Breakspear Way, Hemel Hempstead, HP2 4UA, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
106 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.4
Service8.5
Cleanliness8.4
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All reviews(106)
Positive reviews(6)
Joe Rossiter
Double Room with Sofa Bed - Non-Smoking
Stayed in Jul 2024
Family
3 review
9.0/10
Great
Posted on Nov 20, 2024
Very nice hotel, stayed here a few times now. Very good gym with a nice pool, jacuzzi, sauna etc. breakfast is great loads of choice and freshly cooked. Hotel is just off the M1 and has a big car park with a few EV chargers.
Claire Frohnwieser
Accessible Standard Queen Room
Stayed in May 2024
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jun 16, 2024
Excellent breakfast but I was charged for 2 @ £18.95 each (as I had a single room) so very expensive. On querying this I was told it was standard practice
Large room although was surprised to have a disabled room when I hadn't requested one - meant that sink was low and shower was in the bath
Room was cold. I was told the air conditioning had been put on for the summer and the room temperature couldn't be adjusted. Temperature control in room didn't work apart from blowing more cold air through the vents. Bathroom radiator didn't heat when turned on. Shower was lukewarm.
Volume on TV control didn't work so sound very low
Green light on ceiling for smoke detector kept me awake.
Anonymous User
Accessible Standard Queen Room
Stayed in Sep 2023
Family
2 review
10/10
Outstanding
Posted on Oct 28, 2023
Great location easy to get to, staff were friendly, only thing for improvement was the restaurant. Staff not attentive enough, and could constantly here the manager giving the staff a hard time, when he did nothing but lean up against the till
Rachel
Double Room
Stayed in Mar 2023
Couple
2 review
9.5/10
Amazing
Posted on Apr 15, 2023
Good location just off M1 if arrival is by car. Some tired looking carpet in communal areas but room was fine. Annoying to have to pay for parking as a hotel guest when there is a large spacious car park, seems like a money making exercise.
Response from Property: Thank you for taking the time to send us some feedback.