Eaself Hotel Reviews

Response from Property: Thank you for choosing Anran Hotel. We are extremely honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. If you are not satisfied with the room, please contact the front desk in time to make adjustments to meet your needs. We hope that our sincere service can bring you a more pleasant experience, the hotel All staff sincerely look forward to your visit again!

Response from Property: Since I have been alone for a long time, I am ashamed to see you so often. Dear guest, hello! I am very ashamed of your stay experience and your expectations and favors. Please allow me to reply to all the questions you raised here. 1. Regarding food issues, the catering department has been urged to speed up implementation and increase varieties to improve guest satisfaction. 2. Regarding the bathroom products and hygiene issues in the room, the housekeeping department was ordered to complete the rectification today, and special training was conducted for employees to resolutely prevent such problems from happening again! During the Spring Festival, the hotel is indeed fully booked and there is a shortage of staff, which has caused various problems during your stay. I sincerely apologize to you again. The hotel is improving one by one to address the above problems. We sincerely hope that in the hotel With our continuous efforts and adjustments, this situation will not happen to you or other guests during your next stay. You may not have forgiven us yet, so you can only express your regrets through the comment area and write down everything I want to say to you. I hope you can regain your trust in us after seeing our determination to make improvements. Enron Hotel must make changes, be diligent in its work, take great care of you, and live up to your trust. We sincerely hope that you will learn from it! Thank you again for your valuable opinions and suggestions. I hope that your trip to Erbin will leave you with nothing more than Apart from a little regret, there is also the enthusiasm of all employees at Enron! Wish you: Happy New Year and good luck in the Year of the Dragon!

Response from Property: [Lin Ice and Snow World] [Convenient for travel] Dear guest: Thank you for choosing to stay at Zi'anran Hotel. The hotel has verified your feedback. First of all, you have booked a quiet sleep king room (without windows). When you arrive at the hotel Later, the hotel upgraded you to an Anran double room (with window) for free. The prices of the two rooms are different. The housekeeping department will deal with the problem as soon as you raise it. But you're not very satisfied. Subsequently, the general duty manager of the hotel also promised to upgrade the suite the next day. The next day, you apply on the platform to check out 2 days early, and the hotel agrees not to deduct subsequent room charges. Since Anran Hotel adheres to the most professional service to accompany you in the morning and evening of your journey, it seems that years are passing by, but your heart is as calm as water, and you can feel the warmth and beauty of this city. We have always focused on the guest's stay experience and provide family-friendly services , the focus of all our work is based on the feedback of our guests. We hope that our hundredfold efforts can bring you full satisfaction. We hope that Harbin’s northern scenery, thousands of miles of ice, thousands of miles of snow, and the world-famous world of ice and snow, can soothe your worries. soul! Looking forward to meeting you again in Erbin, I wish you a smooth return trip!

Response from Property: Dear guest: Thank you for your stay and sharing this valuable review. Ranran sincerely apologizes to you for not being able to give you a satisfactory experience due to service issues during your stay this time. As one of the most important windows in a hotel, the front desk almost represents the overall image of the hotel. We will investigate and verify your feedback as soon as possible. In the future, we will continue to strengthen staff training and management to avoid such a situation from happening again. Improve the overall hygiene quality by focusing on details. We sincerely invite you to visit us again. wish you a happy life. From the Enron Hotel Management Team!

Response from Property: Hello, dear customer: Your support is indispensable for a happy life, and your approval is indispensable for a bright mood. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, "Ranran" will do Looking forward to seeing you again! I wish you all the best for the new year!

Response from Property: Dear customer: A confidant in the sea is like a neighbor in the world. It is rare to meet a bosom friend in a hundred years, you are Ranran's bosom friend, I am very glad to meet you. Your appreciation and recognition of Ranran is the nourishment of Ranran's growth process, and with the vigorous growth of Ranran, it will bring infinite warmth and surprises to every little master. Thank you for your support and love, but I will work harder, looking forward to meeting you again, love you~

Response from Property: Dear customer: Thank you very much for your praise and love for Zi Anran Hotel! We are very happy to see your compliments on the hotel. Living comfortably is the expectation of every traveler and the ultimate goal of our hotel services. We will continue to work hard to give you more impeccable professional services and detailed experience to make the journey perfect. Sincerely look forward to your coming again!

Response from Property: Dear customer: Thank you very much for your good review. I am very moved. I believe that every encounter in life is not easy. I am very happy to give you good memories after parting. Zi Anran is a warm hotel and welcomes you Come to Anran Hotel again next time! Happy new year! Happy Year of the Rabbit!

Response from Property: Dear Di Keguan, thank you very much for your support to the hotel. We are still a little bit disappointed that we did not get all 5 points of praise from you. It may be that the hotel still has something that is not in place. I hope you will come again next time Arrival can point out our shortcomings to us, we will try our best to do better, we serve with heart so that every guest officer who comes to the store can feel the warmth of home, hope our service can bring you more surprises and Touched, looking forward to your next visit!

Response from Property: Dear customer: Thank you for your good review. The hotel is located in the bustling area of ​​Jiangbei. There are shopping malls within a 10-minute walk around, which can meet your needs for dining, supermarkets, shopping and leisure. It is very convenient to Sun Island and Ice and Snow World. We also look forward to welcoming you. Come visit us again!

Response from Property: Dear customer: The noise and brightness of the world, the joy and happiness of the world, are like bright streams, in the wind, in my eyes, passing by, and warmth gushes out like spring water. I have no extravagant expectations. As long as you are happy when you stay at Enron Hotel and recall that the hotel is beautiful, then we will feel that everything is meaningful! Wish you all the best!

Response from Property: Dear distinguished guest, thank you for choosing Zi'anran Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support of Zi'anran Hotel and your recognition of the service staff. Every satisfaction is the result of hard work. We will continue to work hard to provide you with a more comfortable and warm stay experience. Every position in the hotel is committed to providing guests with excellent services. We look forward to meeting you every time! Have a good life!

Response from Property: Only your eyes can fill the gap, only your clarity can push back the nothingness, and only the warm sunshine can block the shadows. If the heart is full of sunshine, then we can all face the darkness. The strength of the heart is the real strength. Enron Hotel will cherish the confidence your guest has given Ranran. Thank you for your support. I wish you a happy National Day!