Renaissance Hoi An Resort & Spa Reviews

Response from Property: Dear NVM,Thank you for your kind feedback! We're thrilled to hear you enjoyed your stay, especially our service, breakfast, and the pool with a sea view. We look forward to welcoming you back to Renaissance Hoi An Resort & Spa soon!Ward Regards,Renaissance Hoi An Resort & Spa

Response from Property: Dear Old_Trafford,Thank you so much for your kind words! We're thrilled to hear you enjoyed the villa with the private pool, and that you had a great time singing karaoke in the spacious sitting room. It's wonderful to know the swimming pool, Jacuzzi, and buffet breakfast all added to your stay. We truly appreciate your feedback and hope to welcome you back again soon!Best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear Josh Burley,Thank you so much for your wonderful review! We’re delighted to hear that you had such an amazing time at Renaissance Hoi An, and we’re especially pleased that Tran’s friendly assistance made your stay even more enjoyable. It’s also great to know that you appreciated our shuttle service to Hoi An Old Town.We look forward to welcoming you back for another memorable stay soon!Best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear Claire BB19,Thank you for choosing to stay with us at Renaissance Hoi An Resort & Spa and for taking the time to share your thoughts. We are delighted to hear that you enjoyed your stay and found our resort beautiful and well-suited for families. It’s wonderful to know that the kids' room and ping pong facilities added to your experience.We're also happy that you enjoyed our breakfast and found the Junior Suite to be a great fit for your family. Your feedback regarding the restaurant is also appreciated, and we will review it carefully to ensure we continuously meet our guests’ expectations.We truly appreciate your feedback and look forward to welcoming you and your family back to our resort for another memorable stay.Best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear Susanna,Thank you so much for your review and for staying with us.We’re glad to hear that you found our resort a perfect spot for a relaxing getaway, even though it's a bit farther from town. We hope to welcome you back soon for another peaceful retreat!Best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear valued guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay with us and enjoyed our beautiful facilities, friendly staff, and amazing buffet. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay!Best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear Neetu,Thank you so much for staying and leaving us a review.On behalf of the brilliant team, we would like to thank you once again for choosing our resort to stay and we appreciate your comment for us as well. We hope to welcome you back soon.Thank you and best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear Maxim.G,Thank you very much for your kind words! We're thrilled to hear you appreciated our team’s service. I'll be sure to share your praise with everyone—it truly means a lot.We look forward to welcoming you back for another excellent stay.Warm regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear Sir/Madam , We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our restaurant left a positive impression on you. We look forward to seeing you again among us. Yours very truly, Tan Thi Hong Director Of Operation

Response from Property: Dear Sir/Madam, Thank you for your kind review, We are delighted to read that you had a wonderful experience during your stay at Vinpearl Resort and Spa Hoi An. We enjoyed reading your compliments about our employees, who can go extra mile to create an amazing experience to you and your family. We hope to be able to welcome you back in the near future . Sincerely, Tan Hong(Ms) Director Of Operation

Response from Property: Dear valued guest,Thank you so much for staying with us and leaving a wonderful review.On behalf of our brilliant team, we would like to express our sincere gratitude for choosing our resort. We truly appreciate your feedback and are delighted to know that you had a memorable stay. We look forward to welcoming you back soon.Best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear valued guest,Thank you for taking the time to share such a detailed review! We're thrilled to hear you enjoyed our spacious pool, in-room amenities, and the wide variety of breakfast options. It’s also wonderful to know our team made a positive impression during your stay.We appreciate your feedback regarding the shower drainage and shuttle bus availability. We sincerely apologize for any inconvenience and will share your comments with the relevant teams to improve these areas. Your insights about the surrounding area and facilities are also very helpful for us to better support our guests’ needs.Thank you again for choosing Renaissance Hoi An Resort & Spa. We hope to welcome you back for an even better experience in the future!Best regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear valued customer,Thank you so much for your kind words and recommendation! We're thrilled you enjoyed our complimentary shuttle to Hoi An Ancient Town and the beachfront swimming pool. We hope to welcome you back soon for another relaxing stayBest regards,Renaissance Hoi An Resort & Spa Team

Response from Property: Dear Sir/ Madam,Thank you for your valuable feedback. We're glad you noticed the improvement in our breakfast and still enjoyed the spacious resort atmosphere. We appreciate your comments regarding room maintenance and will ensure our team continues regular inspections and upkeep.We look forward to welcoming you back soon for another wonderful stay.Warm regards,Renaissance Hoi An Resort & Spa.