Hotel Ease · Tsuen Wan

Hotel Ease · Tsuen Wan Reviews

Hotel Ease · Tsuen Wan

No.15-19 Chun Pin Street, Kwai Tsing District, Hong Kong, ChinaSee Hotel Details
Hotel Ease · Tsuen Wan
Hotel Ease · Tsuen WanHotel Ease · Tsuen WanHotel Ease · Tsuen Wan
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1 night

Guest Reviews

8.0/10
Very Good
1797 review
Verified reviews
Location7.6
Amenities7.9
Service8.2
Cleanliness8.3
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All reviews(1797)
Positive reviews(1657)
Reviews with photos/video(427)
Large rooms(194)
Offers pick-up/drop-offs(114)
Average sound insulation(54)
Friendly front desk staff(32)
Has rooms for families(25)
Stayed multiple times(14)
Tasty restaurant(9)
Negative reviews(140)
CHUN YEONG
Standard Ease
Stayed in Jun 2025
Business traveler
16 review
7.5/10
Posted on Jul 16, 2025
The good things: Large size, quiet, strong WiFi, shuttle bus connecting metro station, excellent reception and housekeeping services Things to improve: More lights (brighter, now too dark) in the lobby, corridor, better ventilation in the toilet in the room. Overall comment: Not conveniently located but well connected with shuttle bus. The room design is modern, and the size is large by Hong Kong standards. The price is reasonable.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Anonymous User
Standard Ease
Stayed in May 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Jul 3, 2025
I booked 2 room. It’s very nice. My friend and i really were enjoyed staying here.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
CONIA KWAN
Standard Ease
Stayed in Jun 2025
Business traveler
10 review
7.5/10
Posted on Jul 25, 2025
location is not good enough and it is good to have shuttle to fun from hotel to MTR station. Cleanliness and facilities are acceptable.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Anonymous User
Family Ease
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 7, 2025
nice hotel, clean & spacious room, very recommended!!!
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Easton0807
Standard Ease
Stayed in Jan 2025
Couple
34 review
10/10
Outstanding
Posted on Mar 11, 2025
The room is really really really really good. We really love it so much!
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Cams V.
Family Ease
Stayed in Oct 2024
Traveling with friends
1 review
7.0/10
Posted on Nov 10, 2024
Nearest station is Kwai Hing which takes no more than 20 mins to walk, hotel is cozy and clean. Only cons would be no free drinking water provided and bidet in their cr.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
MING FAI
Standard Ease
Stayed in Apr 2025
Business traveler
26 review
8.0/10
Very Good
Posted on May 31, 2025
Good hygiene, with good and quick services provided from the front desk staff. Recommended.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Carol Libra
Superior Ease
Stayed in Sep 2024
Traveling with friends
1 review
3.0/10
Posted on Nov 13, 2024
Disappointing experience. Stayed for 5+2 nights and also paid for breakfast. Not only there were limited choice of food, we were served the same food every morning. So disrespectful to guests. The location was bad - in an industrial area and very far away from the MTR station. We needed to depend on the hotel’s shuttle bus which limited our freedom of time. The room layout was even worse. No wardrobe and just a few miserable hooks. We have no place to air our clothes as ours was a seven-night stay. The WC cubicle has no wash-basin. The one and only wash-basin was inside the room beside the bed - and shared by both the WC cubicle and bathroom. The counter top with this built-in wash-basin also double-up as a makeup area. Such inconvenience for friends sharing the room. Electric kettle was provided but there were no complimentary teabags or coffee. Provided only basic items - a pair of toothbrushes given - no shower caps for the ladies...etc. We would never return to this nightmare of a hotel again.
Response from Property: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Cinong
Standard Ease
Stayed in Mar 2025
Family
3 review
4.0/10
Posted on Apr 23, 2025
Need to enter from carpark to take the lift up to lobby, if you enter from main entrance, you will have to carry your luggage up the stairs.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Guest User
Family Ease
Stayed in Mar 2025
Family
1 review
5.5/10
Posted on Apr 15, 2025
The hotel is quite far from MTR but they have shuttle bus service between Hotel and MTR every 30 minutes.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
DC25
Standard Ease
Stayed in Mar 2025
Solo traveler
4 review
3.5/10
Posted on Apr 13, 2025
Cleanliness needs to be improved. Bad location. Though shuttle is provided but surrounded by factory buildings
Response from Property: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
MariaWH
Premier Quadruple Ease
Stayed in Feb 2025
Family
25 review
6.5/10
Posted on Apr 1, 2025
Not a bad hotel for the price, just used as a base, took the shuttle that goes to the station every half hour, on time each time! If only they didn’t have carpets, as it smells, other than that, not too bad.
Response from Property: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Jacq Raga
Family Ease
Stayed in Nov 2024
Family
2 review
9.0/10
Great
Posted on Jan 8, 2025
Very nice room Quite far from mtr
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Jimmy.Low070283
Deluxe Ease
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 21, 2025
I had a great stay at Hotel Ease Tsuen Wan. The room was clean, well-maintained, and had everything I needed for a comfortable visit. The staff were friendly and efficient, making check-in and check-out smooth. While the hotel is a bit away from central Hong Kong, the shuttle service and nearby transportation options made it easy to get around. I also appreciated the nearby local eateries and convenience stores. Overall, it was a good value for the price, and I’d be happy to stay here again on a future trip.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
JENIFER SALGADO
Family Ease
Stayed in Aug 2024
Family
1 review
8.0/10
Very Good
Posted on Sep 8, 2024
Hotel Ease Venue is great as it is in the middle of all tourist spots from Disneyland, Nhong Ping, Lantau, Mongkok, Kowloon with very accessible MTR stations with very good complimentary free shuttle bus to Kwai Hing Stations from Hotel Ease (vise versa) helps to reduce fare expenses i give 3👍🏻👍🏻👍🏻 Hotel price too surely a budget friendly and the staff from reception are accommodating to all our queries where the best way to go on our traget places to visit within Hongkong they can suggest you options on how to get there😊😊😊 That would be great if Bidet in toilet could be suggested to be installed.
6/8
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.