Hanoi Aria Central Hotel & Spa

Hanoi Aria Central Hotel & Spa Reviews

Hanoi Aria Central Hotel & Spa

45 Đ. Lê Duẩn, Cửa Nam, Hoàn Kiếm, Quan Dong Da, Hanoi, VietnamView Hotel Details
Hanoi Aria Central Hotel & Spa
Hanoi Aria Central Hotel & SpaHanoi Aria Central Hotel & SpaHanoi Aria Central Hotel & Spa
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Hanoi Aria Central Hotel & Spa Guest Reviews

4.3/5
Very Good
98 review
Verified reviews
Location4.4
Amenities3.9
Service4.6
Cleanliness4.2
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All reviews(98)
Positive reviews(93)
Reviews with photos/video(16)
Friendly staff(38)
Awesome stay(18)
Clean and tidy(17)
Convenient location(16)
Awesome rooms(14)
Shower difficult to use(8)
Close to train station(7)
Negative reviews(5)
Peter
Deluxe Double Room
Stayed in Jul 2024
Solo travelers
38 review
4.7/5
Amazing
Posted on Aug 17, 2024
Pros: perfect location within walking distance from Hanoi train station and several top sights,clean room Cons: the room could do with a refurbishment,awkward arrangement of the bathroom and shower Overall it's good value for money,I'd choose it again on my next trip to Hanoi
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Great location. Not noisy and still in the center. The hotel employees are wonderful. They help with everything needed. The room we got was unpleasant, and we were upgraded free of charge to another room. The room with the 2 beds is large and spacious. But the high score goes to the reception staff who do everything to make the stay comfortable. They even agreed that we would leave our luggage with them even if we didn't book a hotel for the night because we continued by night bus.
wonders of nature
Superior Twin Room
Stayed in Aug 2024
Solo travelers
11 review
4.5/5
Great
Posted on Sep 12, 2024
The staff were very friendly and helpful for the information.the room has complete aminities, The hotel is near to the metro station and you can take a walk around the area, i tried local cuisine in the restaurant nearby The food was excellent.
Alessia Martino
Suite City View
Stayed in Jan 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Great location, in walking distance from the train street and old town. Some of the nicest staff, very kind and helpful. They kept my luggage before check in and then already put it in the room for me. The room was nice and spacious. Bed was comfortable. Got mini fridge, kettle and complimentary coffee/tea.
Thynn
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
3 review
3.2/5
Posted on Jul 5, 2024
Bed are not comfortable and some hair are on the bed . The receptionist are helpful with smile all the time.
Anonymous User
Superior Twin Room
Stayed in Jan 2025
Travel with friends
8 review
4.2/5
Very Good
Posted on Feb 23, 2025
Good location as it’s near trains street
Zahra1982
Family Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The hotel is located in busy area (old quarter) if not mistaken. The room was clean but abit cramped. The main issue during our stay was the water supply was interrupted during midnight when we wanted to have shower. It lasted about 15 minutes before resuming back to normal. Other than that all were ok
Response from Property: Dear Zahra1982,Thank you for staying with Aria Central hotel and Spa, we are happy to know about your good memory of our hotel such good place to stay, There were some of small issue happened during your stay: room space, water interupt ... we apologise for this inconvenient. We are now maintain something in our hotel during this low season time. We hope to serve you again soon with us. All your best wishesh, Albert Toan Pham - Hotel Manager
Letho
Superior Double Room (No Window)
Stayed in Mar 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Apr 11, 2024
This has to be the most affordable clean hotel which is literally at the centre of all the places you would want to see in Hanoi city centre. It’s close to the train street, the famous Banh Min 25, note cafe , the lake and more. I had a pleasant stay. I highly recommend it.
Guest User
Triple Room
Stayed in Sep 2023
Business travelers
27 review
1.0/5
Posted on Oct 19, 2023
Absolute garbage room, was disgusting dirty smelly, toilet overflowing. Contacted management they said they would fix it so we sat there while they turned water off then we couldn't shower. They said nonrefundable. So it's ok to have broken dirty rooms but since nonrefundable can't get money back? What a sick rule. Trip should Vet these hotels and stop being so greedy. We are travelers and shouldn't have to deal with scam turds like this
Response from Property: Dear Sir/ Madda,Thank you for your staying with Aria central hotel. Please accept our apologise for this unpleasant situation. Room we serve to you is very nice, clean and normal worked before you check in. Your picture in this way is not flex our room quality, it is seemly well set-up before taking picture too. We hope to should rethinking about what you post and share your experience online, We are here to listen to you any time. Contact us by email what you got if you need more explaintation. Of course refund is not fair for us in this case. Best Regards, Toan Albert Pham - Hotel Manager.
alexsun123
Superior Double Room (No Window)
Stayed in Dec 2023
Travel with friends
75 review
3.5/5
Posted on Jan 17, 2024
Nice n clean hotel recommend......
Response from Property: Hi Alexsun123Thank you for belief in Hanoi Aria Central hotel & Spa. Your recommendation about our hotel is the best way to motivate our staff who everyday working hardly here to serve our honor Guest like you. We also serve airport transfer, tour to HAlong, Sapa, Ninh Binh...So hope you will spend this with us when you are back.All the best !Toan Albert - Hotel Manager.
xryna
Superior Double Room (No Window)
Stayed in Sep 2023
Business travelers
7 review
4.0/5
Very Good
Posted on Oct 18, 2023
Was a decent stay at Hanoi Aria. Was a great location near the city centre, but abit run-down.
Response from Property: Dear Team, Thank for voting us, Your review is great and good giff to all our hotel staff, We belive that our hotel is upgrading now will be satisfied you when you back in near future. All your best wish !Toan Albert Pham - Hotel Manager.
alberthitch
Deluxe Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Very friendly night check in agent.
Baptiste
Superior Twin Room
Stayed in Jan 2024
Travel with friends
17 review
4.5/5
Great
Posted on Feb 17, 2024
Well located near the Train Street. Super good value for money and friendly staff. Rooms are a bit old and used but it’s what you can expect from a hotel of that range.
Joe Devine.
Suite City View
Stayed in Jan 2024
Solo travelers
22 review
1.5/5
Posted on Feb 12, 2024
Rubbish experience. Do not stay here! Shower head had half fallen off and the pressure constantly changed. There was bed bugs, hair in the sheets and bedding had not been cleaned with marks evident.
Response from Property: Dear Sir/ Maddam, Thank you for your staying with us, We are sorry about your unpleasant experience. Our management did arrange briefing last week to see about your review. We did change everyting as your words and hope to have chance welcome you back. Your Warmest Regards, albert pham - hotel manager.
Guest User
Superior Double Room (No Window)
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Room is clean. Staff are friendly. Close to train station and bus stop. The bus 86 go directly to airport. I'm very satisfied this hotel.
Response from Property: Dear our Valued Customer, Thank you for your using Aria Central hotel and spa service. Your review reflex your satisfaction about our hotel's service that we are proud of. We hope to see you again here with our hotel for staying, using Spa service and joining our Tour to Halong, Sapa, Ninh Binh ...Wish you have wonderful time in 2024.Your Warmest Regards, Toan Albert - Hotel Manager.