Hillary Hanoi Hotel Reviews

Nice hotel , good service and clean but located far away from old quarter. Hà Nội’s travel points is old quarter.

Average hotel. I’d say worth the price. If you on a budget go for it 😊

It’s quiet location not strategic, food not good n simple . Not recommend for friends . Pool small doesn’t look like in the picture

The Staff was very nice, they helped us organize a trip to ha long bay and were really helpful with all of our questions.

Good location and helpful staff. The hotel itself is a bit outdated though, a renovation / restoration will do it good

Offers very basic package over all. Not a place that I would spend time other than shower and sleep. It’s 20-25min by taxi to old quarter/french quarter. So the location is ok’ish. Around there is not much, mostly residences small coffee shops and some bars, mini markets and pharmacy at least, but have to walk a few blocks around to find them. Positives about the room: bathroom and shower are good size and water has good pressure and temperature. Bed is good size and comfortable. The AC works well. Negatives about the room: didn’t like the included breakfast, the room wasn’t clean, dust all over the place and saw many small cockroaches everywhere. No view at all, one small window. One morning, we had turn on the do not disturb signal, but the cleaning ladies opened the door suddenly. Even if it was a mistake on room number, the usual procedure is to knock always before. It was 8am, so we woke up very suddenly and scared for a few seconds. The lady quickly apologised (didn’t sound sincere) but we were confused and definitely woke too quickly awake and not presentable. As she closed the door we noticed they were not discreet and were laughing and chatting in Vietnamese after the incident. Even after she closed the door we could hear them for a while, sounded like it was funny. not very professional way to deal with it. The swimming pool is at the top of the building but looks nothing like the photos online. The room looks slightly underwhelming than the photos promote, like they have been enhanced or photoshopped too much. Doesn’t really match in person. The front desk was nice and helpful, one of the only good general things. Another positive is they provide filtered water at the lobby to refill your bottle. Very happy with that, offers icy cold and hot. Not very common in Vietnam. I wish I had taken photos but forgot to do it while I stayed there. Hope the info was helpful, I will not be returning to this hotel.

Incredibly placed, 10/10 staff super helpful, booked me a grab and assisted me in having my phone repaired recommending a place that spoke English and would quote appropriately. Room very nice, spacious and modern.

clean and nice hotel, the only disadvantage is a bit small, but worth the price

Clean and everything you need in the room. Would stay here again

Good hotel for the short quick trip nice place but far from the city center you need to get transportation

It was a coincidence to book here. My friend had a problem with her initial apartment booking, so we decided to find another place for one night. We met the manager (I believe she is) at the reception, she's speaking fluent English and she even helped me with my phone issue. Apart from the hotel being slightly distance away from the busy old quarter, this hotel provided great service. We liked it, and so we decided to stay another two nights. Thanks Hillary Hanoi Hotel! p.s: strong creamy coffee lover would love the coffee shop opposite the hotel!

Very Convenient for not longer stay. But highly recommend this 4 Star hotel.

The breakfast isn’t ideal one and not Veriaty

Okay but too far from everything