The Signature Hoi An

The Signature Hoi An Reviews

The Signature Hoi An

21 La Hoi Street, Minh An, Hoi An, Quang Nam Province, VietnamSee Hotel Details
The Signature Hoi An
The Signature Hoi AnThe Signature Hoi AnThe Signature Hoi An
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1 night

Guest Reviews

9.3/10
Great
42 review
Verified reviews
Location9.6
Amenities8.9
Service9.3
Cleanliness9.6
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All reviews(42)
Positive reviews(41)
Reviews with photos/video(27)
Awesome stay(20)
Great location(18)
Friendly staff(14)
Awesome rooms(12)
Great swimming pool(10)
Clean and tidy(8)
Negative reviews(1)
Guest User
Signature Idyllic Room
Stayed in Feb 2025
Travel with friends
11 review
9.0/10
Great
Posted on Mar 10, 2025
Nice Boutique hotel with facilities, photo shows the swimming pool which is quite big, with a small fitness centre, spa centre provide various body and facial treatment, also foot massage, overall, this is a good location with facilities hotel
Response from Property: Dear Guest User, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards,
Anhle83
Signature Lantern Room
Stayed in Jan 2025
Family
8 review
9.5/10
Amazing
Posted on Feb 2, 2025
Nice hotel, great location, the breakfast is not really good
Response from Property: Dear Anhle83, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Guest User
Family Charming Room
Stayed in Oct 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jan 7, 2025
Great hotel, spacious room with comfortable beds. The location was good and you can walk to anywhere. The room came with free daily foot massages was were superb! Would recommend this hotel to my friends.
Response from Property: Dear Guest User,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services.Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon.Best Regards,Hotel Management,
Guest User
Family Charming Room
Stayed in Mar 2025
Family
14 review
9.0/10
Great
Posted on Apr 27, 2025
Pleasant stay, service level at breakfast could be improved. Can be noisy due to street noise depending on room location.
Response from Property: Dear Guest User,Thank you very much for your feedback! We're delighted to hear that you enjoyed our convenient location near the old town and had a generally pleasant stay.We appreciate your comment regarding the service — your input helps us continue to improve and provide a better experience for all our guests.We hope to have the opportunity to welcome you back again soon!Warm regards,Hotel Management,
Doreen
Signature Lantern Room
Stayed in Aug 2024
Travel with friends
11 review
10.0/10
Outstanding
Posted on Dec 10, 2024
The room is clean and spacious with nice bathtub Location is great. Would recommend to families and friends.
Response from Property: Dear Doreen, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management
TC461109
Signature Connecting Room
Stayed in Sep 2024
Family
8 review
10.0/10
Outstanding
Posted on Jan 4, 2025
A lovely hotel conveniently located in Hoi An. Close to the action but tucked away enough to enjoy a peaceful nights sleep. The staff were fantastic. We enjoyed the spa and the pool here. Would definitely stay here again!
Response from Property: Dear TC461109,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services.Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon.Best Regards,Hotel Management,
Paul Allen
Family Charming Room
Stayed in Jul 2024
Other
13 review
7.5/10
Posted on Sep 20, 2024
It's not a 5 star hotel by any stretch of the imagination, more like a high 3. But, that doesn't mean that it's bad. It's actually very nice, clean, and with a great staff that is truly the saving grace of the redone property. The location is one of the best near the old town as it's at the end of the block but quiet enough. The pool is quite nice and the breakfast was pretty good too, but it's an aging property underneath the fresh paint and the engineering issues show it's age.
Response from Property: Dear Paul Allen, Thank you for sharing your feedback on your recent stay with us at the hotel .We were dismayed tolearn that we were not fully able to meet your expectation and various levels. Feedback like yours helps us to continuously improve our product and servicec to our guests. We have shared and discussed your observations with the respective managers, and will take neccessary action corret the shortcoming.We do hope to have an opportunity to welcome you and your family back to the hotel to show you the improvement we have made. Once again, Thanks to your precious comments and I hope to see you again soon.Warm Regards,Hotel Management,
Guest User
Signature Lantern Room
Stayed in Sep 2024
Couples
1 review
10.0/10
Outstanding
Posted on Oct 30, 2024
Nice and clean hotel Good location
Response from Property: Dear Guest User,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services.Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon.Best Regards,Hotel Management,
Buuul
Family Charming Room
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 21, 2025
I want to stay here again next time!! The interior is so pretty… I searched for several accommodations in Hoi An, but this one was the most luxurious and pretty, so I made a reservation. The building and the rooms are all pretty. The actual place is also amazing… The pool was so pretty, but it was too cold to swim, so it was a shame. The breakfast buffet is a little small, but it’s full. And they gave me a free 30-minute foot massage coupon, so I used it before checking out the next day. I had to make a reservation and use it an hour in advance! So pretty / Spacious / Good price / Good location / Friendly service If I come to Hoi An again, I won’t look anywhere else and definitely come here.
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Response from Property: Dear Buuul, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards,
kinkinchu
Family Charming Room
Stayed in Feb 2025
Family
9 review
10.0/10
Outstanding
Posted on May 8, 2025
We booked a family room. The bed was big and the room was big. It wouldn't feel small for three adults. The hotel is just opposite the ancient town, and it only takes ten minutes to walk there. There are many restaurants nearby.
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Response from Property: Dear kinkinchu,Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Liuting
Signature Lantern Room
Stayed in Dec 2024
Family
17 review
10.0/10
Outstanding
Posted on Jan 27, 2025
The service is good. It is very close to the ancient town and convenient for travel. The drinks provided when checking in are delicious. I drank two in a row. There is a swimming pool, which is very comfortable. There are also bicycles to rent, which is very convenient!
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6/13
Response from Property: Dear Liuting, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
SUNGHWA
Signature Lantern Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 19, 2025
The location is the best. I was touched when they decorated the room and gave me welcome fruit when I checked in because it was my child's birthday.
Original TextTranslated by Google
Response from Property: Dear SUNGHWA, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Guest User
Signature Lantern Room
Stayed in Jan 2025
Family
3 review
7.0/10
Posted on Feb 14, 2025
The accessibility to Hoi An Old Town is definitely the best. It is good to take a walk and see the sights in the morning when there are no people on the street. There is also a swimming pool and a gym, although they are small in size. The breakfast menu is not extensive, but the taste is good. However, the lantern room is small, the single bed creaks every time you move, and even though it is not a connecting room, you can hear the TV in the next room, so I called the reception and took care of it. There is no mirror except for the bathroom, and there is no view.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Chow Tsz Wai Vincent
Signature Lantern Room
Stayed in Feb 2025
Couples
3 review
10.0/10
Outstanding
Posted on Mar 7, 2025
Very clean and comfortable stay It is also very close to the city center on foot.
Original TextTranslated by Google
Response from Property: Dear Chow Tsz Wai Vincent, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards,
Wasabiitravel
Signature Lantern Room
Stayed in Nov 2024
Couples
7 review
10.0/10
Outstanding
Posted on Dec 27, 2024
The location is super convenient, just around the corner to reach the ancient city of Hoi An, there are bicycles to rent for free, at night is around the corner is the place to buy supper. The room was clean, warmly decorated, moderately sized, the bed was big and comfortable enough to sleep well. The hotel has a swimming pool, matching yellow walls, excellent photo spots, pool side bar can order drinks. Breakfast is mainly Vietnamese food, a good value option if you stay overnight!
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6/8
Response from Property: Dear Wasabii, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,