REGENT HONG KONG Reviews

Response from Property: Dear Dreamcome true star, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the exclusive experience in Victoria Harbour, and the iconic skyline enhanced your experience. We truly appreciate you appreciate were satisfied with the excellent location and dining experience at Harbourside and Lai Ching Heen. Your generous compliments are great motivation for us. We take great pride in their commitment to curating decadent moments for our guests. Thank you for your feedback on the direct lift to basement restaurants. We will continue to review and enhance our guest experience. We hope this has not affected your overall impression of Regent Hong Kong. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear Timmy M, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the exclusive experience in Victoria Harbour, and the iconic skyline enhanced your experience. And we are thrilled to hear that you were satisfied with the location, room functionality, and Chi Wing Lo's exquisite and tasteful craftsmanship in design. We truly appreciate your effort in sharing your splendid experiences, particularly the hospitalize service provided by our Regent Masters. Your generous compliments regarding the service very attentive and enthusiastic are great motivation for us. We take great pride in their commitment to curating decadent moments for our guests. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear Ecmy, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the exclusive experience in Victoria Harbour, and the iconic skyline enhanced your experience. Your generous compliments regarding the service are great motivation for us. We take great pride in their commitment to curating decadent moments for our guests. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear le_españo, Thank you for choosing Regent Hong Kong and for sharing your recent memorable experience with us. We are delighted to hear that you enjoyed the exclusive personal haven in Victoria Harbour, and the iconic skyline enhanced your Regent experience. Your generous compliments are great motivation for our team. We take great pride in their commitment to curating decadent moments for our guests. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear Ror, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. Your kind compliments regarding our amazing room are greatly appreciated. We strive to ensure every aspect of your stay is seamless and memorable. Your generous feedback about our great and friendly service serves as great motivation for our team, who take great pride in curating decadent moments for our guests. Once again, thank you for staying with us, and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear Praticko Genio, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the exclusive personal haven in Victoria Harbour, and the iconic skyline enhanced your Regent experience. Your generous compliments are great motivation for our team. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear 泳彤, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the facilities. Your generous compliments regarding the service very attentive and enthusiastic are great motivation for us. We take great pride in their commitment to curating decadent moments for our guests. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear AdrVicky, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the exclusive personal haven in Victoria Harbour, and the iconic skyline enhanced your Regent experience. We truly appreciate your effort in sharing your splendid experiences, particularly for the personalized experience and hospitalize service provided by our Regent Masters, especially Cindy and Adney. Your generous compliments are great motivation for us. We take great pride in their commitment to curating decadent moments for our guests. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear Alvin, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are thrilled to hear that you enjoyed your stay and appreciated the exceptional design by Chi Wing Lo. Your acknowledgment of the service rectification by our Regent Masters means a lot to us, and we sincerely apologize for any inconvenience caused. We look forward to welcoming you back soon for another harmonious experience. Sincerely, Rick Lai Hotel Manager

Response from Property: Dear Jenny Sau King, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are thrilled to hear that you enjoyed your stay and were satisfied with the service provided by our Regent Masters. We look forward to welcoming you back soon for another exceptional experience. Yours sincerely, Rick Lai Hotel Manager

Response from Property: Dear Guest, Thank you sincerely for staying at Regent Hong Kong and taking the time to provide your valuable feedback. We are truly sorry to learn that your recent stay did not meet your expectations, and we extend our heartfelt apologies for any inconvenience caused. We greatly value your feedback regarding the Regent Master's lack of timely resolution to your concerns as well as the room design. Please rest assured that we are continuously reviewing and improving to enhance our guests' experience. We hope that this experience will not affect your overall impression of Regent Hong Kong. Providing a comfortable and enjoyable stay for our guests is our goal, and we look forward to welcoming you back to Regent Hong Kong in the near future. We would be delighted to create a uniquely tailored experience for your next visit. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear Sisi-ouioui, Thank you sincerely for staying at Regent Hong Kong and taking the time to provide your valuable feedback. We are delighted to hear that you enjoyed the breakfast experience. We are truly sorry to learn that your recent stay did not meet your expectations, and we extend our heartfelt apologies for any inconvenience caused. We greatly value your feedback regarding the Regent Master's service as well as the room design. Please rest assured that we are continuously reviewing and improving to enhance our guests' experience. We hope that this experience will not affect your overall impression of Regent Hong Kong. Providing a comfortable and enjoyable stay for our guests is our goal, and we look forward to welcoming you back to Regent Hong Kong in the near future. We would be delighted to create a uniquely tailored experience for your next visit. Yours sincerely, Hotel Manager Rick Lai

Response from Property: Dear David TW, Thank you for staying at Regent Hong Kong and taking the time to share your recent experience. We are delighted to read that you had an enjoyable stay, enjoyed the exclusively unique personal haven in Victoria Harbour as well as the seamless service provided by our Regent Masters. We look forward to welcoming you back in the near future.  Yours sincerely, Rick Lai, Hotel Manager

Response from Property: Dear Guest, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the exclusive personal haven in Victoria Harbour, with its iconic skyline enhancing your Regent experience. Thank you for appreciating the room facilities and the dining experience at Lai Ching Heen. We truly value your effort in sharing your wonderful experiences, particularly the warm and meticulous service provided by our Regent Masters. Your generous compliments serve as great motivation for our team. We take great pride in their commitment to curating decadent moments for our guests. Once again, thank you for staying with us, and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai