Thang Long Opera Hotel

Thang Long Opera Hotel Reviews

Thang Long Opera Hotel

1C Phố Tông Đản, 1C P. Tông Đản, Lý Thái Tổ, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
Thang Long Opera Hotel
Thang Long Opera HotelThang Long Opera HotelThang Long Opera Hotel
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Thang Long Opera Hotel Guest Reviews

4.6/5
Great
73 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(73)
Positive reviews(70)
Reviews with photos/video(13)
Great location(21)
Friendly owner(15)
Awesome stay(13)
Convenient location(12)
Clean and tidy(6)
Negative reviews(3)
Luna Ruby
Superior Room
Stayed in Dec 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jan 14, 2025
The hotel was better than I imagined when I booked it. It was located in a quiet street, close to Hoan Kiem, but not too noisy. This is the hotel I would like to stay at again next time I go to Hanoi.
dubois
Junior Suite
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 26, 2024
I normally stay in the old quarter, but I decided to change it up on this visit and I’m very happy I did…the street the hotel is on is not as busy as staying in the old quarter, but only a 10 minute walk to the old quarter and all the attractions…room was excellent, breakfast was very good with a very nice selection of food, staff were very nice and very helpful….I will definitely be back
Response from Property: Dear Mister Dubois, Warm greetings from Thang Long Opera Hotel - Hanoi!The staff and Management Team join me express our sincere thanks for your stay at Thang Long Opera Hotel recently, sharing your nice experiences, and giving so kind review on us, especially the perfect location, the variety and quality of our buffet breakfast, and our staff's hospitality, making sure our property be strongly recommendable to friends of you and our potential customers. Wishing you and yours Happy New Year, and we certainly look forward to welcoming you back our hotel in the not so-far-distance future and we have more chance to serve you the best services come from our hearts!Warm regards,The Hotel Management Board
Rychy
Deluxe king Room
Stayed in Nov 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Top notch. Clean. The location is very good. Walkable to the old quarter. Top service.
Response from Property: Dear our valued Guests, Warm greetings from Thang Long Opera Hotel - Hanoi!The staff and Management Team join me express our sincere thanks for your stay at Thang Long Opera Hotel this special occasion, sharing your nice experiences, and giving so kind review on us, making sure our property be recommendable to friends of you and our potential customers. We wish you Happy & Prosperous New Year, and certainly look forward to welcoming you back our hotel in the not so-far-distance future and we have more chance to serve you the best services come from our hearts!Warm egards,The Hotel Management Board
Cosgrove
Superior Room
Stayed in Dec 2023
Solo travelers
16 review
4.7/5
Amazing
Posted on Jan 16, 2024
Staff at the front desk were really helpful and had an excellent level of English for communicating. Room was spacious and well kept. Gym is in need of some attention but would definitely stay again or recommend.
Response from Property: Dear our valued guests, Warm greetings from Thang Long Opera Hotel in Hanoi! On behalf of the Thang Long Opera Hotel team, I would like to express my sincere gratitude for your stay at our hotel and share your feelings and wonderful experience with the hotel. We wish you a pleasant stay and we sincerely look forward to your next visit to Hanoi and Thang Long Opera Hotel so that we have more opportunities to provide you with the best service from the heart. Respect, hotel management committee
Guest User
Superior Room
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Room was clean. Water heater worked well & was hot. Quiet location. Front desk staff and porter spoke good English. Everyone was helpful & pleasant. Food at restaurant is very reasonable and delicious. Good spread for breakfast buffet . There’s a freshly make to order egg station. Walkable distance to Lake , Old city Gate , Old Quater & Long Bien Bridge.
Response from Property: Dear our valued guests, Warm greetings from Thang Long Opera Hotel in Hanoi! On behalf of the Thang Long Opera Hotel team, I would like to express my sincere gratitude for your stay at our hotel and share your feelings and wonderful experience with the hotel. We wish you a pleasant stay and we sincerely look forward to your next visit to Hanoi and Thang Long Opera Hotel so that we have more opportunities to provide you with the best service from the heart. Respect, hotel management committee
Guest User
Superior Room
Stayed in Jul 2024
Travel with friends
52 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Good hotel. With good service. Good breakfast.
Response from Property: Dear our beloved Guests,Warm greeting from Thang Long Opera Hotel - Hanoi!On behalf of the staff and Management Team, I would like to express our sincere thanks for your recent stay at Thang Long Opera Hotel. I was delighted to learn that you enjoyed your stay and that our staff’s hospitality, rooms’ cleanliness, and buffet breakfast making sure our property deserves to be recommended to your friends and our potential customers.Wishing you a great time and we certainly look forward to welcoming you back Thang Long Opera Hotel in the not so distant future, then we have another chance to serve you with all the best services come from our hearts.Respectfully,Hotel Management Board
Guest User
Superior Room
Stayed in Nov 2023
Solo travelers
1 review
2.2/5
Posted on Dec 24, 2023
Unreliable. I requested a pickup from the airport twice, with no response from the hotel. So I had to take an expensive taxi from the airport to the hotel, when it should have been a free pickup. I left for the whole day with the “clean this room” sign on my door, and when I got back the room hadn’t been cleaned.
Response from Property: Dear our valued guests, Warm greetings from Thang Long Opera Hotel in Hanoi! On behalf of the Thang Long Opera Hotel team, I would like to express our sincere gratitude for your stay at our hotel during your stay in the capital of Hanoi and for your suggestions, which will help us to continuously improve our hotel in a short period of time. We wish you a pleasant stay and we sincerely look forward to your next visit to Hanoi and Thang Long Opera Hotel so that we have more opportunities to provide you with the best service from the heart. Respect, hotel management committee
Thi Van Anh
Superior twin Room
Stayed in Sep 2024
Business travelers
7 review
4.0/5
Very Good
Posted on Jan 13, 2025
Perfect service ...
Anonymous User
Deluxe Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Very good. Both Service and environment.
Response from Property: Dear our valued Guest,Warm greeting from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, I’d like to express our sincere thanks for staying with us, sharing your feelings and nice experiences about the hospitality and the hotel green atmosphere.Wishing you a great time & we certainly look forward to welcoming you and your back Hanoi and Thang Long Opera Hotel again, and then we have more chance to serve you all the best services these come from our hearts. Respectfully,The Hotel Management Board
Guest User
Deluxe Triple Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 9, 2024
We enjoyed so much!
Response from Property: Dear our beloved Guests,Warm greetings from Thang Long Opera Hotel - Hanoi!On behalf of the Thang Long Opera Hotel team, I would like to express our sincere thanks for staying with us during your vacation in Hanoi and giving so kind review on us, …making sure our Thang Long Opera deserves to be recommended to your friends and other travelers. Wishing you a great time and we certainly look forward to welcoming you back Thang Long Opera Hotel again, then we have more chances to serve you with all the best services come from our hearts. Respectfully,The Hotel Management
Thooppoltup
Superior Room
Stayed in Dec 2022
Family
22 review
5.0/5
Outstanding
Posted on Feb 17, 2023
Hotel loated in tourist city center.Not far from Huan Kiaem Lake easy to walk.Breakfast very nice (you should try)Hotel furniture was quite old but Ok.Staff can communicate in English very nice and clear infomation also with warm service-mind.Mostly I love this hotel.
Response from Property: Dear our Valued Guest,Warm greetings from Thang Long Opera Hotel - Hanoi! On behalf of the Thang Long Opera Hotel team, we’d like to express our sincere thanks for visiting us recently and giving very kind review on our staff & service, making sure the Thang Long Opera Hotel deserves to be recommended to friends and other travelers.Wishing you a great time and certainly look forward to welcoming you back Thang Long Opera again in the upcoming time then we have more chance to serve you with all the best services come from our hearts. Respectfully, The Hotel Management Board
Guest User
Deluxe Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The hotel is very good, just a few hundred meters away from Hoan Kiem Lake, and it is very convenient to go anywhere. The front desk staff can speak Chinese, and our app cannot call a taxi, but the front desk staff helped us get a taxi, and later called us to say that if we want to go back, we can call him to call a taxi for us. The hotel also gave us New Year gifts on New Year's Eve, which was a surprise. In short, I am very satisfied, very good
Original TextTranslated by Google
Response from Property: 尊敬的客人,河內升龍歌劇院酒店向您致以熱烈的問候!全體員工和管理團隊與您一道,對您最近入住升龍歌劇院酒店表示誠摯的感謝,感謝您在新年前夕與我們分享您的美好體驗,並給予我們如此友好的評價,尤其是酒店的便利位置和員工的專業服務,確保我們的酒店值得向您的朋友和潛在客户推薦。祝您新年快樂、興旺發達,我們期待在不久的將來再次歡迎您光臨我們的酒店,我們將有更多機會為您提供最優質的服務!誠摯的問候,酒店管理委員會
Zhugm
Superior Room
Stayed in Dec 2024
Solo travelers
35 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The breakfast is quite rich. The service is warm, the front desk has good English and is responsive. The hotel is in a good location, with convenient restaurants around and not far from major scenic spots. It would be better if more bottled water was available.
Original TextTranslated by Google
Response from Property: 尊敬的客人,河內升龍歌劇院酒店向您致以熱烈的問候!我與酒店員工和管理團隊一起對您最近入住升龍歌劇院酒店表示誠摯的感謝,感謝您與我們分享您的美好體驗,並給予我們如此友好的評價,尤其是酒店便利的地理位置、我們自助早餐的種類和質量以及員工的熱情好客,確保我們的酒店值得向您的朋友和潛在客户推薦。您的反饋也將幫助我們在下一次設施設定中提供幫助。祝您新年快樂、興旺發達,我們當然期待在不久的將來歡迎您再次光臨我們的酒店,我們將有更多機會為您提供最優質的服務!誠摯的問候,酒店管理委員會
Guest User
Deluxe twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The location of the hotel is good. It takes less than 5 minutes to walk to the Hoan Kiem Lake. The room has a small balcony, and the tables and chairs on the balcony are clean even outdoors. Staying for three consecutive days, the breakfast Pho and self-service dishes have changed. There is a circle K downstairs and around the corner to buy snacks and drinks.
Original TextTranslated by Google
Response from Property: 尊敬的客人,河內升龍歌劇院酒店向您致以熱烈的問候!全體員工和管理團隊與您一道,對您最近入住升龍歌劇院酒店表示誠摯的感謝,感謝您與我們分享您的美好體驗,並給予我們如此友好的評價,確保我們的酒店值得您的朋友和潛在客户推薦。祝您新年快樂、興旺發達,我們期待在不久的將來再次歡迎您光臨我們的酒店,我們將有更多機會為您提供最優質的服務!誠摯的問候,酒店管理委員會
Guest User
Deluxe Room
Stayed in Nov 2024
Travel with friends
3 review
3.7/5
Posted on Dec 26, 2024
The hotel facilities are old. The bathroom door lock is broken and there is no way to lock it. Most of the breakfast items are not delicious. I may not consider a second visit in the future.
Original TextTranslated by Google
Response from Property: Dear guests, Hanoi Thang Long Opera Hotel would like to extend warm greetings to you! I join the staff and management team in expressing our sincere gratitude for your recent stay at Thang Long Opera Hotel and thank you for your feedback. This feedback will help us improve our facilities and services in the short term. I wish you and your family a Happy New Year, we look forward to welcoming you to our hotel again in the near future, and we will have more opportunities to provide you with the best service! Sincere regards, Hotel Management Committee