Vienna Hotel (Harbin Central Street Sofia) Guest Reviews
4.5/5
Good
984 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(984)
Positive reviews(946)
Reviews with photos/video(117)
Convenient location(147)
Easy to get around(136)
Close to metro(64)
Friendly front desk staff(48)
Classy environment(34)
Would stay again(10)
Elevator was OK(6)
Has rooms for families(4)
Negative reviews(38)
Anonymous User
Guestroom (Double bed)
Stayed in Nov 2024
Couples
11 review
4.7/5
Amazing
Posted on Jan 2, 2025
Location is the best , just few step from subway Shangzhi station, also you easily walk to many attraction place such as St.Sophia church and Zhongyang street just about 300 metre
Response from Property: Dear guest, thank you for staying at Vienna Hotel. I am glad to see your good comments on the hotel's service quality. The hotel is adjacent to the Sofia Church and Ha100 Shopping Center, which has everything you need for eating, drinking, playing and cinema. At the same time, the restaurant on the second floor of the hotel provides guests with high-quality breakfast service. You are welcome to experience it next time.
Croffle009
Deluxe Double Room
Stayed in Nov 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jan 7, 2025
A nice hotel close to metro shangchi station. Also, 10mins walk away from Zhongyang street. Very convenient location. Aircond able to be adjust instead of being centralised.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Business Room (2 beds)
Stayed in Nov 2024
Family
27 review
4.2/5
Very Good
Posted on Dec 23, 2024
The room and toilet is big enough for two persons, the location is walking distance to Sofia church and Zhong Yang street.
Response from Property: We are very happy to see your comments. We are honored to receive your evaluation for our service. We always serve our guests with enthusiasm and sincerity. The hotel is near Central Street, in a bustling business district, with Xinyi Mall nearby. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visits and waiting for you to come home.
Tanabodee Nutchanat
Family Friendly Room (Double Bed)
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Jan 1, 2025
Nice location and very clean
Response from Property: Thank you for your positive review. I hope to receive a 5-point rating next time. Welcome to visit again.
Kwang Kamonchanok
Business Room (2 beds)
Stayed in Nov 2024
Couples
3 review
4.0/5
Very Good
Posted on Dec 26, 2024
Nice location
Response from Property: 尊敬的賓客:您好!感謝您對維也納各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的! 祝: 開心每一天!
May
Standard Room (2 beds)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The hotel is in the city center with walking distance to church and railway station. The room is clean and water is hot.
Response from Property: Dear guest: Hello! Thank you for your trust in Vienna! Thank you for your generous praise and strong recommendation! It is really hard to leave Vienna. Vienna is your most beautiful and warmest home in Harbin. Remember to come back often when you have time!
GeorgianaF
Deluxe Double Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very well located. Right in the city center, close to everything, at 20 minutes away from Ice and Snow World by metro, 2 minutes away from Central Street.
Clean room and good breakfast.
Response from Property: Thank you for your positive review.Welcome to visit again next time.
CinrickPro
Deluxe Double Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 25, 2024
Best location
Efficient cleaning service
There is a travel agency attached to the hotel, a nice chap you can book all your tickets with.
Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again in Vienna. I wish you a happy mood and a happy family!
EllieL.
Featured Room (Double bed)
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 22, 2024
location of the hotel is convenience accessing to the main shopping area, less than 10mins walking. recommended overall.
Response from Property: Dear guest: I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Vienna in the future and tell us more about your feelings and experiences during your stay. I warmly look forward to your visit again!
ALICE GAR PING
Superior Double Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Nice hotel. Friendly staff. Near to central street, saint sophia cathedral and subway station.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Featured Room (Double bed)
Stayed in Sep 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Near mrt and morning market. Walk to the church and square at night. Bus stop is also nearby.
Response from Property: Thanks. I'm glad I can help you!
Anonymous User
Deluxe Double Room
Stayed in Dec 2024
Other
1 review
4.0/5
Very Good
Posted on Jan 8, 2025
Great location. Subway just 3mins walking distance
Response from Property: Thank you for your positive review.Welcome to visit again next time.
Charles250
Family Friendly Room (Double Bed)
Stayed in Oct 2024
Family
4 review
4.2/5
Very Good
Posted on Dec 2, 2024
Location ok . Kids like the theme of the room .
Response from Property: If you are satisfied with our rating, it should be 5 points.Thank you for your positive feedback. Wishing you a happy life
Avery C
Standard Room (2 beds)
Stayed in Nov 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 1, 2024
good good
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Jul 2022
Family
5 review
5.0/5
Outstanding
Posted on Aug 16, 2022
Friendly faces.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.