Atour Hotel Nanyue City Kunming

Atour Hotel Nanyue City Kunming Reviews

Atour Hotel Nanyue City Kunming

No. 130, building 6, nanyuecheng, Yikang Road, Dianchi resort, Kunming, Yunnan, Xishan District, Kunming, Yunnan, ChinaSee Hotel Details
Atour Hotel Nanyue City Kunming
Atour Hotel Nanyue City KunmingAtour Hotel Nanyue City KunmingAtour Hotel Nanyue City Kunming
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Guest Reviews

9.6/10
Excellent
1282 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1282)
Positive reviews(1266)
Reviews with photos/video(143)
Delicious breakfast(199)
Friendly front desk staff(94)
Convenient parking(46)
Perfect for business trips(35)
Near shopping area(33)
Convenient for shopping(31)
Nice elevator(6)
Negative reviews(16)
J&I
Jimu Twin Room (Pro Deep Sleep Pillow, Mini Fridge)
Stayed in Nov 2023
Family
12 review
9.5/10
Amazing
Posted on Jan 2, 2024
Very nice hotel and friendly people at the reception. The rooms are clean and spacious enough. The breakfast buffet is really good with various type of food. very nice stay!
Response from Property: Hello dear Duoyou! Thank you very much for your support and recognition of our hotel in all aspects. We will continue to work hard and be prepared for your return at any time.
Judy
Executive Room (2 Beds)
Stayed in Sep 2023
Family
24 review
8.0/10
Very Good
Posted on Oct 12, 2023
Very nice location. Hotel brand is always reliable in terms of service and facility. Good management.
Response from Property: 親愛的朵友,春風十里不如您的美言,初與君相識,猶如故人歸。千言萬語匯成一句話,感謝您在茫茫酒店選擇亞朵。朵兒家有恬靜敞亮的大廳,品種豐富的早餐,安靜的書吧,還有乾淨舒適的空調,而且朵兒家的地理位置也好…朵兒期待與您的再次相遇哦!
Guest User
Elegant Double Room
Stayed in Feb 2024
Family
5 review
10.0/10
Outstanding
Posted on May 3, 2024
good👍👌👍
Response from Property: 親愛的朵友,春風十里不如您的美言,初與君相識,猶如故人歸。千言萬語匯成一句話,感謝您在茫茫酒店選擇亞朵。朵兒家有恬靜敞亮的大廳,品種豐富的早餐,安靜的書吧,還有乾淨舒適的空調,而且朵兒家的地理位置也好…朵兒期待與您的再次相遇哦!
Guest User
Executive Room (2 Beds)
Stayed in Sep 2024
Solo travelers
16 review
10.0/10
Outstanding
Posted on Oct 10, 2024
This time, there is a cleaning service, which is great. Every time I go on a business trip or travel, I habitually search for nearby Atour hotels because I want them to be cleaner and more convenient.
Original TextTranslated by Google
Response from Property: Thank you dear guest for giving Duoer's 5-point review. Your recognition is Duoer's goal and motivation. Duoer believes that guests are family members and makes you feel at home every time you travel. The care, consideration, care and warmth for family members are the most sincere gifts for relatives. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again. We are waiting for your coming again~
Guest User
Executive Room (2 Beds)
Stayed in Aug 2024
Business travelers
9 review
10.0/10
Outstanding
Posted on Oct 10, 2024
The room is trendy and clean, the color scheme is comfortable, and it is very user-friendly and comfortable to use. The bed is also very good to sleep on! The breakfast is delicious and has many varieties. The service attitude of the staff at the front desk and various positions is very friendly! The laundry room is a real lifesaver when you are on a business trip for several days. The gym is small but adequate. I will still choose Atour next time I go on a business trip.
Original TextTranslated by Google
Response from Property: 十分感謝客官對朵兒大大的贊哦,朵兒家的小夥伴聽見了喜悦萬分。朵兒們就是如此貼心哦 謝謝您的支持,創造一個舒適方便環境是朵兒給您最大的承諾哦,希望您入住的每一家亞朵酒店都讓您滿意與驚喜,客官喜歡,可要常來哦。因為這一切的美好衹是在等待客官您的到來呢!願下次再見哦
Guest User
Executive Room (2 Beds)
Stayed in Aug 2024
Couples
13 review
10.0/10
Outstanding
Posted on Sep 5, 2024
The location is good. There is a shopping mall downstairs, which is very convenient for shopping and eating. There are many choices. The room facilities are practical and reasonable. There are above-ground and underground parking lots. Special thanks to the guy at the front desk. We couldn't find a parking space in the hotel because the underground parking lot was so big. He even ran down to the parking lot to help us.
Original TextTranslated by Google
Response from Property: Dear friend Duo, no spring breeze is as good as your kind words. When I first met you, it was like an old friend returning home. Thousands of words can be condensed into one sentence, thank you for choosing Atour in Manmang Hotel. Duo'er's house has a quiet and bright hall, a rich variety of breakfasts, a quiet book bar, and clean and comfortable air conditioning. Moreover, Duo'er's house has a good location... Duo'er's looks forward to meeting you again!
Guest User
Elegant Double Room
Stayed in Jul 2024
Business travelers
3 review
1.0/10
Posted on Aug 8, 2024
Go to the front desk to book a room! The room fee was 480 yuan. The room was about ten square meters. The front desk clerk was not as arrogant as usual. It was a very bad stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. The hotel price is adjusted based on the overall market environment. We did not give full marks. We also hope that we will have better and better room for improvement. We will continue to work hard to move forward with your expectations. Regarding the attitude of the front desk staff, we inquire about the check-in situation during your stay that night: When you arrived at the hotel that night, there were multiple guests checking in at the front desk. The front desk checked in in order, which made you wait for too long. We are deeply sorry that the front desk's business capabilities are also limited. We will provide training and improvement to provide users with a better check-in experience. Looking forward to your next stay
60huodaolaoxuedaolao
Elegant Double Room
Stayed in Sep 2024
Business travelers
27 review
10.0/10
Outstanding
Posted on Oct 8, 2024
The hotel is fully equipped and the breakfast is rich and hygienic.
Original TextTranslated by Google
Response from Property: 感謝親愛的客官給朵兒家的5分點評,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是送給親最真誠的禮物,亞朵是一家以閲讀和人文攝影為主題的人文酒店,您應該感受到了與別的酒店不同的文化和藝術氣息,多希望與您再次遇見。朵兒們等着客官您的再次到來哦~
Landong
Elegant Double Room
Stayed in Nov 2023
Business travelers
101 review
10.0/10
Outstanding
Posted on Dec 19, 2023
Atour's service and hardware facilities are as good as ever. Worthy of recognition. Great, great review!
Original TextTranslated by Google
Response from Property: Thank you very much for the guest guest's big praise for Duo'er. The friends of Duo'er's family were very happy to hear this. Duoer people are so considerate. Thank you for your support. Creating a comfortable and convenient environment is Duoer's biggest commitment to you. I hope that every Atour hotel you stay at will satisfy you and surprise you. Guests like it, but please keep it. Come on. Because all this beauty is just waiting for your arrival, guest! See you next time
Guest User
Executive Room (2 Beds)
Stayed in Jan 2024
Family
6 review
2.5/10
Posted on Feb 24, 2024
I thought about it for a long time last night, why the room card failed three times to enter and exit the door. It was either because of the system or because of the malicious operation by the waiter. (This is because I am usually too talkative and kind...) My next step will be to handle the incident by filing a complaint. The attitude of the waiters affects the entire hotel.
Original TextTranslated by Google
Response from Property: Dear Duoer, thank you for staying at Atour Hotel Kunming Nanyue City. We are very sorry for bringing you an unpleasant stay experience. Duoer takes your feedback very seriously. We will deal with this issue immediately and comprehensively and will report to you again. Apologies and wish you a pleasant journey!
Guest User
Elegant Double Room
Stayed in Sep 2024
Couples
3 review
10.0/10
Outstanding
Posted on Oct 8, 2024
The room is quiet and comfortable
Original TextTranslated by Google
Response from Property: 親愛的朵友您好~感謝您入住昆明南悦城亞朵酒店,酒店提供屬地自助早餐,有雲南特色草芽菊花米線,歡迎朵友品嚐;酒店還有“汗出-健身房”和“出塵-洗衣房”哦,都是24H免費開放可以自助使用的呢~ 也十分感謝朵友給出的好評吶,讓朵兒瞬間充滿洪荒之力,朵兒將不忘初心砥礪前行,朵友們在住有任何問題都可以房間座機撥“0”聯繫我們的,期待朵友的下次入住哦
Guest User
Executive Room (2 Beds)
Stayed in Aug 2024
Business travelers
29 review
8.5/10
Very Good
Posted on Oct 10, 2024
The environment is quite good
Original TextTranslated by Google
Response from Property: 親愛的朵友您好~感謝您入住昆明南悦城亞朵酒店,酒店提供屬地自助早餐,有雲南特色草芽菊花米線,歡迎朵友品嚐;酒店還有“汗出-健身房”和“出塵-洗衣房”哦,都是24H免費開放可以自助使用的呢~ 也十分感謝朵友給出的好評吶,讓朵兒瞬間充滿洪荒之力,朵兒將不忘初心砥礪前行,朵友們在住有任何問題都可以房間座機撥“0”聯繫我們的,期待朵友的下次入住哦
Guest User
Executive Room (2 Beds)
Stayed in Feb 2023
Business travelers
27 review
2.0/10
Posted on May 4, 2023
I was given a room with a large double bed in the room I booked one day in advance. There was a huge communication problem within the hotel! ! ! Parking here is very inconvenient. Several times my friends came over and there was no place to park. The soundproofing of the hotel is also relatively poor.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for choosing and staying at Atour Hotel Kunming Nanyue City Atour Branch among thousands of hotels. The moon on the sea is like the moon in the sky, and the person in front of you is your sweetheart. We are extremely honored to have you here. We believe that good things will happen. The service will definitely give you a good stay experience. We pay attention to every detail of your stay. We are attentive and you will be assured. Thank you again for coming. Atour will always light up your way home~
Guest User
Elegant Double Room
Stayed in Dec 2023
Business travelers
6 review
10.0/10
Outstanding
Posted on Jan 20, 2024
Very good, the parking lot is in a good location
Original TextTranslated by Google
Response from Property: Dear Duoyou! Thank you very much for your support and recognition of our hotel. Everything we do is only to bring a different experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched and we will continue to work hard to prepare you to come back at any time.
Anonymous User
Executive Room (2 Beds)
Stayed in Sep 2024
Family
25 review
10.0/10
Outstanding
Posted on Oct 8, 2024
Good………………
Original TextTranslated by Google
Response from Property: 感謝親愛的客官給朵兒家的5分點評,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是送給親最真誠的禮物,亞朵是一家以閲讀和人文攝影為主題的人文酒店,您應該感受到了與別的酒店不同的文化和藝術氣息,多希望與您再次遇見。朵兒們等着客官您的再次到來哦~