The Signature Hoi An

The Signature Hoi An Reviews

The Signature Hoi An

21 La Hoi Street, Minh An, Hoi An, VietnamSee Hotel Details
The Signature Hoi An
The Signature Hoi AnThe Signature Hoi AnThe Signature Hoi An
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1 night

Guest Reviews

9.3/10
Great
65 review
Verified reviews
Location9.8
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(65)
Positive reviews(64)
Reviews with photos/video(39)
Awesome stay(30)
Great service(20)
Has an infinity pool(18)
Children's pool available(18)
Clean pool(18)
Great swimming pool(18)
Convenient for shopping(8)
Near shopping area(6)
Negative reviews(1)
Guest User
Signature Lantern Room
Stayed in Jul 2025
Couple
6 review
9.5/10
Amazing
Posted on Aug 23, 2025
The hotel is beautiful, our room was spacious, staff were helpful, located close to old town, nice pool. Restaurant was not up to same standard as hotel but perfectly decent.
6/8
Response from Property: Dear Guest User, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
TravelwithNoah
Signature Lantern Room
Stayed in Jun 2025
Couple
18 review
10/10
Outstanding
Posted on Jul 19, 2025
Just wow This is hotel that made me feel that I’m in Vietnam. Love this hotel for the look and price. Staffs were super kind and the room was amazing. Pool seemed dangerous for the kids, so please don’t bring your kids.
Response from Property: Dear Mr. TravelwithNoah, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Matteo
Signature Lantern Room
Stayed in May 2025
Couple
35 review
10/10
Outstanding
Posted on Jun 13, 2025
Really a great hotel under every point of view, location, service, cleanliness, food, pool… we had a pleasant stay.
Response from Property: Dear Mr. Matteo,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Jose kim_joseph
Signature Faifo Room
Stayed in May 2025
Family
4 review
9.5/10
Amazing
Posted on Jun 18, 2025
Thank you for their kindness. The charm of the location is enough
Response from Property: Dear Romeokim, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Guest User
Signature Idyllic Room
Stayed in Feb 2025
Traveling with friends
11 review
9.0/10
Great
Posted on Mar 10, 2025
Nice Boutique hotel with facilities, photo shows the swimming pool which is quite big, with a small fitness centre, spa centre provide various body and facial treatment, also foot massage, overall, this is a good location with facilities hotel
Response from Property: Dear Guest User, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards,
dannytjl
Signature Lantern Room
Stayed in Jun 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Aug 21, 2025
We had a wonderful stay! The room was clean, spacious, and very comfortable, and we left feeling well-rested. Everything was well taken care of, making it a great experience overall.
Response from Property: Dear Dannytjl, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
yee tian
Signature Lantern Room
Stayed in May 2025
Family
24 review
10/10
Outstanding
Posted on Jun 15, 2025
Within walking distance of old town and night market. Lots of surrounding restaurants which offers an array of cuisines. Try Goc Viet which is down the street which have yummy and authentic local dishes. Hotel staffs are very friendly and helpful.
Response from Property: Dear Mrs. Yee tian,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Anhle83
Signature Lantern Room
Stayed in Jan 2025
Family
8 review
9.5/10
Amazing
Posted on Feb 2, 2025
Nice hotel, great location, the breakfast is not really good
Response from Property: Dear Anhle83, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Gail Kim Mei
Family Charming Room
Stayed in Oct 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jan 7, 2025
Great hotel, spacious room with comfortable beds. The location was good and you can walk to anywhere. The room came with free daily foot massages was were superb! Would recommend this hotel to my friends.
Response from Property: Dear Guest User,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services.Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon.Best Regards,Hotel Management,
Guest User
Family Charming Room
Stayed in Mar 2025
Family
15 review
9.0/10
Great
Posted on Apr 27, 2025
Pleasant stay, service level at breakfast could be improved. Can be noisy due to street noise depending on room location.
Response from Property: Dear Guest User,Thank you very much for your feedback! We're delighted to hear that you enjoyed our convenient location near the old town and had a generally pleasant stay.We appreciate your comment regarding the service — your input helps us continue to improve and provide a better experience for all our guests.We hope to have the opportunity to welcome you back again soon!Warm regards,Hotel Management,
Andrew
Signature Peaceful Room
Stayed in Jun 2025
Family
1 review
7.0/10
Posted on Jul 18, 2025
Breakfast buffet was very poor in quality and variety Coffee good
Response from Property: Dear Andrew,Thank you for sharing your feedback with us.We’re glad to hear you enjoyed the coffee during your stay. However, we’re truly sorry to learn that our breakfast buffet did not meet your expectations in terms of quality and variety. Your comments are very important, and we have already shared them with our culinary team for immediate review and improvement.We’re always striving to enhance the guest experience, and your honest input helps us do just that.We hope to have the opportunity to welcome you back and provide a much-improved breakfast experience in the future.Warm regards,Hotel Management,
Kor Kiah Doreen
Signature Lantern Room
Stayed in Aug 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Dec 10, 2024
The room is clean and spacious with nice bathtub Location is great. Would recommend to families and friends.
Response from Property: Dear Doreen, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management
TC461109
Signature Connecting Room
Stayed in Sep 2024
Family
8 review
10/10
Outstanding
Posted on Jan 4, 2025
A lovely hotel conveniently located in Hoi An. Close to the action but tucked away enough to enjoy a peaceful nights sleep. The staff were fantastic. We enjoyed the spa and the pool here. Would definitely stay here again!
Response from Property: Dear TC461109,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services.Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon.Best Regards,Hotel Management,
Paul Allen
Family Charming Room
Stayed in Jul 2024
Other
12 review
7.5/10
Posted on Sep 20, 2024
It's not a 5 star hotel by any stretch of the imagination, more like a high 3. But, that doesn't mean that it's bad. It's actually very nice, clean, and with a great staff that is truly the saving grace of the redone property. The location is one of the best near the old town as it's at the end of the block but quiet enough. The pool is quite nice and the breakfast was pretty good too, but it's an aging property underneath the fresh paint and the engineering issues show it's age.
Response from Property: Dear Paul Allen, Thank you for sharing your feedback on your recent stay with us at the hotel .We were dismayed tolearn that we were not fully able to meet your expectation and various levels. Feedback like yours helps us to continuously improve our product and servicec to our guests. We have shared and discussed your observations with the respective managers, and will take neccessary action corret the shortcoming.We do hope to have an opportunity to welcome you and your family back to the hotel to show you the improvement we have made. Once again, Thanks to your precious comments and I hope to see you again soon.Warm Regards,Hotel Management,
Guest User
Signature Lantern Room
Stayed in Sep 2024
Couple
1 review
10/10
Outstanding
Posted on Oct 30, 2024
Nice and clean hotel Good location
Response from Property: Dear Guest User,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services.Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon.Best Regards,Hotel Management,