Mercure Hangzhou Qingchun Square

Mercure Hangzhou Qingchun Square Reviews

Mercure Hangzhou Qingchun Square

No. 58 Xintang Road, Shangcheng District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Mercure Hangzhou Qingchun Square
Mercure Hangzhou Qingchun SquareMercure Hangzhou Qingchun SquareMercure Hangzhou Qingchun Square
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Guest Reviews

9.5/10
Outstanding
1646 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(1646)
Positive reviews(1626)
Reviews with photos/video(472)
Friendly front desk staff(248)
Delicious breakfast(216)
Easy to get around(182)
Perfect for business trips(78)
Close to metro(70)
Well designed(59)
Awesome gym(22)
Tasty coffee(15)
Negative reviews(20)
Onder Karakilinc
Standard Room (Double Bed)
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 22, 2025
arrive to the metro station by walking is easy. Reception staffs are very friendly. Food variety in the breakfast is much. Room is very big and comfortable. Staff at floor is also hardworking. Room is cleaned at every day and somedays twice after I leaving the room. All facilities in the room are changed and completed
Response from Property: “Dear Valued Customer, thank you for choosing to stay with us and for providing your valuable feedback. We are dedicated to creating a warm and welcoming home for you, as your comfort and satisfaction are our top priority. We sincerely look forward to welcoming you back in the future."
Guest User
Deluxe Room (2 Beds)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 3, 2025
the hotel has good amenities and good breakfast.
Response from Property: 親愛的家人,當您的五星好評躍入眼簾時,我們整個前台都忍不住相視而笑!您用如此生動的筆觸描繪的每一個滿意瞬間,都是對我們工作最大的認可,這份感動我們會永遠銘記在心。酒店坐擁城市心臟位置,地鐵2號線串聯武林門百年商埠與錢江世紀城新貴。清晨可赴西湖觀三潭印月(25分鐘車程),傍晚能至城市陽台賞燈光水秀(10分鐘車程),盡享雙面杭城。我們執着於每個服務細節:早餐延續法式慢食理念,週末**時段至11:00;健身中心24小時開放。期待在下一個龍井茶季與您重逢!
dfoster
Superior Double Room
Stayed in Mar 2024
Traveling with friends
12 review
10/10
Outstanding
Posted on May 3, 2024
I stayed at this hotel for a few days in Hangzhou. From the moment I entered the hotel, the ambience, the friendly staff and the room was to die for. The hotel also provides breakfast which was a variety of Chinese and western dishes, a gym to exercise and a laundry room, where you can iron and do laundry for free. I highly recommend this hotel. I want to say thanks to the receptionist Xiao Yang for his help and professionalism during my stay.
Response from Property: You will meet many different scenery and people on the road. But Xiaomei will always remain your warm home. My dear, remember to come home often~~
Guest User
Guest Twin Rom
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on May 4, 2024
Very good services and helpful front desk Xiao Yang. 非常熱心。
Response from Property: A trace of warmth can withstand the frost,a word of recognition sweeps away the hardwork.Thank you for your support and kindness.Mercure will continue to work hard to serve you.Looking forward to meeting you again.
K.L.C
Deluxe Double Room
Stayed in Nov 2023
Couple
28 review
9.0/10
Great
Posted on Dec 9, 2023
A bit far from the landmark area.
Response from Property: 星星在每一個夜晚來臨,候鳥在變幻的四季迴歸,總有些隨風,有些如夢,有些長留;您與美居相遇的日子,已經深刻在美居的腦海裏 ,期待與您再次相遇~
XiTangQiaoKeLi
Superior Double Room
Stayed in Jan 2023
Solo traveler
25 review
10/10
Outstanding
Posted on Feb 5, 2023
As expected from a mercury hotel, it's well equipped and serviced.
Response from Property: Distinguished guests! Thank you for choosing Mercure Hangzhou Qingchun Plaza. We always insist on providing first-class service, and we hope to bring every guest a wonderful stay experience. We look forward to your stay again. I wish you a happy life. Front Office Manager: Jayden.
Selly777
Superior Double Room
Stayed in Sep 2023
Traveling with friends
23 review
10/10
Outstanding
Posted on Oct 3, 2023
Clean and close to subway.
Response from Property: 喜歡三分熟的牛排,七分甜的奶茶,和十分滿意的您~~~
Guest User
Standard Room (Double Bed)
Stayed in Jun 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel is located near Qingchun Square, just a few minutes' walk from the subway station. It's conveniently located for both the West Lake scenic area and the downtown shopping district. There are also numerous dining and shopping options nearby, and even a stroll through the area in the evening will yield a wealth of delicious eats. It's incredibly tourist-friendly. The hotel service is exceptionally attentive. From the moment you walk in, the front desk lady greets you with a smile. Check-in is quick, and she proactively explains the hotel's amenities and nearby amenities. During my stay, I wanted to borrow a charger, and housekeeping arrived promptly and with exceptional service, making for a warm and welcoming experience. The room itself was impeccable. Cleanliness and tidiness were paramount, and the decor was simple yet stylish. The bedding was incredibly comfortable, and I slept soundly. The window offered a great view, allowing for sunlight during the day and a relaxing nighttime view of the city. The bathroom had separate wet and dry areas, complete with toiletries, and plenty of hot water, making for a comfortable shower. The hotel's public areas were also immaculately kept, and the lobby was simple and elegant, creating a comfortable atmosphere. The breakfast menu was extensive, offering both Chinese and Western options. The food was delicious and catered to every taste. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Mercure Hangzhou Qingchun Square! We are honored by your positive feedback. The hotel is adjacent to Metro Line 2, offering excellent transportation access. It's a 10-minute walk to the Hangzhou Tower (a business landmark), a 25-minute walk to West Lake (Broken Bridge, Leifeng Pagoda), and a 45-minute walk to Lingyin Temple (Feilai Peak, a Zen Journey). It's also a 10-minute walk to the Qianjiang New City CBD, making business travel efficient and convenient. Our on-site fitness center, buffet restaurant, and conference room with a large LED screen projection are all available to meet your every need. We look forward to serving you again and wish you a pleasant trip!
Guest User
Standard Room (Double Bed)
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 27, 2025
Location: The hotel is very close to the subway entrance, close to both Line 2 and Line 4, making it quite convenient for commuting in Hangzhou. Amenities: Separate wet and dry areas, and the slippers were very comfortable. Environment: The room was very quiet, and the window had a great view, with a small (but not much) view of the Qiantang River. Service: The hotel service was excellent, approaching five-star standards. The breakfast was also excellent!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Mercure Hangzhou Qingchun Square! We are honored by your positive feedback. The hotel is adjacent to Metro Line 2, offering excellent transportation access. It's a 10-minute walk to the Hangzhou Tower (a business landmark), a 25-minute walk to West Lake (Broken Bridge, Leifeng Pagoda), and a 45-minute walk to Lingyin Temple (Feilai Peak, a Zen Journey). It's also a 10-minute walk to the Qianjiang New City CBD, making business travel efficient and convenient. Our on-site fitness center, buffet restaurant, and conference room with a large LED screen projection are all available to meet your every need. We look forward to serving you again and wish you a pleasant trip!
Anonymous User
Standard Room (Double Bed)
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 13, 2025
The room was very nice and clean, with no complaints. The service was also very pleasant and respectful of the guests' wishes. I was very satisfied. The hotel facilities were also very complete.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are delighted to receive your positive review! Thank you for staying at Mercure Hangzhou Qingchun Square. Your support is the driving force that keeps us going! The hotel is perfectly located in the heart of the Qingchun Square shopping district, right next to Qingchun Square Station on Metro Lines 2 and 4. It's a 5-minute walk to Hangzhou Tower 501 City Plaza for shopping and dining, and a 10-minute drive to Qianjiang New Town's central business district. Transportation is smooth and hassle-free, allowing you to visit the West Lake Scenic Area (15 minutes away), explore the Lakeside Pedestrian Street, or even see the City Balcony Light Show. The amenities are also excellent, including convenient smart guest control throughout the property, a 24-hour fitness center, and a French breakfast room open from 6:30 AM to 10:00 AM weekdays and until 11:00 AM on weekends and holidays, perfect for a warm meal. Free parking is also available, so you can park your car and enjoy your trip! We look forward to your next visit, and we'll continue to provide you with our practical service to ensure a worry-free and comfortable stay!
Guest User
Standard Room (Double Bed)
Stayed in Apr 2025
Couple
22 review
10/10
Outstanding
Posted on May 25, 2025
The service is very good, the room is very clean and quiet, the price-performance ratio is very high, I will come again next time if I need it~
Original TextTranslated by Google
Response from Property: Thank you for your detailed comments and praise. Mercure has been working tirelessly to provide guests with the best and most reassuring accommodation environment. Your words make us feel that all our efforts have not been in vain. We hope you will treat this place as your own home. You are our relative, friend, and confidant. All the staff of Meijujia welcome you to come home often~
Anonymous User
Superior Double Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 19, 2025
Clean and comfortable, complete facilities, convenient location, friendly staff. Will recommend other colleagues on business trips
Original TextTranslated by Google
Response from Property: There is always a place that makes you linger, there is always a scene that makes you unforgettable, there is always a person and thing in a period of time that makes you remember deeply. Xiaomei will try her best to be the person you remember most, and look forward to your return home~
Guest User
Standard Room (Double Bed)
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 12, 2025
Come and stay this time. Mercure Hotel feels very good, the front desk service is warm, and there are welcome fruits. The laundry room and gym are very convenient, especially the front desk Xiao Zhang. The service attitude is very good and very enthusiastic. I will stay here again next time if I have the chance
Original TextTranslated by Google
Response from Property: This comment is like the stars in the sky shining brightly, warming my heart. I have recorded everything you said in my heart. Xiaomei welcomes you home again~
Tiffany0831
Superior Room (2 Beds)
Stayed in Apr 2025
Solo traveler
5 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is located in the core business district of Hangzhou. It takes 10 minutes to walk to Qingchun Square Station on Metro Line 2. Intime Department Store is also nearby. The location is simply amazing. As soon as I entered the lobby, I was attracted by the exquisite French decoration style. The artistic chandeliers and fragrances made me relax instantly. The room design is so much to my liking! The floor-to-ceiling windows have excellent lighting. I especially want to praise the hotel's supporting facilities: the spacious underground parking lot solves the parking problem; the 24-hour gym equipment is brand new and complete; the self-service laundry room is equipped with a dryer, which is very friendly to long-term guests! Breakfast is the biggest surprise of this stay! There are rich varieties of Chinese and Western buffets, and the freshly made Hangzhou specialty Pianerchuan and freshly baked croissants are unforgettable. The service staff are warm and thoughtful, and they take the initiative to ask about needs, which makes people feel warm. Whether it is a business trip or a leisure trip, this is an excellent choice for accommodation in Hangzhou. I have recommended it to my friends around me, and I will definitely stay here next time I come to Hangzhou!
Original TextTranslated by Google
Response from Property: There are many kinds of encounters in the world, and the most beautiful one is meeting you in my most beautiful time. Xiaomei has received your good comments and will continue to work hard. Welcome to come home again~
Guest User
Standard Room (Double Bed)
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 4, 2025
The hotel is in a very convenient location, a 10-minute walk to Qingchun Square, and the surrounding business districts and restaurants are all available. The lobby decoration is full of French light luxury style, simple and high-end, which makes people feel happy as soon as they enter the door. The room is spacious and bright, the bedding is comfortable, the sound insulation effect is good, and it is very quiet to rest at night. The hotel facilities are very complete, the underground parking lot is convenient for self-driving guests, the 24-hour gym is well-equipped, and the laundry room is also very convenient for self-service operation. The buffet breakfast is rich in variety, freshly baked bread, freshly brewed coffee and local snacks are all great, starting a full day! The front desk service is warm and thoughtful, and proactively provides suggestions for surrounding tours. The detailed service makes people feel very considerate. Whether it is a business trip or a tourist vacation, this is an excellent choice, with a high cost performance, highly recommended!
Original TextTranslated by Google
Response from Property: Since I started working in hotel services, the longer I have worked, the more I feel a sense of accomplishment because of every affirmation, every compliment, and every good comment from the guests. Dear guest, we sincerely thank you for your good comments, which make us feel happy and more confident. We are so lucky to have you at Mercure!