Holiday Inn Express Hangzhou Binjiang Reviews

Response from Property: Dear guest, thank you for taking the time to share this valuable review with us. We are very sorry that the shower facility in your initial room caused inconvenience. We will strengthen inspection of room facilities in the future. We are honored that our service has been recognized by you. We sincerely advise you to contact our staff immediately if you encounter any problems during your stay. We will promptly solve the problem for you. We hope that you will continue to choose our hotel when you visit Hangzhou next time. IHG Social Listening Team

Response from Property: Dear Guest, thank you for staying with us and for sharing your feedback. We are delighted to have provided you with a comfortable and convenient experience. It is our highest honor to be recognized by you, and your kind words motivate us to further improve and innovate our services. We look forward to welcoming you back on your next visit and serving you with our utmost dedication. Best regards, IHG Social Listening Team

Response from Property: Dear guests, welcome to Holiday Inn Express Hangzhou Binjiang. The hotel has more than two hundred guest rooms with modern and stylish decoration, and each room includes a sumptuous and delicious breakfast buffet, which carefully serves fresh fruits and vegetables, sweet pastries, original cereals, various types of beverages and freshly brewed coffee, and there are also noodle stalls and local snacks, which will add a wonderful taste to your journey. "Service from the heart" is always the core soul of Xiaozhijia, no matter when you come, we always take your satisfaction as the highest service purpose, patience, sincerity, enthusiasm to provide services for you, so that you always feel comfortable and intimate, as warm and comfortable as home. We sincerely look forward to your visit again, and wish you all the best!Sincerely,IHG Social Listening Team.

Response from Property: Dear guest, thank you for staying at the Holiday Inn Express Hangzhou Binjiang and sharing your valuable experience with us. Our hotel conducts daily cleaning, from the lobby to every piece of linen in the guest rooms; and regular deep cleaning covers every corner of the hotel, providing guests with a clean and refreshing environment. Before you close each room door, before you taste each breakfast, and wherever water is used, we have international quality elevator control systems, electronic door lock systems, comprehensive electronic monitoring in public areas, FSMS food safety management system, high-temperature disinfection and legionella water quality testing, and high fire safety standards to ensure the quality of our services. We look forward to welcoming you back again. Wishing you all the best! IHG Social Listening Team

Response from Property: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has superior geographical location and convenient transportation. It is 21 kilometers away from Hangzhou Xiaoshan International Airport and is within walking distance from Xingmin station of Metro Line 6. The hotel has 234 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to seeing you again! Wish you have a nice day! IHG Social Listening Team

Response from Property: 尊敬的客人您好，多謝有您的支持與熱心點評，使小智平淡的日子更添精彩。前台為您升級房型，希望能給您更好體驗。優質的服務是我們酒店的核心競爭力之一，我們會繼續努力提升服務水平，為客人提供更加周到、貼心的服務。我們一直致力於提供豐富多樣的早餐選擇，以滿足不同賓客的口味和需求。從傳統的中式早餐到西式糕點、水果、飲品等，我們力求讓每一位賓客都能在這裏找到自己喜歡的食物，開始美好的一天。我們酒店優雅安靜的環境，乾淨整潔的房間，舒適温馨的寢具，貼心周全的服務都彰顯着我們對您旅途的關懷，酒店還包含營養早餐、高速上網和暢爽沐浴等多項優質超值體驗。很開心能成讓您滿意，期盼再次為您服務，祝您心想事成！智選假日賓客關懷團隊

Response from Property: 尊敬的客人您好，歡迎您入住杭州濱江奧體智選假日酒店。酒店地理位置優越，交通出行便利，地鐵6號線星民站步行即到。乘坐地鐵六號線可直達杭州奧體中心，杭州國際博覽中心，也可通過地鐵換乘至杭州各大商業中心，各大交通樞紐以及杭州 西湖沿線的各個景點。我們一直致力於為每一位賓客打造一個既舒適又温馨的住宿環境，讓家一般的感覺伴隨您的整個旅程。温馨舒適的住房環境、一應俱全的客房設施、優質熱情的服務，是酒店的一貫宗旨。我們相信，優秀的服務能夠給客人帶來賓至如歸的感覺，視奉上熱情周到又高效的服務，衹希望您在入住的每時每刻都能感受到這份喜悦。每天清晨，我們精心奉上營養均衡的美味智選早餐，有中西結合的菜品，也有現場製作的麪檔，其中智選現磨咖啡是我們的品牌特色，早餐來一杯，讓一整天都精力充沛，活力滿滿。期待您再次入住，祝您生活愉快。智選假日賓客關懷團隊

Response from Property: 尊敬的客人，非常感謝您對我們酒店如此詳盡且熱情洋溢的評價！我們一直致力於為每一位賓客打造一個既舒適又温馨的住宿環境，讓家一般的感覺伴隨您的整個旅程。温馨舒適的住房環境、一應俱全的客房設施、優質熱情的服務，是酒店的一貫宗旨。酒店坐落於濱江區物聯網街330號海威新界C座，毗鄰杭州一大美景錢塘江，整個區內商務業發達。酒店地理位置優越，交通出行便利，地鐵6號線星民站步行即到。乘坐地鐵六號線可直達杭州奧體中心，杭州國際博覽中心，也可通過地鐵換乘至杭州各大商業中心，各大交通樞紐以及杭州 西湖沿線的各個景點。出行杭州，您住在小智家相信一定是不錯的選擇，期待您再次入住，祝您生活愉快。智選假日賓客關懷團隊

Response from Property: 親愛的客人您好，看到您在我們酒店住得滿意，我們非常榮幸，我們很開心温馨的客房環境讓您擁有美好的居住體驗，舒適的房間內配備品牌床墊、軟硬雙枕、羽絨被褥等優質床品呵護您的優質睡眠；同時，我們也很高興得知我們的服務讓您感到滿意。優質的服務是我們酒店的核心競爭力之一，我們會繼續努力提升服務水平，為客人提供更加周到、貼心的服務。熱誠歡迎您的再次蒞臨！祝您生活愉快！智選假日賓客關懷團隊

Response from Property: Dear guests, the most beautiful thing is to meet and accompany you. In Xiaozhi's heart, there is nothing more important than making guests satisfied with their stay. Our hotel's elegant and quiet environment, clean and tidy rooms, comfortable and warm bedding, and thoughtful and comprehensive services all demonstrate our care for your journey. The hotel also includes nutritious breakfast, high-speed Internet access, refreshing baths and many other high-quality and value-for-money experiences. In addition to regular Chinese and Western meals, our breakfast also has local specialties, freshly cooked noodles with multi-flavored special dishes, freshly ground coffee, etc., to start a new day for you. I sincerely hope that you will have the opportunity to stay in our hotel again, and wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, welcome to our hotel. Adhering to the consistent service standards and service concepts of Holiday Inn Express, Xiaozhi wholeheartedly provides guests with warm and thoughtful service and a clean and tidy environment, allowing you to enjoy a unique stay. The healthy and delicious breakfast is the brand feature of Xiaozhi. The dishes are a combination of Chinese and Western styles, with balanced nutrition, meeting the diverse needs of adults, children, and the elderly, and injecting full vitality into the new day. I am very happy to satisfy you and look forward to serving you again. I wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your high praise. It is my honor to bring you a wonderful stay experience. The superior geographical location is one of the characteristics of the hotel and one of the reasons why most guests choose to stay in our hotel. I believe you have personally experienced the convenience of the hotel. Our service team always adheres to the warm and thoughtful service concept and is committed to providing every guest with a home-like experience. We value your trust and support very much and will continue to work hard to improve the quality of service and provide you with a more comfortable and warm accommodation environment. We look forward to your visit again with your family, let us create more beautiful memories together. I wish you a happy life and a happy family! Holiday Inn Express Guest Care Team

Response from Property: 尊敬的賓客，謝謝您在茫茫酒店中選擇了這裏，酒店以簡約的風格、温馨體貼的服務向賓客展示酒店的獨特魅力；我們擁有清新時尚的客房，房間佈局錯落有致，格調時尚，燈光柔和明亮，窗邊舒適的沙發，整潔清爽的衞生，在此您可以盡享優質睡眠，暢爽沐浴，高速上網等愜意體驗，精緻齊全而不多餘的配套，打造一個舒適又可靠的居停環境。早餐方面，小智將結合客人的意見繼續調整菜品，努力滿足客人更多的餐飲喜好。隨時恭候您的再次到來，祝您萬事如意。 智選假日賓客關懷團隊

Response from Property: Dear guests, thank you for your praise for the hotel in all aspects. The hotel has a superior geographical location and convenient transportation. Xingmin Station of Metro Line 6 is within walking distance. You can take Metro Line 6 directly to Hangzhou Olympic Sports Center and Hangzhou International Expo Center. You can also transfer to major commercial centers, major transportation hubs and various attractions along the West Lake of Hangzhou by subway. Every morning, we carefully serve a delicious and balanced breakfast with a combination of Chinese and Western dishes, as well as noodles made on site. Among them, smart freshly ground coffee is our brand feature. A cup of breakfast will make you energetic and full of vitality for the whole day. When providing service, we pay attention to the subtle prescriptions. We observe carefully at any time and maintain a keen sense of touch to meet the needs of guests, creating an unexpected and perfect experience for you when you need it most. Looking forward to meeting you again! I wish you a happy life and all the best! Holiday Inn Express Guest Care Team