KIN WANDER TRUNG SON

KIN WANDER TRUNG SON Reviews

KIN WANDER TRUNG SON

No. 309 Street 9A, Trung Son Residential Area, Binh Chanh District, Bình Chánh, Ho Chi Minh City, VietnamSee Hotel Details
KIN WANDER TRUNG SON
KIN WANDER TRUNG SONKIN WANDER TRUNG SONKIN WANDER TRUNG SON
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1 night

Guest Reviews

7.7/10
Good
10 review
Verified reviews
Location8.2
Amenities7.8
Service6.9
Cleanliness7.9
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All reviews(10)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(1)
Stephen
Deluxe Suite
Stayed in Jun 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 13, 2024
Perfect room decoration and design
Response from Property: Dear valued guest,I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our customer service team.It’s such a pleasure to have customers like you.We will do our best to make your future experience with us even better.Many thanks and best regards!Kin Wander Team,
Guest User
Deluxe Large Standard Room
Stayed in Feb 2025
Business traveler
5 review
7.2/10
Posted on Mar 9, 2025
The room facilities are very good, newly renovated, and quite clean, but the location is too bad, not suitable for tourists. There is no supermarket or restaurant within walking distance. The most important thing is that it is too noisy. I don't know if it's just my room. There is a highway next to it. Even if the balcony door is closed, there are still honking and traffic sounds all night. And I found out that I was assigned the wrong room type when I just checked in. I booked a high-end room but was arranged in a normal room. The front desk service attitude was very good, but they had no decision-making power. I don't know if it was because of the language barrier or something else. After a battle, the hotel still rejected my application to cancel the second night's order and make up the difference for the first night. Fortunately, the Ctrip platform gave me special treatment.
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Pure man
Standard City View Double Room
Stayed in Jun 2025
Family
5 review
4.0/10
Posted on Jul 13, 2025
I was shown a different room than in the photo, and was told to pay extra if I wanted a room like the photo. The room number on the app said it was on the 2nd or 3rd floor, but it was directly in front of the 1st floor counter, so when I opened the door, I saw the lobby.
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Response from Property: Dear Valued Guest,Thank you for sharing your feedback about your experience at Kin Wander Trung Son. We sincerely apologize that your stay did not meet your expectations.On the booking platforms, it is stated that this room type at Kin Wander Trung Son is located on the 1st and 2nd floors. Unfortunately, during your stay, rooms on the 2nd floor were fully booked, so we were unable to relocate you, which caused inconvenience.Additionally, since you booked a Standard room, an upgrade to a higher room type would require an additional charge. We have forwarded your feedback to the relevant departments.We truly hope to have the opportunity to change your impression with an improved experience in the future. It would be our pleasure to personally welcome you back to Kin.Warm regards,Kin Wander Team
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business traveler
6 review
9.5/10
Amazing
Posted on Dec 9, 2024
advantage: 1. The decoration tone is very good, which is my favorite style. The overall environment is very comfortable and the living experience is very good. I personally feel it is better than many star hotels. The lighting settings are also very good. The appearance of the room is basically the same as the pictures of the merchant. 2. It has complete facilities, including a kitchen, refrigerator, and projector. The refrigerator is made by Samsung and can make ice. It is very friendly to ice lovers. The kitchen is also fully equipped with all kinds of kitchen utensils, including an ironing machine. 3. The decoration is very new. It was renovated in 24 years. There should not be many people living there. Everything is very new. 4. The price/performance ratio is very high. It is very suitable for staying when traveling with friends. You can cook your own meals. Instant noodles and snacks are provided in the room, which is very considerate. 5. Surrounding convenience: There is a cafe downstairs, there are many food stalls outside, and there is a shopping mall about 10 minutes' walk away, which is very convenient for buying food. There are also many banks nearby, making it easy to withdraw money when traveling. shortcoming: 1. The noise on the side facing the street is a bit loud. The exhaust fan and light in the bathroom have a switch and cannot be controlled separately. The exhaust fan is also noisy. The bathroom door can only be closed on one side. When the exhaust fan needs to be turned on (to dry clothes), the toilet door cannot be closed to reduce the sound. There is no place to hang a clothesline in the toilet. 2. The projector cannot be connected to a mobile phone or tablet to project the screen (or I have not found a way). If so, I hope there are instructions for connecting. 3. The front desk staff does not speak English very well, and there is not always someone there. You need to contact them in advance via WhatsApp for check-in. 4. There is no elevator, but there are only three floors. It is okay to climb the stairs when there are not many things. 5. The location is not particularly easy to find. When taking a grab, be careful to remind the driver that you will arrive as soon as you turn around. It is easy to overdrive. 6. The room has a password lock. There is no second lock. The staff’s card can open the door. There are hidden security risks.
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Response from Property: Dear valued guest,Kin Wander would first like to express its gratitude for your decision to stay at our property as well as for your thoughtful comment. Kin Wander Trung Son values helpful recommendations because of their motto, "Customer happiness is our success." By doing this, we can continually enhance our services to you. This helps us to enhance the quality of service and better serve our valued customers every day.Wishing you many more exciting trips at Kin Wander,Kin Wander Team.
Guest User
Standard City View Double Room
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on Apr 20, 2024
Everything is good
Original TextTranslated by Google
Response from Property: Dear valued guest,Kin Wander Trung Son would first like to express its gratitude for your decision to stay at our property as well as for your thoughtful comment. Kin Wander Trung Sơn values helpful recommendations because of their motto, "Customer happiness is our success." By doing this, we can continually enhance our services to you. This helps us to enhance the quality of service and better serve our valued customers every day.Wishing you many more exciting trips at Kin Wander,Kin Wander Team.
Guest User
Standard City View Double Room
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 7, 2025
還不錯,馬路邊稍微沒那麼安靜
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Response from Property: Dear valued guest,I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our customer service team.It’s such a pleasure to have customers like you.We will do our best to make your future experience with us even better.Many thanks and best regards!Kin Wander Team