22Land Residence Hotel & Spa 52 NGO Huyen Reviews

Great location and super friendly staff, at this price there’s nothing serious to complain with. However, they could get all 5 stars from me by fixing the leaking water pipe and launching insect control (I saw a giant cockroach over 6cm in the room) I will still choose this unless I find better place.

We stayed here for two nights and had a really pleasant experience. The front desk staff spoke English well and were very helpful.

An infuriating and disappointing experience. I would advise anyone considering booking here to think twice. The room had no windows (can be open), which was not as described in the listing. The heating was broken, and despite promises to fix it, nothing was done, nor were additional blankets provided. The hot water lasted only about 10 minutes at a time. I endured a miserable night and couldn't wait to leave. Ultimately, due to early checkout, I was charged for a night and a penalty of approximately 1,150,000 VND. This is unfair: the hotel misrepresented its facilities, which were so inadequate that sleep was impossible. Despite this not being my fault, I was still charged an early departure fee😅

Overall good cleanliness and location, service wise need improvement i.e ask for second room card but they say they did not provide those, while leaving they did not ask that if we need taxi for airport.

I ordered for a deluxe room but bed was two and it was attached at night it was moving left and right making gap in middle so it was a good one

Room is clean, location is central. Easy to locate. Many food options are available. The entrance of hotel is within a smaller road, hence cars cannot enter.

Finding a reasonably nice reasonable budget hotel in Hanoi’s Old Quarter is not an easy task. The usual case is properties with old furniture and not too well maintained. In this sense 22Land Residence was better than the majority, but not ideal. It was clean, the amenities were decent, the location is close to perfect, or maybe even perfect if you value peace and quiet more than having to roll your suitcase for 30 meters from the last point accessible by car. What I particularly would value are larger rooms but you know - it is what it is. :-) The other two things that i value very much In a hotel are a chair to work on, and a stand to put my suitcase on, but with this room size I understand why it’s not possible in this hotel. Other than that I felt there OK, and for the first time I actually appreciated having a room with window, but without city view (overlooking a dark shaft inside the building), because in that way you are having both some air if you decide to open the window, and the peace, quiet and zero mosquitoes that the so popular in Vietnam rooms without windows offer. Overall, I liked my stay and I’m not saying I won’t stay there again, even though i might be tempted by a place with larger rooms.

The famous church is just around, many coffee shops and nice restaurants nearby

Very nice room, with plenty of space; the location is the best for Hanoi, close to the OldQuarter but not inside it; there are a lot of restaurants around the place. I think the hotel is expensive for the quality; you can get a very nice apartment, big and in a good location for the same price.

like a two-star accommodation there are two emergency exits on my floor. One looks clear, but the other one is placed with stuffs Some nuts are found on the floor between two twin beds.

22Land Residence Hotel & spa , accommodation were excellent, the staff were kind and polite amazing, always helping specially HEIN the evening staff all of staff we are grateful for team support. We had a very Really clean and nice hotel. Right across the street restaurant, coffee shops pharmacy everything you need . Easy to get to anywhere in Hanoi, launch, good sized rooms. satisfying stay at this hotel, and it was a great memory for me & husband , even we extended tow night . We would like to stay here again.

Stayed for another day, still was great

Hotel location is good, room clean but very noisy especially the rooms near to the lift

Good location. It is situated on a small street which is unaccessible by cars, so quite quiet. Nice coffee shop and laundry service on the same street. We booked a suite in the hotel, which had AC. It was as described.