Hoi An Canal House Riverside By Haviland

Hoi An Canal House Riverside By Haviland Reviews

Hoi An Canal House Riverside By Haviland

30 Nguyen Du, Cam Pho Ward, Cam Pho, Hoi An, VietnamSee Hotel Details
Hoi An Canal House Riverside By Haviland
Hoi An Canal House Riverside By HavilandHoi An Canal House Riverside By HavilandHoi An Canal House Riverside By Haviland
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1 night

Guest Reviews

8.7/10
Very Good
57 review
Verified reviews
Location9.0
Amenities8.2
Service8.7
Cleanliness8.8
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All reviews(57)
Positive reviews(53)
Reviews with photos/video(19)
Awesome stay(20)
Awesome rooms(16)
Great service(15)
Great location(15)
Convenient location(11)
Comfortable bed(7)
Great value for money(5)
Delicious breakfast(5)
Negative reviews(4)
Anonymous User
Deluxe Double Room River View
Stayed in Jan 2025
Couple
9 review
8.0/10
Very Good
Posted on Feb 23, 2025
Location not really far from old town. But quite noisy because it is nearby roadside. Customer service is good. For the amenities, should add on hair conditioner. Overall is good, bed is comfy.
Response from Property: Dear Sir/Madam,Thank you for choosing CANAL HOUSE for your destination and sharing your feedback at CANAL HOUSEYour kind words about our convenient location, room view and staff. Our mission is to always try our best to bring the best experience to all our valued guest. We do apology with any inconvenience this may have caused and will address these issues to enhance the comfort and satisfaction of our future guests.Thank you once again for your review. We are looking forward to welcoming you back in the near future.Sincerely,HOI AN CANAL HOUSE
Guest User
Bed In Mixed Bed In Dorm (Mixed Gender)
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 25, 2025
This hotel has a charming mix of local vibes and tourist convenience. The hotel is within walking distance of the Old Town, which made our trip super convenient.
Guest User
Bed In Mixed Bed In Dorm (Mixed Gender)
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 24, 2025
I booked this hotel because of the location — and it did not disappoint! Just a few minutes' walk to everything in Hoi An. The river-view room was quiet and relaxing. Staff were attentive, helped carry bags, and always had a smile. If you don’t mind stairs, it’s a really pleasant stay.
Estee ST
Bed In Bunk Bed In Female Dormitory Room (Female Only)
Stayed in Jun 2025
Solo traveler
6 review
2.0/10
Posted on Jul 17, 2025
they will never respond to your cancellation request & only wanted to take your money. even trip customer service couldnt reach them too. so if u are considering this place, think twice!
Guest User
Deluxe Room With City View
Stayed in May 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jun 30, 2025
Nice clean rooms, really good location- pleasant short walk to the old town.
Djibouteo King
Family Room
Stayed in Feb 2025
Family
11 review
6.0/10
Posted on Mar 26, 2025
Booked 4 rooms and 2 nights stay. Location and size of room are the only plus points for the hotel. Negatives: 1) There is no lift (elevator). Have to walk up and down 4 storey. Definitely not for old folks like us. 2) Breakfast has to be ordered on the night before. Only one selection + 1 beverage. Pathetic. 3) There is no parking space. The nearest parking space is about 1.5km away. The charge is VND50,000 per day.
Response from Property: Dear Mr/Ms. Djibouteo King,Thank you for your kind feedback and for recommending Canal House! We’re so glad to hear that this location added to the enjoyment of your trip and made your stay memorable.We apologize for any disappointment with the breakfast and will ensure we explore ways to improve the experience.Thank you again for your feedback, and we hope to welcome you back for another great stay in the future!Sincerely,HOI AN CANAL HOUSE
Eliyani The
Superior Double Room
Stayed in Jun 2024
Couple
5 review
9.5/10
Amazing
Posted on Aug 1, 2024
hotel is clean, service is good, reception is cery friendly. overall it was a nice experience to stay. location also great, can just walk to ancient town, recommend to rent a motorbike
Response from Property: Dear Wong Nana ,Thank you so much for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us, and we hope you will take the time to come and visit us again soon!Thanks & Best RegardsHOI AN CANAL HOUSE
Guest User
Superior Double Room
Stayed in Jul 2024
Solo traveler
63 review
10/10
Outstanding
Posted on Aug 10, 2024
Very close to Hoi An Ancient Town, right by the river, breakfast can be chosen by yourself
Response from Property: Dear Customer, Greetings from HOI AN CANAL HOUSE,We would like to say Thank You for your stay, We glad to know that you were enjoyed our services and all facilities.Your feedback is our valuable treasure to keep up our work in future.We wish you a great journey and hoping to welcome you back soon.Best regards,HOI AN CANAL HOUSE
Guest User
Deluxe Double Room River View
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 28, 2024
The hotel very clean and reasonable price very near with the hoi an night market and staff very friendly too... Will come stay this hotel again
Response from Property: Dear Value Guest, We are incredibly grateful that you took the time out to share your feedback with HOI AN CANAL HOUSE. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon. Best regards, HOI AN CANAL HOUSE
Guest User
Superior Double Room
Stayed in Feb 2025
Couple
1 review
8.5/10
Very Good
Posted on Mar 5, 2025
Everything is great! The hotel is nice, and the location is excellent.
Response from Property: Dear Sir/Madam,Thank you for your kind review! We're thrilled that you enjoyed our superb location. We hope to welcome you back for another wonderful stay soon!Best Regards,HOI AN CANAL HOUSE
Eva Imelda
Deluxe Double Room River View
Stayed in Apr 2024
Solo traveler
3 review
10/10
Outstanding
Posted on May 31, 2024
This hotel was so GoooooD... i will stay there again... so clean and exclusive... near ancient Hoi An old town...
Response from Property: Dear Eva, We are incredibly grateful that you took the time out to share your feedback with HOI AN CANAL HOUSE. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon. Best regards, HOI AN CANAL HOUSE
Matvey Zhuravel
Superior Double Room
Stayed in Mar 2024
Couple
13 review
10/10
Outstanding
Posted on Apr 22, 2024
Very cozy and nice! Room is clean, new-looking and good-smelling. No noise from neighbours and neighbourhood, though it's quite close to Unesco area and to the night market. Reception can arrange transportation and is very helpful. Breakfast is just enough - you choose one dish and one drink at the previous evening; see the pic for my choice.
Response from Property: Dear Value Guest, We are incredibly grateful that you took the time out to share your feedback with HOI AN CANAL HOUSE. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon. Best regards, HOI AN CANAL HOUSE
Hafiz1991
Deluxe Double Room River View
Stayed in Apr 2024
Couple
7 review
8.5/10
Very Good
Posted on Jun 20, 2024
Realy clean hotel. Got Balcony facing to the river. Good staff.
Response from Property: Dear Hafiz1991, We are incredibly grateful that you took the time out to share your feedback with HOI AN CANAL HOUSE. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon. Best regards, HOI AN CANAL HOUSE
Yoskorn
Deluxe Double Room River View
Stayed in Aug 2024
Couple
2 review
10/10
Outstanding
Posted on Sep 21, 2024
Good memories here, good service, help, various facilities, including attractions, restaurants, night markets, all the staff are lovely. Ms. Ny. She is very kind, friendly, recommend everything without me having to ask for it. She is very good take care. Of course, I will recommend this place to my friends when they’re comes to Hoi An town.❤️❤️
Response from Property: Dear Mr/Mrs Yoskorn,Thank you for choosing HOI AN CANAL HOUSE for your recent stay and for sharing your beautiful feedback with us.We are delighted to hear that you had a great experience with us and that you enjoyed our kind staffs (Ms. Ny), various facilities and convenient location. It is our goal to provide our guests with a comfortable and memorable stay. Your kind words will be shared with our team as encouragement to continue delivering exceptional service to all our guests.We appreciate your support and look forward to welcoming you back to HOI AN CANAL HOUSE in the future.Sincerely,HOI AN CANAL HOUSE
Guest User
Superior Double Room
Stayed in Dec 2023
Solo traveler
3 review
9.5/10
Amazing
Posted on Jan 22, 2024
I'm glad I choose this accommodation as it's away from old town but not too far out and it's not noisy at night. Staffs are friendly. I'm surprised that they only take breakfast orders instead of buffet. All is good. Love the interior design of the room.
Response from Property: Dear Value Guest, We are incredibly grateful that you took the time out to share your feedback with HOI AN CANAL HOUSE. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon. Best regards, HOI AN CANAL HOUSE