InterContinental Grand Stanford Hong Kong Reviews

Response from Property: 感謝您選擇了我們的酒店並抽出寶貴時間為我們進行評價。您對酒店整體素質的稱讚是我們的最高獎賞。感謝您對海景嘉福洲際酒店的支持與信賴，很高興我們成為您下次香港旅程的選擇。歡迎閣下再次光臨，我們將為您提供更優質的服務。

Response from Property: 感謝您的入住並留下寶貴意見。我們的團隊將不斷完善細節，致力於為您提供最優質貼心的服務。很高興得知您對是次到訪時酒店的整體素質感到滿意。感謝您對海景嘉福洲際酒店的支持，很高興我們成為您下次香港之旅的選擇。歡迎您下次訪港時再度光臨！

Response from Property: Thank you for taking the time to provide your feedback about your recent stay with us. I genuinely apologize for the bad experience you encountered during your visit.Your satisfaction is very important to us, and I am sorry to hear that we did not meet our usual standards.We appreciate your feedback, as it helps us enhance our services and facilities. We hope you will consider staying with us again, allowing us the opportunity to provide you with a much-improved experience.Thank you once again for your valuable comments.

Response from Property: Thank you for taking the time to share your experience with me. We're sorry to hear our team provided a poor and uncomfortable experience.Delivering exceptional service is a top priority, and we will address this issue with the team to ensure it does not happen again. We value your business and hope you'll give us another chance to provide you with a better stay.

Response from Property: Thank you for sharing your experience with us. I sincerely apologize for the inconvenience and disappointment you encountered during your stay. Your feedback regarding the inconvenient hotel location and discrepancy in the view of guest room are concerning and will be addressed with the team.We strive to create a positive experience for all our guests, and I regret that we fell short in your case. Your comments will help us improve our service.Thank you for your feedback, and I hope you might reconsider staying with us in the future.

Response from Property: Thank you for taking the time to share your thoughts about your recent stay with us. We sincerely value your feedback as it assists us improve our accommodation experience.I am truly sorry to hear that your experience did not meet your expectations. Your observations about the dated interior have been noted. We are continuously working on enhancing our guest experience, and your insights are invaluable in that process.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.