base-YUPING Serviced Apartment

base-YUPING Serviced Apartment Reviews

base-YUPING Serviced Apartment

Building 3 No 697 South Yuping Road, Changning District, Shanghai, ChinaView Hotel Details
base-YUPING Serviced Apartment
base-YUPING Serviced Apartmentbase-YUPING Serviced Apartmentbase-YUPING Serviced Apartment
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base-YUPING Serviced Apartment Guest Reviews

4.7/5
Outstanding
154 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(154)
Positive reviews(151)
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Awesome amenities(41)
Great location(20)
Many amenities(19)
Perfect for business trips(17)
Friendly front desk staff(17)
Easy to get around(16)
Well designed(12)
Amazing natural light(5)
Negative reviews(3)
rcrdm
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jul 2024
Other
52 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Stayed here for a month in September while having Chinese lesson near Jing’An Temple, easy to reach everywhere with the metro (10 min walk). The studio apartment is spacious which is quite nice for lo ger stays, kitchen to not always eat outside also a plus.
Response from Property: Thank you very much for your affirmation and sharing! We are very pleased to see your experience staying here during September. I'm glad to know that our location makes it easy for you to visit Jing'an Temple and the subway, and the efficient transportation connection provides convenience for your course study. We are proud of the spacious design and kitchen fittings of our studio apartments, which really enhance your living experience. In the near future, we sincerely invite you to visit again and continue to enjoy our services. Looking forward to making you feel the warmth and comfort of home with the same professional attitude and exquisite environment. Thank you again for your valuable feedback, your satisfaction is our unremitting pursuit.
Behzad Saket
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Everything was good , best people in reception . Helpful and kind staffs
Response from Property: Dear guest, hello! Thank you so much for your kind words about our reception staff. Our team members always adhere to the customer-centric service concept, and your satisfaction is our greatest achievement. In the coming days, we promise to provide excellent service as always and strive to exceed your expectations. At the same time, you are also welcome to put forward valuable comments or suggestions to make our service more perfect. Thank you again for visiting and positive comments, and look forward to seeing you next time!
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jan 2025
Business travelers
193 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Stayed for 7 consecutive days. What I am quite satisfied with is that the room is quite airy and soundproof. The surrounding area is quite quiet and suitable for work and self-cultivation. There is a 24-hour on-call service downstairs, which is quite safe. It is great to have a gym and sauna!
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Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. We are very honored to have recognized your accommodation experience. We are very pleased to hear that you are satisfied with the sound insulation, surrounding environment and safety measures of the room. We have been committed to providing a quiet and comfortable accommodation environment to meet the needs of different guests. Regarding the gym and sauna, we know that they are important places for you to enjoy your leisure time, and we are very happy to receive your praise. Your valuable feedback will be the driving force for our continuous improvement. If there is any need for us to optimize or encounter any service problems in the future, please feel free to contact us. We will do our best to ensure that every guest can enjoy the best experience during their trip. Looking forward to serving you again and looking forward to your visit again!
Seeme Fly
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Dec 2024
Couples
8 review
4.5/5
Great
Posted on Feb 4, 2025
It's far from the city center and shopping malls, but there's Zheng Yuanyuan nearby, which has great massage! **Ordering food is fast and there are many choices. The hotel has a takeaway stand for pick-up** which is very convenient. The bath shampoo and body products smell great.
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Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. Thank you very much for your valuable review. We are deeply sorry for the inconvenience of the location and will definitely take measures to improve this situation. We are very happy about the positive comments about Zheng Yuanyuan and the takeaway service, and we promise to continue to provide quality choices and services. We will pay special attention to your feedback on bath and shampoo products and promise to continue to provide a comfortable experience. Thank you again for your feedback, your voice is very important to our improvement. We will continue to work hard to improve our service and look forward to your next visit to experience more of our improvements and progress.
Tingjun
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
subway: Line 2: Subway Exit 1 Line 15: Exit 7. It's a bit of a walk from the hotel, but it's quick and safe to walk late at night. front desk: If you can assist with parcel collection and takeout, the front desk staff will notify you. If you do not have a mainland phone number, the front desk will notify you via WeChat. This time I asked them to help send the package, and the service was very good! If you haven't checked in yet, you can send the package here in advance, tell the front desk, and pick up your package from the shelf when you check in. They make a pot of tea every day, and you can bring a thermos to fill it before going out, so you can drink it when you go out. Inside the room: The equipment is very complete, but the disadvantage is that there is no humidifier or air filter or clothes deodorizing spray. When I come back from eating in a restaurant, the clothes are very smelly and they never go away. People who are sensitive to smell can bring their own Housekeeping: Make the bed, replenish water, take off shoes, tissues, change garbage in the room and toilet every day, and change toilet floor mats every day (this is something that many hotels cannot do) The floor aunts will mop the floor every day, and the room will smell good when you go back at night. Other facilities: The gym is 24 hours a day, but I didn't use it, and I don't know about the sauna either. We arrived early that day and were allowed to check in early. Thank you very much. The facilities are actually very complete and there are no problems with allergies or pillows on the bed to sleep on. The only problem was that it was very noisy the night I checked in. I didn’t know where construction was going on, and the house would vibrate. From the construction at night to the morning, it was noisy all night long... Another small disadvantage is that the plug next to the bedside is old-fashioned and can only use USB. The plug in the kitchen is relatively strong. I'm 15cm tall, so the shower head in the bathroom can only be hung back up. It's awkward to wash my hair and apply shower gel. I wish I could have a shorter shower head hanging next to it so it won't spray onto my face. The toilet supplies are very fragrant, and I especially liked the pictures. I want to buy the same ones. If you want to cook your own vegetables, you can take Exit 2 of Line 2. There is a large supermarket there with many vegetables to choose from. The fruits in the underground supermarket at Exit 1 are not delicious. When I left, the front desk also gave me a small gift. The service here is really worth it! There are Bawang Tea Ji, Mixue, Starbucks, coffee shops, shopping malls, supermarkets, and Watsons nearby. It is relatively close to Hongqiao Airport, and it is also very convenient to go to Shanghai West Road Railway Station, and it is also very convenient to transfer to Suzhou!
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6/10
Response from Property: Dear guest, thank you for choosing base Yuping Serviced Apartment. Thank you very much for your detailed feedback! We are honored to receive such pertinent and useful suggestions, which is an important basis for improving our service quality and bringing a better experience to every guest. For transportation from the apartment, we will mark the subway exit information more clearly on the official website and provide more detailed navigation instructions. Your safety is always our top priority. Even if you visit late at night, we will ensure a safe walking route. Regarding the front desk service, thank you for your good comments. We have also emphasized that the service staff will further strengthen the training of communication with guests to ensure seamless connection of package and takeaway services. We are happy to assist in handling more storage needs to ensure that international guests can receive timely responses. We are committed to maintaining the complete equipment. We will make rectifications for the lack of humidifiers or air purification equipment, consider adding such equipment in the guest rooms, and study clothing deodorization products that are more conducive to the experience. At the same time, thank you for your affirmation of the tea service provided. We continue to work hard to improve the details of the stay experience. Of course, purchase issues and room services will be important contents in the specific rectification plan. We recognize your inconvenience and apologize for it. Fixing the plug problem is on the to-do list, and we have started to find solutions to optimize the bathroom shower head hanging rod design to make it more comfortable. We will pay more attention to such matters and improve facilities to meet the needs of different guests. Finally, we are very pleased with the small gift at the front desk and the surrounding amenities. We sincerely receive your suggestions and will do our best to improve to respond to and exceed the expectations of every guest. We look forward to serving you again and letting you experience a more comfortable and efficient stay.
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Dec 2024
Solo travelers
2 review
2.2/5
Posted on Jan 12, 2025
There were fleas on the bed. I slept there for a night and was covered with bites all over my body. My neck, arms, and legs were all itchy. It was so itchy that I couldn't sleep in the middle of the night. This was the first time I stayed in a hotel with fleas. I was so upset.
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Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. We are deeply sorry for the unpleasant experience you encountered during your stay. We understand that you have suffered serious inconvenience and are deeply concerned about this. To ensure that other guests' experience is not affected, we have immediately carried out a comprehensive and thorough cleaning and disinfection of your accommodation area, focusing on the bedding area. We are once again deeply sorry for the inconvenience this has caused you. We promise you that we will continue to improve our service quality and hygiene standards to prevent such incidents from happening again. We will do our best to resolve any problems you encounter in our hotel. I hope that when you visit again in the future, this place will become a safe haven for your soul. Thank you for your valuable feedback, which is a valuable opportunity for us to improve.
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Very easy to find, the design is very user-friendly, and you feel like home as soon as you enter the lobby. All the service staff are very nice and attentive, especially Devine. Well, I will come to this apartment again next time~
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6/7
Response from Property: Thank you for choosing Base Yuping Serviced Apartments. Thank you for your high evaluation of us. We are glad that you had such a pleasant stay in the apartment. We are proud to have employees like Devine who can serve you attentively and make you feel at home. Your satisfaction is our greatest pursuit. I hope that Devine's service has left a deep and positive impression on you. Your valuable comments are very important to us and will be used to continuously optimize and improve the quality of our services. We look forward to your visit to our apartment again next time. We will do our best to ensure that you can enjoy a better and more intimate service experience. Thank you again for your choice and feedback. Looking forward to seeing you again in the near future.
Jiyongyina
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
It was already evening when I checked into this serviced apartment for the first time. Cherry and Devine at the front desk were very welcoming and even upgraded me to a one-bedroom apartment. It is well-equipped and very clean. What I love most is that there is a washing machine in the room! The sun can shine in the room until the afternoon, which is great. Really recommended! Good service and enthusiastic people! The two security guards are also very enthusiastic and help deliver express delivery to the door of the room every day. I will stay here again in the future. Forgot to mention, there was a young lady at the front desk who also helped a lot. Anyway, thank you very much 🙏
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Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. Thank you for your warm review! We are honored that you had such a pleasant stay. We will definitely share your feedback with all team members, whose enthusiasm and professional service are our pride. The upgraded rooms and the washing machine facilities provided are designed to enhance your stay experience, and we are glad that they have been recognized by you. We are honored to make you feel happy in the warm sunshine and professional service. Thank you again for your stay and look forward to your next visit! Wish you all the best and happiness always with you🙏
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I like it very much. The location is in Gubei, and there are many Japanese restaurants nearby. I stayed there for a few days and felt at home. It was also very convenient to do laundry. I like the design of the room, which is simple and bright. The staff is also very good and attentive.
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Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartments! Thank you very much for your praise and recognition of our apartment. Your satisfaction is our driving force. We are glad that you feel that this place is very cost-effective and enjoy a comfortable stay. If there are any areas for improvement or future suggestions, please feel free to contact our guest service department. Looking forward to your visit again and wish you a happy life!
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
I stayed with my friends during the Mid-Autumn Festival. As soon as I entered the door, I received a warm and polite greeting from the staff, and they also provided moon cakes from Xinghualou, which was full of festive rituals. Due to the sudden typhoon weather in Shanghai, I basically did not go out, and I explored the room thoroughly. Hygiene: The hotel is very clean, there is a faint fragrance when you enter the door, and the windows are clean. Facilities: All the necessities of life you can think of are available, and washing machines and microwave ovens are used, which are very clean and convenient. Service: The feedback speed and attitude of the staff are very commendable. I called the front desk several times, and the staff answered the phone very quickly, without any impatience, and solved the problem very quickly. The things that needed to be supplemented were delivered to the door in a few minutes. Because my companions had average sleep quality, I communicated in advance and helped coordinate. During the period, I took takeout several times, and the staff took the initiative to say hello and asked if there was any help needed. It was very considerate! Environment: Needless to say, the environment is simple and refreshing in Japanese style. The door is not open along the street, so the privacy is good. The room is also well soundproofed. I didn't hear any sound except the typhoon during my stay. The surrounding life is convenient, and there are abundant takeaways and a wide range of choices. I am very satisfied with this stay. I will come again if I have the chance and recommend it to my friends. Thanks to every staff member during my stay!
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Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartments! Thank you very much for your positive comments and affirmation. We are honored and encouraged. We are very happy to know that you spent a festive, comfortable and enjoyable Mid-Autumn Festival in the hotel. Thank you again for choosing our hotel and welcome you again in the future. We will use your satisfaction as motivation to continuously improve service quality and create a better accommodation experience.
Anonymous User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jul 2024
Other
8 review
4.5/5
Great
Posted on Aug 14, 2024
The location of the hotel is very good. It takes only 10 minutes to walk from Loushanguan Road. There are many restaurants and convenience stores along the way. It is just right to buy some food to take back. If you need to take a taxi, the entrance is at the intersection, which is convenient for getting on and off. The service staff is good and very friendly. The room is simple, but the equipment is complete, including a bread machine. I would be happier if there was a microwave. The washing machine has a drying function, which is very convenient. When you come back from a day out, the clothes are washed directly, and there is a shielded door to reduce noise, which is still very good. The bathroom is clean. The gym is also well maintained on a daily basis, and the treadmill works fine. The only regret is that I didn't experience the steam room~
Original TextTranslated by Google
Response from Property: Thank you for choosing Base Yuping Serviced Apartment and taking the time out of your busy schedule to leave us a thoughtful review. Our apartment has always been committed to providing high-quality services and a comfortable accommodation experience. We are very happy to hear your high evaluation of the apartment, and we will continue to work hard to improve our service quality to meet your requirements. The room is equipped with a microwave oven, which is placed in the kitchen cabinet above the washing machine. I hope you can experience our sauna service next time you stay. If you have any other needs or suggestions, we are very happy to help you. Thank you for your understanding and support. Thank you again for your review and look forward to your next visit!
jjjj7171
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jun 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Good environment, good service, laundry and fitness are very convenient, and the transportation is very convenient. The price-performance ratio is very high. Next time I come to Shanghai, I will choose this hotel first👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartments! Thank you very much for your praise and recommendation! We are honored that you are so satisfied with our environment, services, facilities and convenience. Your choice is the greatest affirmation of our work. In order to ensure that every visit can exceed expectations, we will continue to work hard to improve the level of service and facilities. Looking forward to your visit again next time, we sincerely invite you to experience our quality service again and share a good time. Your satisfaction is our unremitting goal. Thank you again, and look forward to meeting you next time!
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The room is very cozy, fully equipped with induction cooker, microwave, and refrigerator. The hot water and air conditioning are very comfortable. It is very clean. The windows have good lighting. It is suitable for a short stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing base Yuping Serviced Apartment. Thank you very much for your praise and affirmation! We are glad that you were satisfied with our room facilities, comfort, cleanliness and natural light. We will continue to work hard to ensure that every room provides the same high-quality stay as you experienced. If you encounter any problems during this period, whether it is a minor annoyance or require additional service, please feel free to let us know and we will respond immediately. In addition, if you have any special needs or suggestions, you are welcome to share them. Your feedback will be the driving force for our continuous improvement. We look forward to serving you again and welcome your next visit!
Anonymous User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in May 2024
Travel with friends
2 review
3.7/5
Posted on Jun 30, 2024
It's about 15 minutes walk from the station. The room was clean, but the hot water in the shower was weak.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing base Yuping Serviced Apartment! Thank you very much for taking the time to leave us your valuable feedback. We are happy to hear that you found the room clean and tidy to your satisfaction. We are deeply sorry for the inconvenience caused by the hot water issue in the shower. We pay great attention to your feedback and will immediately inspect the relevant facilities and optimize and upgrade the hot water system to ensure that all guests can enjoy a stable and sufficient hot water supply in the future. Our goal is to provide the best possible accommodation experience, and thank you again for pointing it out, which will help us continue to improve your stay. Please feel the significant improvement next time you visit.
Bigmeiren
Exquisite Studio (with Kitchen Washing Machine)
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The exterior, interior, details, and service are all very Japanese. Even the smell in the corridor is the same as living in Japan. The location is good, opposite Loushan Middle School. Many families who are taking the high school entrance examination live here (I met many classmates). There are induction cookers, microwave ovens, and washing machines in the house. The storage space is surprisingly large despite the small area. The toilet is also smart. In short, it is very comfortable and suitable for short-term or long-term stays.
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Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment! Thank you for your appreciation and support. We are very glad that you think the room has left you with a comfortable impression. If you have any room for improvement or other needs, please feel free to let us know. We are committed to providing you with a more excellent accommodation experience. Looking forward to seeing you again!