To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.7
Service3.8
Cleanliness4.0
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All reviews(83)
Positive reviews(80)
Reviews with photos/video(21)
Great location(28)
Awesome stay(19)
Clean and tidy(17)
Awesome rooms(16)
Friendly owner(16)
Convenient location(11)
Great value for money(6)
Negative reviews(3)
Guest User
Suite
Stayed in Nov 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Jan 1, 2025
a very convenient location, with shops, cafes nearby
spacious room, with a renovated washroom. however, a leakage of the sink. luckily, not too serious
breakfast is basic, but acceptable with the room rate
Anonymous User
Superior Room
Stayed in Jun 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 4, 2024
This hotel is good location. There are nearby many food stalls. Staff are helpful.
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Kristina24
Standard Room
Stayed in Jan 2024
Solo travelers
25 review
4.0/5
Very Good
Posted on Feb 11, 2024
The location and the price for this hotel are pretty good which is why I would also come back. I booked a room with windows but got the cheaper one without any which was pretty inconvenient, wouldn’t recommend booking it. Got an upgrade for my second stay some days later but not the best room as mentioned before. It has everything I needed and I can recommend it if you are looking for a cheap place around the city.
Response from Property: Thank you so much for your kind review also spending your time to leave your feedback to us.And we are truly sorry for any inconvenience may cause to you. We surely will take your feedback under consideration to improve our service.We look forward to welcoming you back soon at our hotelHave a good day!Best regards,Sales Team
Rab M
Standard Room
Stayed in Dec 2023
Family
10 review
4.5/5
Great
Posted on Jan 13, 2024
The hotel is well located for access to old Hanoi and the downtown area. We had a pleasant stay and everything was as expected. No issues and amenable hosts
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Robert65
Standard Room
Stayed in Oct 2024
Solo travelers
14 review
3.7/5
Posted on Dec 6, 2024
Location was perfect for what I was looking for.
RHtravel
Suite
Stayed in Dec 2024
Solo travelers
21 review
1.0/5
Posted on Jan 26, 2025
Would not recommend at all.
Bin Shubin
Standard Room
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The location is good for travelers, the room is clean and front desk ladies are friendly.
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Bankin
Standard Room
Stayed in Apr 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on May 25, 2024
Great experience and nice service, polite and helpful staff
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Bennett Teo
Superior Room
Stayed in Dec 2023
Couples
2 review
3.2/5
Posted on Jan 8, 2024
Staff were helpful but spoke little English. Room was basic. Toilet was not maintained very well with stains and rust. Location was good with many food options nearby.
Response from Property: Thank you so much for your kind reivew also spending your time to leave your feedback to us.And we are truly sorry for any inconvenience may cause to you. We surely will take your feedback under consideration to improve our service.We look forward to welcoming you back soon at our hotelHave a good day!Best regards,Sales Team
Guest User
Suite
Stayed in Jul 2024
Solo travelers
44 review
3.7/5
Posted on Oct 7, 2024
I never managed to make it to the hotel
Response from Property: Thank you so much for your kind review also spending your time to leave your feedback to us.We surely will take your feedback under consideration to improve our service.We hope to have you back in your next accommodation in Hanoi.Thank you & best regards,Sales Team
Cloe Pettigrew
Superior Room
Stayed in Feb 2024
Couples
3 review
4.2/5
Very Good
Posted on Mar 22, 2024
Was perfect location! Ideal for a couple of nights exploring Hanoi!
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Hajrin
Suite
Stayed in Jan 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Feb 16, 2024
Hotel loc on old quarter close to train street market also any fnb shop
Response from Property: thank you so much , see you next time in 22land residence 71 hang bong!
Kaay
Standard Room
Stayed in Oct 2023
Travel with friends
14 review
4.5/5
Great
Posted on Nov 3, 2023
We had a pleasant overall stay in this hotel. We stayed in the Deluxe room before and that was nice and spacious, length wise. We were happy with the stay so we booked for another day after our trip. This time we stayed in the standard room. It was a pleasure surprise how spacious the standard room is too! The rooms are as in the photos. The only thing that bothered me in both rooms were the shower head holes being stuck, so water was spraying all different directions when taking a shower. Oh and our standard room had a window which would equal no window, because there was a whole wall blocking the view and any daylight.
Response from Property: Thank you so much for your kind support also spending your time to leave your feedback to us.And we are truly sorry for any inconvenience may cause to you. Can you help us share whether anything we should improve for better service.We look forward to welcoming you back soon at our hotelHave a good day!Best regards,Sales Team
Guest User
Standard Room
Stayed in Dec 2023
Travel with friends
7 review
4.5/5
Great
Posted on Mar 7, 2024
Good place to stay! room had no windows. Overall clean and comfortable
Response from Property: Thank you so much for your kind review also spending your time to leave your feedback to us.And we are truly sorry for any inconvenience may cause to you. We surely will take your feedback under consideration to improve our service.We look forward to welcoming you back soon at our hotelHave a good day!Best regards,Sales Team
Od_ette
Superior Room
Stayed in Nov 2023
Solo travelers
11 review
3.7/5
Posted on Dec 29, 2023
Good location. Clean. Friendly. Construction going on. Extremely loud :(
Response from Property: Thank you so much for your kind support also spending your time to leave your feedback to us.And we are truly sorry for any inconvenience may cause to you. We surely will take your feedback under consideration to improve our service.We look forward to welcoming you back soon at our hotelHave a good day!Best regards,Sales Team