Shama Hub Metro South Hong Kong

Shama Hub Metro South Hong Kong Reviews

Shama Hub Metro South Hong Kong

Metro South Tower 2, 43 Wong Chuk Hang Road, Wong Chuk Hang, Southern District, Hong Kong, ChinaView Hotel Details
Shama Hub Metro South Hong Kong
Shama Hub Metro South Hong KongShama Hub Metro South Hong KongShama Hub Metro South Hong Kong
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Shama Hub Metro South Hong Kong Guest Reviews

4.2/5
Very Good
69 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.5
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All reviews(69)
Positive reviews(66)
Reviews with photos/video(23)
Awesome stay(16)
Awesome rooms(15)
Easy to get around(14)
Awesome amenities(11)
Friendly owner(10)
Convenient location(7)
Classy environment(6)
Close to metro(6)
Negative reviews(3)
Anonymous User
Studio City View Double
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Great and cozy hotel. With microwave oven, iron board and storage box in the room. Perfect !
Response from Property: Dear valuable guest, Thank you for taking the time to share with us your experience at Shama Hub Metro South Hong Kong and your positive rating.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
Guest User
Studio Deluxe City View Double
Stayed in May 2024
Solo travelers
20 review
4.5/5
Great
Posted on Jun 21, 2024
Second stay for this hotel this year. Tip: If you prefer a quieter stay, do avoid the rooms with City View. A guest keeper entered my room without much warning 15 minutes after I checked in and entered my room, not sure why this happened. Overall still a decent 1-night stay given the price point.
Response from Property: Dear valuable guest,Thank you for staying at Shama Hub Metro South Hong Kong and your positive rating.With regard to your concern that our housekeeper entered your room without further notice. We will work closely with their teams to review their service, and make sure we offer the best customer experience to every guest and visitor. Thank you for your valuable comment.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
Shenlan
Studio Mountain View Twin
Stayed in Sep 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Oct 9, 2024
All good only thing to improve is the staff they are great but just a bit more passionate and efficient , sometimes they are reluctant and missed out the key point .
Response from Property: Dear Shenlan,Thank you for staying at Shama Hub Metro South Hong Kong and for taking the time to share your experience with us. With regards to your comment on our staff, we will communicate this to the relevant department and discuss improvement and training plans for our staff. Thank you for your valuable comment. We hope that we will have the opportunity to welcoming you back to Shama Hub Metro South. Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
Jungkook
Studio Deluxe Mountain View Queen
Stayed in Nov 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Dec 18, 2024
for my business trip. good staff, good location, good service
Response from Property: Dear Jungkook, Thank you very much for staying at Shama Hub Metro South Hong Kong and your positive rating.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
wai yeung wan
Studio Deluxe City View Queen
Stayed in Oct 2024
Family
6 review
3.7/5
Posted on Dec 23, 2024
Room is big and clean. But little close to others.
Response from Property: Dear wai yeung wan, Thank you very much for staying at Shama Hub Metro South Hong Kong.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
Anonymous User
Studio Mountain View Double
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Friendly staff and good efficiency
Response from Property: Dear valuable guest, Thank you very much for staying at Shama Hub Metro South Hong Kong and your positive rating.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
Ho Ching
Studio Deluxe City View Queen
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 9, 2024
Very spacious room! Clean and great service. Recommended!
Response from Property: Dear Ho Ching,Thank you for staying at Shama Hub Metro South Hong Kong and your positive rating.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
Angelangle
Studio City View Double
Stayed in Aug 2024
Couples
5 review
3.7/5
Posted on Sep 3, 2024
Clean room and cosy setting but poor network
Response from Property: Dear Angelangle,Thank you for staying at Shama Hub Metro South Hong Kong. With regards to your comment on the poor network, we will communicate this to the relevant department and discuss improvement. Thank you for your valuable comment. We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
Guest User
Studio City View Double
Stayed in Jul 2024
Couples
28 review
4.7/5
Amazing
Posted on Aug 26, 2024
Very new where comfortable
Response from Property: Dear valuable guest,Thank you for staying at Shama Hub Metro South Hong Kong and your positive rating.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
sk_23
Studio Mountain View Double
Stayed in Jan 2025
Solo travelers
47 review
4.0/5
Very Good
Posted on Feb 10, 2025
Location: Near the subway and shopping malls, near Ocean Park Check in: Fast, deposit $500, upgraded to deluxe room, but close to the elevator. Elevator: Large enough, but dark Corridor: No odor, the entire hotel is non-smoking 😚 Mini bar: Tea bags and coffee, simple tableware, great refrigerator, microwave. But the microwave light was always on and I couldn’t turn it off, which was very bright at night. . . In addition, there is no water. If you want drinking water, you have to go to the common kitchen or the hotel lobby to find a water dispenser (there is no water dispenser on each floor) Bathroom: OK, clean, no odor, towels without stains. The water drains quickly, the water power is strong, and the water temperature is stable. The air pumping is first-rate. Bed: Comfortable Common kitchen: 3rd floor, you need to take a photo to enter The room is well soundproofed, but I could feel vibrations from time to time (probably because of construction work nearby)
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6/20
Response from Property: Dear sk_23: Thank you for staying at our Shama Hotel Hong Kong Island South and giving us a positive evaluation. We are deeply honored. We look forward to welcoming you back to stay at Shama Residences Hong Kong Island South! Sincerely, Ms. Shi Yanhong, Operations Director of Shama
Anonymous User
Studio Deluxe Mountain View Queen
Stayed in Dec 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Exceeded expectations! Very new! Very clean! The room is very large! There is a washer-dryer, microwave, and the public work area on the 3rd floor has a coffee machine, rice cooker, bread machine, induction cooker, etc. The bed is also very comfortable! Although the location is a bit remote, it is only 2 subway stops away from Admiralty~ I will stay here again next time~
Original TextTranslated by Google
Response from Property: Dear valuable guest, Thank you for taking the time to share with us your experience at Shama Hub Metro South Hong Kong and your positive rating.We look forward to welcoming you back in the near future!Warmest regards,Kirsty ShihDirector, OperationsShama Hub Metro South Hong Kong
小本旅遊
Studio Mountain View Double
Stayed in Sep 2024
Couples
16 review
4.0/5
Very Good
Posted on Oct 24, 2024
What I like most about the hotel is that it is very clean and comfortable. It is close to the subway station and a large shopping mall. It is conveniently located. It has a shared space, a public kitchen, a small fitness room and a free laundry room. The only drawback is that the front desk staff speaks too fast and in a high tone. Guests Difficult to hear clearly, not careful enough
Original TextTranslated by Google
Response from Property: Dear Xiaoben Travel: Thank you for staying at our Shama Center Hong Kong Island South hotel and giving us a positive review. We are deeply honored. We noticed that you raised concerns about staff service in your comments. We will reflect and discuss improvement plans with the relevant departments and regularly follow up on the team's performance to ensure that guests have a pleasant stay experience at Shama Center Hong Kong Island South. We look forward to welcoming you to Shama Center Hong Kong Island South again! Sincerely, Shama Operations Director Shi Yanhong
Zhang Ke
Studio Mountain View Twin
Stayed in Sep 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Oct 12, 2024
Newly opened hotel, large area, new facilities, clean and hygienic, convenient transportation, high cost performance
Original TextTranslated by Google
Response from Property: Dear Zhang Ke: Thank you for staying at our Shama Hotel Hong Kong Island South and giving us a positive evaluation. We are deeply honored. We look forward to welcoming you back to Shama Residences Hong Kong Island South! Sincerely, Ms. Shi Yanhong, Operations Director of Shama
Xihuanlvxingdexiaoyaojing
Studio City View Double
Stayed in Aug 2024
Family
18 review
5.0/5
Outstanding
Posted on Oct 6, 2024
This hotel is just outside the Wong Chuk Hang MTR station. You can walk directly to the pedestrian bridge. It is very convenient. The second floor is the hotel lobby. The next stop is Ocean Park Station. It is very friendly for families who plan to visit Ocean Park the next day. The hotel has complete facilities, the environment is very clean and comfortable, and it is very new. For Hong Kong, the area is large, which I think is good! The service is very thoughtful and the attitude is very good 👍 There is also a simple full-course restaurant on the other side of the lobby I will choose this place next time. It is worth it~
Original TextTranslated by Google
Response from Property: Dear Xihuanlvxingdexiaoyaojing: Thank you for staying at Shama Center Hong Kong Island South and giving us a positive review. We are deeply honored. We look forward to welcoming you to Shama Center Hong Kong Island South again! Sincerely, Shama Operations Director Shi Yanhong
Olga_Shelest
Studio City View Double
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Amazing place! Already entering the reception, you can smell the fresh recent renovation, the aroma of the diffuser. Our room 2007 was on the 20th floor and exceeded all expectations. The room has everything you need and even more - a comfortable bed with an automatic lifting mechanism, a sofa, a TV, air conditioning, a mini-kitchen (with dishes and cutlery, a kettle, a jug for water), a dining area with 4 chairs, a shoe rack, lots of storage space, an ironing board with an iron, electric blinds, USB sockets. Very thoughtful lighting. Every day cleaning is provided, a couple of times towels were changed. On the third floor - a free laundry with a dryer, a gym, a shared kitchen for cooking, a coffee maker, a place for eating. On the first floor - a cafe where you can have breakfast / lunch / dinner. For guests a 20% discount. Great location - 2 minutes by bridge to the metro, also a lot of bus stops nearby; there is a shopping center. Minus - when booking we were not warned that the deposit would be about 500 HKD per day, for 4 days it seems too high (2000 HKD), which was almost comparable to the cost of our reservation. We did not have this amount in cash, we paid with a UP credit card, at the time of publication of the review the bank has not yet returned the funds.
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6/13