Plateia Eleftherias, Heraklion Prefecture, 71201, GreeceView Hotel Details
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Capsis Astoria Heraklion Guest Reviews
4.2/5
Very Good
113 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(113)
Positive reviews(15)
Reviews with photos/video(2)
Friendly staff(4)
Negative reviews(1)
Wade99
Superior Grand View
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Capsis Astoria is a great hotel centrally located in Heraklion. The rooms are comfortable and we liked our balcony. The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful. The hotel is across the road from the hop on hop off bus, airport bus, museum and many restaurants and bars down the alleys.
6/12
Guest User
Superior Room
Stayed in Jun 2024
Couples
1 review
3.2/5
Posted on Aug 1, 2024
Overall, I hated it. It was clean, they were nice but the mattress was hard as rocks. Very uncomfortable!!!
KimHari
Superior Room
Stayed in Mar 2024
Couples
11 review
4.0/5
Very Good
Posted on Apr 27, 2024
Strong windy day made old fashioned door's uncomfortable noisy, which was hard to sleep. Nice staffs but seems a bit lackluster.
Guest User
Economy Room
Stayed in Sep 2023
Other
9 review
5.0/5
Outstanding
Posted on Oct 3, 2023
GOOD Good Good
Andrea
Superior Room
Stayed in Sep 2024
Solo travelers
2 review
3.7/5
Posted on Dec 2, 2024
Parking was available 👍 The roof ventilation was very loud at the pool, so unfortunately a longer stay at the pool was not possible for me. The hotel is a bit older, the rooms could do with renovation, everything was very worn.
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Guest User
Triple Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The rooftop bar and swimming pool are great. The hotel is in a great location, close to museums, the airport, the pier, and the city center. There are many small specialty museums on Ke Island, which are worth a closer look. There are many water leisure activities on the beach.
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Guest User
Triple Room
Stayed in Jul 2024
Family
22 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The location is excellent, with museums, post offices, and many restaurants and commercial streets nearby. It is very lively at night, and you can experience the life of the locals. The live band performance was very exciting.
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Guest User
Economy Room
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 7, 2024
The staff service is very good, the facilities and food are very satisfactory. The only thing is that the hotel only provides bottled water on the first day, but you can buy it near the hotel. In addition, the hotel only provides one paper cup per person, and there is no cup supply at all in the bathroom. Paper cups cannot be washed multiple times and are not used for many days. Especially in the last two days, replacement is no longer available and has to be cleaned.
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Guest User
Superior Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The location is very good, right next to the Archaeological Museum. You can check in after visiting the museum and take the bus to the ruins of Knossos. The room is quite big and there is a kettle for boiling water.
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Guest User
Superior Room
Stayed in Sep 2023
Family
3 review
4.7/5
Amazing
Posted on Nov 27, 2023
The location is so great, right next to the museum and the airport bus stop, and the bus to the Minoan Palace is also in front of the hotel. There are many places to eat around.
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AndyWL
Superior Grand View
Stayed in Dec 2022
Solo travelers
54 review
3.5/5
Posted on Feb 1, 2023
The room is average, the balcony is average, the floor is relatively low and there is no privacy, the swimming pool is not open in winter
Only the breakfast is great, varied, the restaurant is clean and tidy, and the price is here
Services need to be strengthened, price is not high
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Guest User
Superior Room
Stayed in Jul 2023
Couples
5 review
2.5/5
Posted on Aug 10, 2023
Terrible! Hotel old and very dirty. Bad come off .
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Guest User
Superior Room
Stayed in Aug 2022
Family
1 review
4.5/5
Great
Posted on Sep 26, 2022
Hotel very well located, very good service, local and varied breakfast, the rooms are quite well insulated. The staff is very friendly and helpful.