Hyatt Centric Victoria Harbour Hong Kong Reviews

Response from Property: Dear Guest, thank you so much for sharing your thoughtful and honest review of your recent stay with us at Hyatt Centric Victoria Harbour Hong Kong!We’re absolutely delighted to hear that your visit brought you such joyful and memorable experiences — from the relaxing pool, sauna, and hammam, to the delicious breakfast and the picturesque view at our rooftop bar. We're also happy to know our wait staff made you feel welcome and helped brighten your evening that truly embodies the spirit of our hospitality. Regarding your interaction with the hostess at the bar, we sincerely apologize if her questions felt unusual or made you feel uncomfortable. Please rest assured that we will review this with our team to ensure our service remains consistently warm, inclusive, and respectful for all guests whether staying in-house or visiting. We truly appreciate your kind words and your understanding. We hope to welcome you back again soon for another amazing stay!

Response from Property: Dear Travel-Luke : Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed your stay at Hyatt Central, especially the rooftop bar, gym, and our team’s service. We look forward to welcoming you back soon!

Response from Property: 尊敬的客人，非常感謝您選擇入住 香港維港凱悦尚萃酒店，並詳細分享您的入住體驗。很高興得知您覺得房間雖然不大但依然舒適，並喜歡我們客房所呈現的 半海港景觀。同時，感謝您對我們 健身房與更衣室設施的肯定！對於您提到的 泳池使用時段較為擁擠和嘈雜的問題，我們深表歉意。我們會持續關注高峯時段的使用情況，並尋求改善賓客體驗的方式，提升整體舒適度。酒店樓下直通 港鐵站與大型商場，周邊也有不少地道小吃，是我們非常自豪的地理優勢之一。很高興這些也為您帶來了便利！感謝您的寶貴意見與支持，期待不久的將來能再次為您服務，並帶來更理想的住宿體驗！

Response from Property: 尊敬的客人，非常感謝您選擇入住香港維港凱悦尚萃酒店，並抽出時間分享您的入住體驗！我們非常高興得知您和同行的家人/朋友對這次的住宿感到滿意、海景視野、設施環境給予了認可。雖然房間空間略小，但能為您提供便利與舒適，我們感到十分欣慰。感謝您願意推薦給朋友，更感激您表達了“下次還會選擇我們”的心意——這是對我們最大的鼓勵與肯定！我們將繼續努力，為每一位賓客帶來更貼心、更愉快的入住體驗。期待不久的將來，能再次歡迎您的到訪！

Response from Property: Dear Gan, Thank you for sharing your wonderful experience! We're delighted to hear you enjoyed our hotel's prime location, convenient access to shopping and the harbor, and the peaceful entrance. It's great to know our amenities and surroundings made your stay comfortable and enjoyable. We look forward to welcoming you back soon!

Response from Property: Dear Christopher,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the view and that our front desk and housekeeping teams made such a positive impression.It’s always our goal to provide friendly and helpful service, and we’re so glad you loved your stay with us. We hope to welcome you back again soon for another great experience!

Response from Property: 尊敬的客人，非常感謝您選擇入住香港維港凱悦尚萃酒店，並抽空與我們分享這段温馨的旅程！我們很高興得知您對酒店的服務感到滿意。下雨天為您遞上一把雨傘、在入住和離店時準備一點小心意——這些都是我們希望為賓客帶來周到與温暖的方式。您能感受到並給予肯定，是我們最開心的事！期待不久的將來，能再次為您和家人朋友提供貼心的入住體驗。

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback!We’re thrilled to hear that you had such a memorable stay with us. It’s especially rewarding to know that our reception team and all of our staff contributed to making your experience exceptional — your kind words mean a great deal to us.We're also delighted that you enjoyed the pool and absolutely loved our breakfast pastries — especially the cookies and croissants! Our culinary team will be overjoyed to hear that their creations left such a lasting impression.We truly wish we could send you home with a box of your favorites, but we hope this means we’ll have the pleasure of welcoming you back again soon for another delicious start to your day!

Response from Property: Dear guest, Thank you very much for choosing to stay at Hyatt Centric Victoria Harbour Hong Kong and giving us such a positive review on the Ctrip platform. We are very pleased to learn that you are satisfied with the hotel's location, room environment and facility maintenance. We are also glad that you like our sauna, gym, rooftop swimming pool, bar and restaurant. We have always been working hard to provide you with a comfortable, relaxing and open environment to make your journey more pleasant. Your encouragement is our driving force to keep moving forward. We look forward to bringing you a better stay experience again in the near future. I wish you a happy life and a smooth journey!

Response from Property: 尊敬的客人，非常感謝您選擇入住香港維港凱悦尚萃酒店，並抽出時間留下寶貴意見。“這是我住過的最好的酒店” 這不僅是一句評價，更是對我們全體同仁莫大的鼓勵與認可，衷心感謝您的厚愛與支持！感謝您願意將我們推薦給身邊的朋友，也感謝您把這段美好旅程交給了我們。我們會繼續秉持用心服務的理念，讓每一位賓客都能擁有賓至如歸的體驗。期待不久的將來，能再次歡迎您的到訪！

Response from Property: 尊敬的客人，您好！衷心感謝您選擇入住 香港維港凱悦尚萃酒店，並在攜程上分享您的入住體驗。我們非常高興得知您對酒店的整潔環境、迷人維多利亞港景色以及員工的友好熱情服務感到滿意。您的肯定是我們不斷提升服務質量的最大動力。感謝您給予我們的“強烈推薦”，我們將一如既往，致力為每一位賓客帶來舒適愉快的入住體驗。期待在不久的將來，能再次歡迎您的光臨！

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住香港維港凱悦尚萃酒店，並在攜程上給予我們如此高的評價。我們非常高興得知您對酒店的早餐品質、地理位置以及交通便利性感到滿意。酒店臨近地鐵站、購物中心及多樣化的便利設施，並可輕鬆搭乘 A11 機場巴士，確實為賓客的出行提供了極大的便利。更感謝您對我們酒店稱為“凱悦集團旗下最好的酒店之一”的高度認可，這對我們全體員工來説是莫大的鼓勵。我們將繼續秉承凱悦服務宗旨，為每一位賓客提供愉快而難忘的入住體驗。期待在不久的將來再次歡迎您的光臨！

Response from Property: Dear Ms. TsangThank you so much for your kind words! We're thrilled to hear that you enjoyed our infinity pool and that our breakfast left a great impression. It's also wonderful to know that our service and staff made your stay more pleasant.Your feedback truly means a lot to us, and we look forward to welcoming you back for another memorable stay!

Response from Property: Dear guest, thank you very much for choosing to stay at Hyatt Centric Victoria Harbour Hong Kong and sharing such a sincere and detailed review on Ctrip. We are very happy to know that you are satisfied with your stay, especially thank you for your high evaluation of our convenient location, thoughtful service and the amazing view of the sea view room. We are particularly pleased to know that when you arrived late at night, the front desk colleagues were still able to provide you with warm and empathetic assistance to help you complete the check-in procedures smoothly. We will convey your affirmation to the relevant colleagues, and your appreciation is the greatest motivation for our team to continue to pursue excellent service. At the same time, thank you very much for your willingness to recommend our hotel to Cherie, which is a great honor for us. We also look forward to bringing you a pleasant stay experience again in the future. Sincerely look forward to seeing you again!