Mercure Hangzhou Qingchun Square

Mercure Hangzhou Qingchun Square Reviews

Mercure Hangzhou Qingchun Square

No. 58 Xintang Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
Mercure Hangzhou Qingchun Square
Mercure Hangzhou Qingchun SquareMercure Hangzhou Qingchun SquareMercure Hangzhou Qingchun Square
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Mercure Hangzhou Qingchun Square Guest Reviews

4.8/5
Excellent
1532 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1532)
Positive reviews(1516)
Reviews with photos/video(385)
Friendly front desk staff(225)
Delicious breakfast(189)
Easy to get around(157)
Many amenities(74)
Close to metro(50)
Convenient parking(46)
Perfect for business trips(40)
Excellent TV(15)
Negative reviews(16)
dfoster
Superior Double Room
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on May 3, 2024
I stayed at this hotel for a few days in Hangzhou. From the moment I entered the hotel, the ambience, the friendly staff and the room was to die for. The hotel also provides breakfast which was a variety of Chinese and western dishes, a gym to exercise and a laundry room, where you can iron and do laundry for free. I highly recommend this hotel. I want to say thanks to the receptionist Xiao Yang for his help and professionalism during my stay.
Response from Property: You will meet many different scenery and people on the road. But Xiaomei will always remain your warm home. My dear, remember to come home often~~
Guest User
Guest Twin Rom
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Very good services and helpful front desk Xiao Yang. 非常熱心。
Response from Property: A trace of warmth can withstand the frost,a word of recognition sweeps away the hardwork.Thank you for your support and kindness.Mercure will continue to work hard to serve you.Looking forward to meeting you again.
CHOW.
Deluxe Double Room
Stayed in Nov 2023
Couples
24 review
4.5/5
Great
Posted on Dec 9, 2023
A bit far from the landmark area.
Response from Property: 星星在每一個夜晚來臨,候鳥在變幻的四季迴歸,總有些隨風,有些如夢,有些長留;您與美居相遇的日子,已經深刻在美居的腦海裏 ,期待與您再次相遇~
XiTangQiaoKeLi
Superior Double Room
Stayed in Jan 2023
Solo travelers
26 review
5.0/5
Outstanding
Posted on Feb 5, 2023
As expected from a mercury hotel, it's well equipped and serviced.
Response from Property: Distinguished guests! Thank you for choosing Mercure Hangzhou Qingchun Plaza. We always insist on providing first-class service, and we hope to bring every guest a wonderful stay experience. We look forward to your stay again. I wish you a happy life. Front Office Manager: Jayden.
Selly777
Superior Double Room
Stayed in Sep 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Clean and close to subway.
Response from Property: 喜歡三分熟的牛排,七分甜的奶茶,和十分滿意的您~~~
Anonymous User
Standard Room (Double Bed)
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The hotel is located in the city center, only a 5-minute walk from the subway station. There are many shopping malls and restaurants around, which is very convenient. On the first night, I found the brand I had long admired in the shopping mall near the hotel, and tasted the local specialties. The experience was full! The environment is comfortable and warm, and the details are perfect. When I walked into the hotel lobby, I was attracted by the modern and simple design style and soft lighting, and I instantly unloaded the fatigue of the journey. The room is spacious and bright, the layout is warm and elegant, and the bedding is soft and comfortable, which made me sleep well all night. It is particularly worth mentioning that there are many borrowed items in the room, and an air purifier is also given. For people like me who are sensitive to air quality, it is simply a blessing! The service is considerate and thoughtful, and the guests feel at home. From check-in to check-out, every staff member is smiling, warm and friendly. On the day of check-in, my flight was delayed, and it was already early in the morning when I arrived at the store. The front desk lady not only patiently checked me in, but also made me feel warm. The next morning, when I was dining in the restaurant, I accidentally spilled the coffee. The waiter came to clean it up as soon as possible and took the initiative to replace a new cup of coffee for me!
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Response from Property: Dear, thank you for your good comments. You really have a good eye for talent. We will definitely work hard to provide the best service and strive to provide the best quality service to every guest staying in Mercure. We look forward to seeing you again!
Guest User
Standard Room (Double Bed)
Stayed in Feb 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 6, 2025
In my recent trip to Hangzhou, Mercure Hangzhou Qingchun Square was undoubtedly a highlight of my trip. It not only provided an unparalleled accommodation experience, but also made me deeply feel the charm of the perfect combination of meticulous service and elegant and comfortable environment. Here are some of my sincere praises for this hotel. It has a superior geographical location and convenient travel. The hotel is located in the bustling area of ​​​​the center of Hangzhou, close to the subway station, surrounded by shopping malls, food streets, and historical and cultural attractions. Whether you want to explore the natural scenery of Hangzhou or appreciate its profound cultural heritage, it is extremely convenient. The interior design of the hotel combines modernity and a warm atmosphere. The rooms are spacious and bright, and the decoration style is both fashionable and elegant. The bed is soft and comfortable, allowing people to have a good night's sleep; modern facilities such as high-speed wireless network and intelligent control system are all available, which greatly improves the convenience and comfort of living. From the front desk reception to the room service, every employee shows a high degree of professionalism and enthusiasm. They always smile and take the initiative to ask about the needs to ensure that every little detail of the guests is taken care of. The hotel's restaurant offers a variety of dining options, from authentic Hangzhou local dishes to international cuisine. The ingredients are fresh and the taste is pure, especially the breakfast, which has a wide variety and balanced nutrition, meeting the taste needs of different guests and starting a good mood for the day. The hotel is equipped with leisure facilities such as a gym and a self-service laundry room, allowing me to relax and enjoy a moment of tranquility after a busy schedule. Especially after sweating in the gym, the sense of relaxation from the inside out is unforgettable. In short, Mercure Hangzhou left a deep impression on me with its excellent geographical location, high-quality accommodation, meticulous service and rich leisure facilities. This stay experience is undoubtedly one of the best memories of my trip to Hangzhou. Whether it is a business trip or a leisure vacation, this is a rare choice, and it is highly recommended to friends who are about to go to Hangzhou!
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6/8
Response from Property: 人海茫茫,眾生芸芸,遇見您,真的像赴那個偶然中必然的緣分,好的口碑一定是源於客户,小美致力於對每一位入住客人的負責,也感謝您對小美的誇獎,最好服務是小美的責任和義務,我們希望在這裏住的每一位客人都能更舒心,更加放心,期待您的再次回來~
Anonymous User
Guest Double Bed Room
Stayed in Feb 2025
Family
9 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The hotel has a good environment and a superior location. It only takes 15 minutes by taxi to Hangzhou East Station! The reception is very enthusiastic, the breakfast is also very rich, Hangzhou's scallion oil noodles are very authentic, the hotel room is fully equipped with refrigerator drinks, dry and wet separation. The bathroom is also equipped with flushing equipment, and the sanitation is very clean. I feel very comfortable and satisfied with my stay. I hope to have the opportunity to go to Hangzhou and stay in this hotel again.
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Response from Property: 親,感謝您對我們的好評,您真是慧眼識人,我們一定會努力將服務做到最好,爭取給每一位入住美居的客人提供最優質的服務,我們期待您的再次光臨!
Guest User
Standard Room (Double Bed)
Stayed in Jan 2025
Couples
10 review
5.0/5
Outstanding
Posted on Feb 27, 2025
I came to Hangzhou West Lake to play, searched for Qingchun Meiju, looked at the reviews and pictures and thought it should be good. After coming here, I found it was true, and I want to praise it with my real name. Let's not compare it with five stars. It is definitely the ceiling among chain hotels. It is the best hotel under Huazhu that I have stayed in. The room area is large enough, and the layout is really much better than some five-star hotels. The bathroom, shower, wash basin, and hanging area are all separate and large. The double bed is 1.35, the lobby is three stories high, and other economy hotels rarely have such a grand lobby. The decoration color is very warm. Laundry room, gym. The breakfast restaurant is also very large, there are many breakfast varieties, the taste is also very good, and the plating is also very delicate! In summary: it is a perfect Huazhu Huidu Hotel with super high cost performance.
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Response from Property: 小美何德何能,讓您寫了這麼多字的點評,我們一定好好努力,讓每位客人都能獲得非凡的入住體驗,再次感謝您和您的朋友們,歡迎您再來杭州,歡迎您再次入住美居.
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The hotel has complete facilities and looks relatively new. The room is large and the layout is reasonable. The shower room, toilet and sink do not affect each other, which is especially suitable for family travel. The mattress of the big bed is very comfortable, the pillow is also good, and the air conditioning has a good heating effect, which is very friendly to me who has poor sleep quality. Breakfast has special pastries and many varieties of fruits, but the price performance is still very good for this price. Mercure Hotel gave me a very good impression. Because I arrived at the hotel very early by train, I was still worried about whether I could check in. As a result, the lady at the front desk had a very good attitude, polite, enthusiastic and thoughtful. She quickly arranged for us to check in, and gave us a big thumbs up. There are many delicious foods around the hotel. Opposite is Qingchun Yintai, Starbucks is across the road, and there is self-service coffee in the lobby; the subway entrance is less than five meters away, and the elevated road is outside the door. It is convenient to travel. It takes about 20 yuan to take a taxi to West Lake, and it takes less than half an hour to the airport. I recommend everyone to come to Hangzhou Qingchun Plaza Hotel.
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Response from Property: Thank you for staying at Mercure Hangzhou Qingchun Square and giving us a perfect review. Mercure Hotel is a brand of the French Accor Group. Its facilities and decorations reflect the French elegance and are combined with oriental elements. Multiple choices are waiting for you to experience. It is our great honor to meet you and we look forward to meeting you again at Mercure!
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Every time I go to Hangzhou, I must stay at Mercure Hotel. Facilities: The facilities are very new and the style is quite good. I recommend it! Hygiene: The hygiene is very clean and tidy. I checked that there are no dead corners, especially the bathroom and the bed are very clean Environment: The surrounding environment is very quiet, and it is very convenient to go anywhere! Service: The service is very good, especially the front desk staff are very patient and attentive Room minibar:: This is given when you book a room. It is very good. I recommend you to experience it
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Response from Property: 親,感謝您的細心點評,謝謝親對西湖美居酒店的厚愛與誇獎,我們心裏美滋滋的,美居的成長,離不開您的一路相隨,真誠期待您的再次入住~
Guest User
Superior Double Room
Stayed in Jan 2025
Other
10 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Having stayed in so many hotels, I was really conquered by this place. From parking to the very enthusiastic service at the front desk, they helped the guests with every piece of luggage. Every front desk attendant was full of smiles. The rooms were cleaned very cleanly. The breakfast products were good-looking and the speed of replenishment was very online. It made people live very comfortably. Hot tea was given when checking in, and flowers were given to ladies on Valentine's Day. It seemed ordinary but very heartwarming. I will stay here again next time. I strongly recommend everyone to stay here.
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Response from Property: 人海茫茫,眾生芸芸,遇見您,真的像赴那個偶然中必然的緣!好的口碑一定是源於客户,讓您滿意我們甚感欣慰!期待您下次下榻
Guest User
Deluxe Double Room
Stayed in Jan 2025
Travel with friends
15 review
5.0/5
Outstanding
Posted on Feb 16, 2025
It is the most economical, good environment and first-class service hotel I have ever stayed in. This time I went on a business trip to Hangzhou for three days and two nights, and a European friend of mine recommended the Mercure Hotel to me. It really stood the test of Chinese and foreign friends. The front desk guy and girl spoke very gently and politely, and checked in very quickly. The room was clean and spacious! The view was excellent! The breakfast was rich and nutritious, and the scallion chicken tasted great, better than Sheraton and Hilton hotels! Overall 100 points! I will come to this hotel next time!
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Response from Property: Dear, thank you for your careful comments. Thank you for your love and praise for Mercure West Lake. We are very happy. The growth of Mercure is inseparable from your companionship. We sincerely look forward to your stay again~~
36℃のcanghaiyishu
Superior Room (2 Beds)
Stayed in Jan 2025
Family
25 review
5.0/5
Outstanding
Posted on Feb 5, 2025
There are plenty of parking spaces in the parking lot, and parking is free. The front desk service is professional, and most of the room windows are bright. The makeup mirrors are all lit, and the robot food delivery is convenient and fast. The gym and laundry room are open all day for free, and the room is very clean and tidy. There is a Starbucks downstairs. Recommended for family travel and business people [strong]
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Response from Property: 親愛的客人,非常感謝您的評價和對我們工作的認可,我們會再接再厲,不忘初心,砥礪前行,希望帶給您更好的住宿體驗,也期待您美居推薦給更多的朋友噢~~~祝您生活愉快!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room is spacious, clean, and has a lot of space. The front desk lady is very considerate and the room is very clean. The hotel environment is warm and comfortable, and it is also very convenient to wash and dry clothes. The breakfast is very rich, and the hotel breakfast starts at 6:30 and ends at 11 o'clock. It is also close to West Lake, and there are many shopping malls around, which is convenient for travel!
Original TextTranslated by Google
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷的提升,不斷創新,期待您的再次光臨!