Hoi An Memories Resort & Spa Reviews

The hotel is located around 2 km away from the ancient downtown. They provide free shuttle bus at 9am and 3pm everyday which is super rare. There are mosquitoes in the room. The reception can’t speak English properly who didnt clear state the breakfast serving time which made us miss our breakfast. I would suggest they provide the important information in the note instead of relying the reception.

I had an excellent stay at this hotel. The room was clean and well-maintained, with all the necessary amenities for a comfortable experience. The bed was soft and provided a great night's sleep. The staff were friendly and helpful, adding to the overall positive experience. The hotel's location is also very convenient, with plenty of restaurants and attractions nearby. Most importantly, the price was very reasonable, offering great value for the quality of service provided. I highly recommend this hotel for travelers seeking both comfort and affordability!

Fantastic... Very beautiful resort. Highly recommend. Will be back again. Thank you for the nice surprise.

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The resort is far away from the town centre. They provide shuttle bus to the town centre but only one way and not for coming back.

I had an amazing time at Hoi An Memories Resort & Spa . The resort's proximity to the Old Town made exploring the area convenient and enjoyable. The clean and well-maintained swimming pool was a highlight, offering a serene oasis amidst bustling surroundings. There were numerous Instagram-worthy corners around the resort, making it a paradise for photography enthusiasts. Additionally, the breakfast choices were plentiful and delectable, ensuring a great start to each day. The staff's hospitality exceeded my expectations, as they eagerly shared insider tips on local eateries, attractions, and transportation options, enhancing my overall experience

The location is not very good and the service standard is not stable as well

It is good but it is a little bit far from old town

We booked this resort because we wanted to watch the memory show. The location of the resort is within walking distance from the impression theme park and hence the convenience. The resort service was okay and rooms are clean. However we were greatly disappointed with the policy of “forcing” customers to watch the memory show despite the fact that it was raining heavily with lightning. I.e the mgmt don’t provide any tickets refund when it rains and we all had to stand under the rain to watch the show. Not only was it dangerous for the audience, it was also very dangerous for the actors to put up the show in an open air stage while it is raining and lightning. Overall, we were in shock that the mgmt didn’t even think of basic safety given the open-air show venue. Really disappointed with that!!!!!

The receptionist is very nice. There have free bicycles for ride to Hoi An night market, Faifo coffee, Cong cafe or other. You can walk to enjoy Hoi An theme park and Hoi An memories show at night. Breakfast is tasty, if compared to other hotels.

The room is large and clean with a lake view. You can see the Hoi An Old Street across the balcony. The scenery is so beautiful. There are discounts for staying in the room to watch the Hoi An Memory Show. After watching the shocking show, you can walk to the room at night. The breakfast is also delicious!

It's a clean and nice hotel. It's spacious and comfortable, so it would be good for families. It's a bit far from downtown Hoi An, but it takes about 5 minutes by car.

Check-in was very quick, which is always appreciated. The indoor garden area is a real oasis, with a well-kept pool and spaces for playing and reading. The room itself is great: a comfortable and spacious bed, with no disturbing noises, which allowed me to rest perfectly. The bathroom was also in excellent condition and the facilities were of high quality. In addition, the breakfast is varied and delicious, a perfect way to start the day. However, the only drawback was the location of the hotel. It is located on a small island about a kilometer from the city center of Hoi An. This means that for any activity or entertainment, you need to travel to the city. Although there is a traditional evening show on the island, the offer is limited and seems to be designed to attract guests of the hotel and the nearby shopping center. Most visitors prefer to go to Hoi An, which is much more attractive and vibrant. In short, although the hotel is of high quality and offers a pleasant experience, the location may be a factor to consider if you are looking for more entertainment and nightlife options. My stay at the hotel was generally good, but I had an unpleasant experience with the shampoo, gel and conditioner containers which were made of ceramic. These were placed on the bathtub, and when trying to bathe comfortably, one of them fell and broke. This was not only inconvenient, but also posed a risk of accident, especially in a bathroom where it is common to be barefoot. To top it off, the hotel charged me an excessive amount for the broken container, which I found unfair. In many hotels, the dispensers are made of plastic to avoid accidents like this. I think they should consider changing to safer materials for the comfort and safety of guests. In short, although the hotel has positive aspects, the choice of materials for the bathroom products left a lot to be desired.

Excellent hotel. The room was clean, the towels were snow-white, and the pillows were simply amazing, sleeping on them was just bliss. There were no problems with hot water, which is typical for Asia. The territory is well-kept. The staff is nice and courteous. Breakfasts are very varied. In general, we liked everything. We stayed for 2 nights.