Somerset Properties in Hanoi

My main criterias for choosing hotels in Vietnam is space and cleanliness - Somerset exceeds expectations here. will point out that you will need to request toiletries and slippers on arrival since they don’t include by default. The location isn’t the most central but it’s good as a base.

We stayed here as a family of five (2 adults and 3 children) during our layover from Nha Trang. We had a large suite with multiple bedrooms. Everything was clean and nice, and the service was good. They met us at the airport, brought us to the hotel, and checked us in quickly. They also recommended places to go for a walk. In the morning, they took us back to the airport. The transfer was available for an additional fee.

The facilities are complete, and the rooms are spacious, clean, and comfortable. The staff at the front desk, housekeeping, and the doorman are all incredibly friendly. The pool is a bit cold for this weather. The breakfast restaurant is a little small, but the breakfast quality is quite good. You can borrow bicycles for free, and there are a few roads nearby with less traffic that are suitable for cycling. There are quite a few unfinished buildings around West Lake. It was a bit difficult to get a taxi on the morning of Chinese New Year's Day, probably because everyone was visiting relatives ^_^ A small suggestion: it would be great if there were some instructions for the kitchen appliances. We spent a long time trying to figure out how to turn on the range hood, and a staff member eventually had to help us. It also took a while to figure out how to use the induction cooktop. Overall, it's very good.