, 2025
A memorable experience as always, the staff are nice and helpful. The room is excellent and clean. Hotel location is great as close to MTR. We enjoyed our stay and look forward to returning soon.
Response from Property: Thank you very much for sharing your wonderful feedback.We appreciate all your kind words and continous support to our house.Look forward to welcoming back again soon.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Harbor View
Stayed in Jun 2024
Business traveler
8 review
8.0/10
Very Good
Posted on Jul 10, 2024
The Upper House is a stunning luxury hotel located in the heart of Hong Kong. The spacious suites are impeccably appointed, with high ceilings, large windows, and every modern amenity. The attentive staff provide discreet and personalized service. Guests can enjoy the tranquil outdoor terrace, state-of-the-art gym, and exquisite dining options. From the elegant lobby to the serene guestrooms, every detail at The Upper House exudes sophistication and style. It's an oasis of calm in the bustling city, perfect for both business and leisure travelers seeking the ultimate luxury experience.
Response from Property: Thank you very much for your wonderful feedback.We are thrilled to know you have such a great time in our house and appreciate all your kind words to our facilities and team.Look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Island View
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Mar 3, 2025
Everying was great with the Upper House, staff was very friendly and helpful, location is nice, room service was delicious, althought the room is not as modern as others, it makes me feel at home. My girlfriend left her jacket at the room when we checked out, and the hotel kept the jacket for 2 months, that is the kind of service that I appreciate.
Response from Property: Thank you very much for your wonderful feedback which is very encouraging to us.We are thrilled to know you and your girlfriend have enjoyed your recent stay.We hope to welcome you both back to our house again soon.Best regards,Edward TangDirector of Guest Experience