No.1 North Point Estate Lane, North Point, Eastern District, Hong Kong, ChinaView Hotel Details
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Hyatt Centric Victoria Harbour Hong Kong Guest Reviews
4.5/5
Great
4173 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(4173)
Positive reviews(3987)
Reviews with photos/video(1356)
Nice sea view(689)
Easy to get around(584)
Close to metro(358)
Great swimming pool(219)
Delicious breakfast(218)
Convenient for shopping(154)
Has an infinity pool(71)
Delicious buffet(42)
Negative reviews(186)
ahhy
2 Twin Beds
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 5, 2025
It’s a hotel with impressive architecture and interior design, set within an ancient town. Surrounded by many specialty shops and eateries, it’s a must-visit in shenzhen! Staff are all very kind and polite, assisting us with our suitcases and recommendations, thank you~
Response from Property: Dear Guest, Thank you for taking the time to share your wonderful feedback with us!Your kind words about our staff are truly appreciated. We hope to have the pleasure of welcoming you back to Hyatt Centric Victoria Houbour Hong Kong for another enjoyable experience!
Burak 布拉克
Family Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 1, 2025
We had the family room and we was very satisfied during our stay. Very clean and the staff was always helpful. Rich breakfast and as well good dining options. We had a great stay there and we would come again.
Response from Property: Dear Burak, hank you for your feedback! We are delighted to hear that you had a satisfying stay in our family room. It is wonderful to know that you found the room very clean, the staff helpful, enjoyed the rich breakfast, and had good dining options. We are thrilled that you had a great experience with us and would choose to stay with us again. We look forward to welcoming you back on your next visit!
Win Win S
1 King Bed, High Floor
Stayed in Dec 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Always love to stay at North Point for its great location. Great harbor view from room.
Response from Property: Dear Win Win S, thank you so much for choosing North Point as your preferred hotel destination and for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed the great location and stunning harbor view from your room. We're committed to providing excellent service and amenities for all our guests, and it's feedback like yours that motivates us to do even better. We can't wait to have you back with us soon!
dumplinghoarder
1 King Bed Harbour View Deluxe
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Our experience at Hyatt Centric is unforgettable! My partner and I celebrated our anniversary in HK and we booked this place for our last night in the city. During our stay, we ended up wishing that we booked more nights! The staff were incredibly kind and accommodating and the location was super convenient since the shops, MTR, and bus stops were just a walk away. We opted for in-room dining since we were too tired to go out for dinner and I must say, the food was great! It was a bit pricey but I understand it's not just the food we're paying for, but the experience as well. The view from our room was great and the complimentary cake warmed our hearts. We hope to come back again someday. Thank you, Hyatt Centric!
Response from Property: Dear dumplinghoarder, Thank you for choosing us to celebrate your anniversary at Hyatt Centric Victoria Harbour and also sharing your experience with us. We are thrilled to hear that you and your partner had a great memorable moments in your stay. We are delighted to hear that you found our hotel amazing with comfortable rooms, a great location, and friendly staff. It's wonderful to know that you enjoyed the in room dining, and the exceptional service provided by our club lounge staff. Your loyalty and positive feedback mean a lot to us. We are glad to have met your expectations during your special day and also thanks for sharing the beautiful photos with us. We look forward to welcoming you back for another memorable stay!
Anonymous User
1 King Bed With Victoria Harbour Lounge Access
Stayed in Oct 2024
Couples
65 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Good location, excellent service staff, modern rooms. Club lounge was a bit small, only evening canapés were good.
Response from Property: Dear User,Thank you for sharing your experience with us. We are delighted to hear that you found our location convenient, our service staff excellent, and our rooms modern and comfortable.Your feedback regarding the size of our club lounge and the quality of the evening canapés is greatly appreciated. We take all guest comments seriously as we continuously strive to enhance our offerings and guest experience.We apologize that the club lounge did not meet your expectations in terms of size. We will review this aspect to see how we can improve and make necessary adjustments to ensure a more spacious and comfortable environment for our guests.We are pleased to hear that you enjoyed the evening canapés and will ensure to maintain the high quality of our offerings to meet and exceed your expectations.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to provide an even more enjoyable experience during your next stay.
Syeexxi
2 Twin Beds
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 4, 2024
First try this hotel in Hong Kong. The location is good. And they got us few voucher. 好有香港特色呀😍
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your stay experience! We are glad to know that you are satisfied with the hotel's location and that you like the coupons and Hong Kong-style services we provide. It is our pleasure to bring you a pleasant experience. We look forward to your visit again in the near future and welcome you to experience more of the charm of Hong Kong! 😍Wish you a happy life
Guest User
2 Twin Beds, High Floor
Stayed in Oct 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 24, 2024
The hotel was very new and clean. The staff was very friendly.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us! We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness of our hotel as well as the friendliness of our staff.Your kind words inspire us to continue providing exceptional service to all our guests. We look forward to welcoming you back in the near future for another wonderful experience!
Anonymous User
2 Twin Beds
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Infinity pool very awesome with the night view. Room was nice and comfy but the pillow needs improvement. Breakfast needs improvement on the Chinese style part as they did not taste good. Western wise was delicious especially the selection of smoothie and yogurt part. Pastries were just ok. Very convenient location for food and accessibility to mrt.
Response from Property: Dear User,Thank you for sharing your experience with us! We are thrilled to hear that you enjoyed the awesome infinity pool and the stunning night view it offers. Your feedback regarding the pillows in the room has been noted for improvement. We appreciate your comments on the breakfast selection, particularly the Chinese style dishes, and we will work on enhancing this aspect. It's great to know that you found the Western options delicious, especially the smoothies and yogurt. We will also take into consideration your feedback on the pastries. We are pleased that you found our location convenient for food options and accessibility to the MRT. Your feedback is valuable to us, and we look forward to welcoming you back for an even better experience in the future!
Alexey E
1 King Bed, High Floor
Stayed in Aug 2024
Couples
9 review
4.7/5
Amazing
Posted on Oct 13, 2024
Very nice hotel with excellent service. We liked our room very much. Breakfast was very good and tasty. It consisted of great choice of meals. Also, the restaurant was with a huge amount desks.
Swimming pool on 23rd flor has great view on Hong Kong.
6/7
Response from Property: Dear Guest, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and that the room, breakfast, and service met your expectations. It’s wonderful to know that you appreciated the variety of meals and the spacious restaurant setup. We’re also thrilled that you loved the stunning views from our 23rd-floor swimming pool. Your positive feedback motivates us to continue providing excellent experiences for our guests. We look forward to welcoming you back on your next visit to Hong Kong!
Jann Tan
2 Twin Beds
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 23, 2024
clean. hotel has great view and a nice swimming pool.
gym is beside the swimming pool
Response from Property: Dear Guest, Thank you for your kind feedback! We’re delighted to hear that you enjoyed the cleanliness of our hotel, the great views, and the facilities such as our swimming pool and gym. It’s wonderful to know that these features added to your overall experience.We hope to have the pleasure of welcoming you back soon for another relaxing and enjoyable stay!
Guest User
1 King Bed
Stayed in Jul 2024
Family
20 review
4.7/5
Amazing
Posted on Oct 2, 2024
Great place for your Hong Kong visit. Don’t miss to book a table at Cruise restaurant, spectacular harbor views, food and service quality. Would definitely stay in this hotel again, one improvement item though: the smoke detectors in the room are lousy , flashing like a disco light all night, please change them asap, then we will be happy to stay at your beautiful hotel again…
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed you dining experience at Cruise restaurant. We sincerely apologize for the inconvenience caused by the smoke detectors in your room. Our engineers are conducting regular check the smoke detectors in the guest rooms. Your feedback is very important to us, and we will address this issue promptly to ensure a comfortable environment for all our guests. Our goal is to provide a pleasant experience, and your suggestions help us improve. We look forward to welcoming you back soon.
Sheenah
2 Twin Beds Harbour View
Stayed in Jul 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Carlota was a gem from check it was seamless and she make sure my request was guaranteed. Nice swimming pool over looking the north harbour and the gym is super clean. It was an absolutely relaxing stay.
6/11
Response from Property: Dear Sheenah,We are thrilled to hear about your positive experience! Carlota truly shines in ensuring a seamless check-in process and fulfilling your requests. It's wonderful to know that you enjoyed our swimming pool with its view of the North Harbour and found the gym to be exceptionally clean. We are delighted that your stay was relaxing and enjoyable. Thank you for sharing your feedback, and we hope to welcome you back for another memorable stay soon!
Blockchain Researcher
1 King Bed
Stayed in Sep 2024
Couples
28 review
4.7/5
Amazing
Posted on Oct 9, 2024
Awesome hotel by the sea with great infinity swimming pool and service!
Response from Property: Dear Blockchain Researcher : Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our beautiful location by the sea and took advantage of our stunning infinity swimming pool. It's great to know that our service met your expectations as well. We look forward to welcoming you back for another amazing stay!
Hsuheng LEE
2 Twin Beds Harbour View Deluxe
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 25, 2024
This hotel is exceptionally well-located. We stayed in a corner room with a sea view, and although the room was not particularly spacious, the design was both clever and efficient, making the most of the available space. The bathroom’s bathtub was a highlight, offering an unparalleled experience of soaking while taking in the stunning views of Kowloon’s skyline and the expansive sea. The hotel is situated in North Point, and the journey from the airport was entirely on the motorway, with the hotel conveniently located just off the exit. Despite being in a crowded area, the hotel retains an open sea view, adding to its charm. The staff were warm and welcoming, making our stay even more pleasant. However, there are a few shortcomings: firstly, the hotel is adjacent to an elevated road, and the windows do not provide adequate soundproofing, resulting in significant noise at night that could affect sleep quality; secondly, the bed is rather soft, and even the slightest movement causes noticeable shaking; thirdly, the air conditioning unit is somewhat noisy when running; and lastly, the lighting design is not very practical, as the bedside lamp cannot be controlled independently—when the room lights are on, they all come on at once. If these issues could be addressed, this hotel would be nearly perfect.
Response from Property: Dear Guest, Thank you for taking the time to share such a detailed review of your stay with us. We’re delighted to hear that you enjoyed our convenient location and the breathtaking views from your corner room. It’s wonderful to know that the clever design and the bathtub with a view of Kowloon’s skyline added to the uniqueness of your experience.We’re also pleased that our team’s warm and welcoming service contributed positively to your stay. Creating a pleasant and memorable experience for our guests is always our top priority.However, we sincerely apologize for the issues you encountered during your stay. We appreciate your feedback regarding the noise from the elevated road, the softness of the bed, the air conditioning noise, and the lighting design. Your comments are incredibly valuable, and we will be reviewing these aspects with our team to explore possible improvements.We hope to have the opportunity to welcome you back in the future, and we’ll strive to make your next stay even more comfortable and enjoyable. Thank you once again for your constructive feedback, and we look forward to serving you again.
kee mun wan
2 Twin Beds
Stayed in Jul 2024
Travel with friends
54 review
4.2/5
Very Good
Posted on Aug 16, 2024
Good location hotel , walking distance to north point mrt station, excellent staff service , clean and tidy hotel
Response from Property: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location, excellent staff service, and clean facilities. We look forward to welcoming you back soon!