Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities7.9
Service7.7
Cleanliness8.6
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(2)
Offers pick-up/drop-offs(3)
Negative reviews(1)
Chasity
King Room with Sofa Bed High Floor
Stayed in Nov 2023
Solo traveler
7 review
8.0/10
Very Good
Posted on Dec 18, 2023
So the room was really great as far as you know the cleanliness of it and everything. I was very disappointed by the breakfast that you guys did Supply considering that you charge $25 and for what was served it just didn't make sense to me. Also the fact that someone had a key to my room and tried to access my room because you guys apparently double booked is a very big issue. I did bring my dog what if something had happened.
Stephen=)
Two Double Room with Sofa Bed
Stayed in Nov 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 7, 2024
Very Good and location is convenient.
Hotel provide shuttle bus to Universal Studios.
Guest User
Two Queen Beds and Bunk Beds Room with Sofa Bed
Stayed in Sep 2023
Family
1 review
10/10
Outstanding
Posted on Oct 16, 2023
Awesome location people are very nice front desk nothing I can say bad about this place
Guest User
Two Double Room with Sofa Bed
Stayed in Aug 2023
Family
1 review
10/10
Outstanding
Posted on Sep 9, 2023
This place is great! It is close to the park, there’s a free shuttle to and from universal studios daily, and the hotel staff are friendly! The included breakfast bar has many options and has great tasting food.
Guest User
Two Double Room with Sofa Bed High Floor
Stayed in Nov 2024
Family
31 review
4.5/10
Posted on Dec 22, 2024
Average normal hotel for its money, frankly bad breakfast, for three days there was no cleaning unfortunately
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Guest User
King Room with Sofa Bed
Stayed in Jul 2024
Family
5 review
7.0/10
Posted on Nov 5, 2024
Requested a quiet room, but after waiting for a long time, the only room available was next to the elevator. The room faces the high-speed motorcycles and the noise is quite loud. The shuttle bus to the park must be booked in advance, and there were no seats left when we went to see it.
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Anonymous User
Two Double Room with Sofa Bed High Floor
Stayed in Nov 2023
Traveling with friends
4 review
9.0/10
Great
Posted on Dec 25, 2023
The hotel has a total of seven floors. We stayed on the sixth floor and the view was good. It was very quiet. Several staff at the front desk were very welcoming and responsive. Just don't have high expectations for facilities and hygiene. Overall it's good
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andygrs
King Room with Sofa Bed
Stayed in Nov 2023
Family
32 review
7.5/10
Posted on Dec 25, 2023
This hotel has a serious problem of arbitrary deductions for credit card authorization. In addition to paying the room deposit when checking in, it will randomly deduct more than 700 US dollars and about 100 US dollars from time to time. Finally, I contacted Ctrip to tell me that I was pre-authorized by their hotel to book the hotel. This is the first time I have encountered this situation. I really don’t understand such a magical operation. It is already the second day after leaving the hotel, but the hotel has not unfrozen the pre-authorized fee. The refund is very unreasonable.
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Guest User
Two Double Room with Sofa Bed
Stayed in May 2024
Family
10 review
10/10
Outstanding
Posted on Jun 12, 2024
Spacious room, neat condition, convenient parking
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Guest User
Two Double Room with Sofa Bed
Stayed in Feb 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 1, 2024
I was very satisfied with my trip to Orlando.
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VaneB.
King Room with Sofa Bed
Stayed in Jul 2022
Couple
14 review
8.5/10
Very Good
Posted on Aug 29, 2022
Hotel very close to the Studios (max 10 minutes by shuttle).
Our room was very spacious and modern.
Complimentary shuttle service to Universal Studios well organized.
Normal breakfast