Somerset Hotels in Hanoi

Location is good. 45min from airport and walking distance to old quarter and the lake. Many eateries and cafe around the area. We had a 3 bedrooms executive apartment. Good size for 6 adults. Well equipped but the apartment will require refresh and renovate. The room has a strong smell when we checked in. Front desk team provided great service and very efficient for both checking in and checking out. Has provided a fantastic first impression.

This hotel was absolutely unreal. From the moment we arrived, we were approached with polite and kind attitudes not the staff, offered a medicinal tea during our wait and patiently assisted in locating am ATM to retrieve cash for a deposit. Every instance of our arrival and departure from the hotel for our day to day activities followed by polite greetings from the front desk staff. The view was beautiful, and the service apartment came supplied with several household objects including cooking pots, pans, and utensils. It was also equipped with a microwave which was very convenient. The location which just a 15-20 minute drive from Old Quarter, and still convenient enough for exploring by walking. There were several authentic shops and restaurants nearby which made for easy access to great meals and snacks during daily activities. I would highly recommend a stay with this hotel.

This hotel is like home feeling. Staffs are friendly, internet is good, nice gym and swimming pool with sauna. I always come back here whenever I visit Hanoi. Lately I see many group tourists checking in, which is a good sign for the hotel.