Zhejiang Grand Hotel

Zhejiang Grand Hotel Reviews

Zhejiang Grand Hotel

No.595 Yan'an Road, Gongshu District, Hangzhou, Zhejiang, 310006, ChinaSee Hotel Details
Zhejiang Grand Hotel
Zhejiang Grand HotelZhejiang Grand HotelZhejiang Grand Hotel
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1 night

Guest Reviews

9.5/10
Outstanding
5955 review
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(5955)
Positive reviews(5857)
Reviews with photos/video(968)
Friendly front desk staff(981)
Delicious breakfast(821)
Easy to get around(653)
Near shopping area(523)
Convenient for shopping(478)
Perfect for business trips(241)
Secluded lake view(71)
Delicious buffet(48)
Negative reviews(98)
Mei Ling
Superior Twin Room
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Very neat convenient and clean hotel. Close to mrt station Wulin Square with a 7 min walk. I love the prompt service and the non-smoking culture in the hotel.
Response from Property: Dear distinguished guest: Hello! Thank you very much for choosing to stay in our hotel and giving such a detailed five-star praise! We are honored by your recognition. We are very happy to know that you are satisfied with the clean environment, smoke-free culture and fast service of the hotel! Providing every guest with a "safe, comfortable and worry-free" stay experience is the standard we have always adhered to. The convenience of travel and transportation you mentioned in particular also made us want to like it - you are really a travel expert who knows how to choose a location! Your love is our motivation to move forward! I look forward to continuing to provide you with thoughtful service when you come to Hangzhou next time~ I wish you a happy journey and look forward to seeing you again!
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Solo travelers
28 review
7.5/10
Posted on Feb 23, 2025
Nice and good hotel with 2 basin! Good bathtub and good services ! Like the bed and the heater too
Response from Property: Dear guests, hello! We are glad that you like our hotel. It is our honor to provide you with high-quality services and a comfortable and clean accommodation environment. We will continue to maintain and improve our service quality and bring you a more perfect stay experience. All the hotel staff welcome you to visit again.
Guest User
Business Queen Room
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Super cozy hotel with excellent cleanliness and big space for families vacations! Breakfast was superb and lots of variety to choose from too .
Response from Property: Dear guests, hello! Thank you for your stay and comments! It is our honor to provide you with high-quality services and a comfortable and clean accommodation environment. Thank you for choosing Zhejiang Hotel~(*^▽^*)~The hotel is in a prime location, within walking distance of Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], convenient transfer to Metro Lines 1, 2, and 3, and next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. You can also choose to enjoy afternoon tea in the lobby bar on the 26th floor and enjoy the good afternoon. There is also a buffet on the 25th floor on Saturdays with the theme of "Winter Nourishing Hot Pot Buffet"~ Enjoy the delicious food while enjoying the beautiful scenery, and have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
Thomas K8
Superior Queen Room
Stayed in Apr 2025
Solo travelers
11 review
5.5/10
Posted on May 31, 2025
Completly overrated. Old hotel at busy intersection with dated interior, dirty carpets and cigarette smell. On the plus, the room is very spacious.
Response from Property: 尊敬的貴賓:您好!非常感謝您選擇入住我們酒店並分享寶貴的反饋意見。我們非常重視您的入住體驗,對於您提到的裝潢陳舊、衞生狀況和異味等問題,我們深表歉意。這確實未達到四星級酒店應有的標準,我們已第一時間將您的意見傳達至相關部門進行整改,同時我們將加強清潔標準和空氣質量管控。值得欣慰的是您對我們房間寬敞的肯定,這讓我們備受鼓舞。力求為客人提供更舒適的入住環境。您的意見是我們進步的動力。期待能以更優質的服務贏得您的再次認可。祝您旅途愉快!
SXE
Superior Twin Room
Stayed in Oct 2024
Travel with friends
3 review
9.0/10
Great
Posted on Nov 16, 2024
Very welcoming and friendly staff Clean hotel Location is great near shopping malls
Response from Property: 看到您的讚美,正在上班的寶子們別提多開心了~感覺渾身充滿了力量,感謝您選擇浙江大酒店~(*^▽^*)~酒店地理位置優越,步行即可到達武林夜市、西湖邊【音樂噴泉】【斷橋】【寶石山】,地鐵1、2、3號線換乘便捷,酒店旁便是國大、銀泰購物就餐十分方便,酒店的25樓早餐廳可以俯瞰西湖,景色一絕,也可選擇享用下午茶在26樓大堂吧盡享下午的美好時光,25樓週六還有自助餐“蟹滿金秋”主題呦~一邊美食一邊欣賞着美景,快樂過週末~浙江大酒店期待您的下次光臨~~~
Chang
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
9.5/10
Amazing
Posted on Oct 10, 2024
Well located hotel, walking distance to the lake. The staff are fantastic, giving us directions and walking routes. The breakfast has a wide variety of food and overall satisfying.
Response from Property: 看到您的讚美,正在上班的寶子們別提多開心了~感覺渾身充滿了力量,感謝您選擇浙江大酒店~(*^▽^*)~酒店地理位置優越,步行即可到達武林夜市、西湖邊【音樂噴泉】【斷橋】【寶石山】,地鐵1、2、3號線換乘便捷,酒店旁便是國大、銀泰購物就餐十分方便,酒店的25樓早餐廳可以俯瞰西湖,景色一絕,也可選擇享用下午茶在26樓大堂吧盡享下午的美好時光,25樓週末還有自助餐“尋味東南亞”主題呦~一邊美食一邊欣賞着美景,快樂過週末~浙江大酒店期待您的下次光臨~~~
BAOTIAN
Superior Queen Room
Stayed in Nov 2024
Couples
16 review
10.0/10
Outstanding
Posted on Feb 25, 2025
Having a new year countdown nearby. The hotel is super clean and the smell is so good. Anyway, I will come again if got chance.
Response from Property: 尊敬的賓客,您好!很高興您能喜歡我們酒店,能為您提供優質的服務和舒適乾淨的入住環境,是我們的榮幸。我們將繼續保持並不斷提高服務品質,並給您帶來更加完美的入住體驗,酒店全體員工非常歡迎您的再次光臨。
quinn
Superior Twin Room
Stayed in Nov 2024
Family
5 review
8.0/10
Very Good
Posted on Mar 14, 2025
Breakfast was pretty good with huge spread. Location is good as well, walkable to train station. Facilities need to be improved though.
Response from Property: 尊敬的客人,非常感謝您的反饋!很高興您喜歡我們的早餐和位置。關於設施的問題,我們非常重視,並會盡快進行評估和改進。您的意見對我們非常重要,期待下次為您提供更好的體驗!
leonard
Superior Queen Room
Stayed in Sep 2024
Couples
1 review
10.0/10
Outstanding
Posted on Oct 27, 2024
Good service
Response from Property: 看到您的讚美,正在上班的寶子們別提多開心了~感覺渾身充滿了力量,感謝您選擇浙江大酒店~(*^▽^*)~酒店地理位置優越,步行即可到達武林夜市、西湖邊【音樂噴泉】【斷橋】【寶石山】,地鐵1、2、3號線換乘便捷,酒店旁便是國大、銀泰購物就餐十分方便,酒店的25樓早餐廳可以俯瞰西湖,景色一絕,也可選擇享用下午茶在26樓大堂吧盡享下午的美好時光,25樓週末還有自助餐“蟹滿金秋”主題呦~一邊美食一邊欣賞着美景,快樂過週末~浙江大酒店期待您的下次光臨~~~
Sophials
Boutique 2-bed Room
Stayed in Apr 2024
Family
8 review
9.0/10
Great
Posted on Jul 15, 2024
Friendly staff, clean room, great location with walking distance to night market and shopping mall, highly recommended
Response from Property: 看到您的讚美,正在上班的寶子們別提多開心了~感覺渾身充滿了力量,感謝您選擇浙江大酒店~(*^▽^*)~酒店地理位置優越,步行即可到達武林夜市、西湖邊【音樂噴泉】【斷橋】【寶石山】,地鐵1、2、3號線換乘便捷,酒店旁便是國大、銀泰購物就餐十分方便,酒店的25樓早餐廳可以俯瞰西湖,景色一絕,25樓週末還有自助餐小龍蝦主題呦~一邊美食一邊欣賞着美景,快樂過週末~在25樓我們有“非遺趣探所”的活動,活動時間14:30-16:00截止活動日期8月31日呦~浙江大酒店期待您的下次光臨
Guest User
Superior Queen Room
Stayed in Oct 2024
Couples
30 review
9.0/10
Great
Posted on Feb 15, 2025
Great location but we got itchy sleeping in the bed. The staff were friendly and helpful.
Response from Property: Dear guests, hello! Thank you for your stay and comments. If you encounter any problems during your stay, please contact the front desk in time and we will help you solve the problem as soon as possible. The hotel is committed to providing every guest with cordial and thoughtful service. We sincerely look forward to your visit again!
Guest User
Cartoon Fun Family Room
Stayed in Oct 2024
Family
9 review
10.0/10
Outstanding
Posted on Nov 27, 2024
Amazing experience! The staff were super friendly and provided top-notch service.
Response from Property: Seeing your praise, the working kids are so happy~ I feel full of strength. Thank you for choosing Zhejiang Hotel~ (*^▽^*)~ The hotel has a superior geographical location. It is within walking distance to Wulin Night Market, West Lake [Music Fountain], [Broken Bridge], [Baoshishan], and convenient transfer to Metro Lines 1, 2, and 3. Next to the hotel is Guoda and Yintai, which are very convenient for shopping and dining. The breakfast restaurant on the 25th floor of the hotel overlooks the West Lake, and the scenery is unique. You can also choose to enjoy afternoon tea in the lobby bar on the 26th floor and enjoy the good afternoon. There is also a buffet on the 25th floor on Saturdays with the theme of "Crab Full Golden Autumn"~ Enjoy the delicious food while appreciating the beautiful scenery. Have a happy weekend~ Zhejiang Hotel looks forward to your next visit~~~
a visited of late May
Superior Twin Room
Stayed in Apr 2024
Travel with friends
11 review
10.0/10
Outstanding
Posted on May 27, 2024
I have left a bag with my medicines, a watch in my hotel room. After giving notice to the Zhejiang Grand Hotel, the hotel sent my belongings to me by an express delivery service.
Response from Property: Dear guests, hello! Thank you very much for staying at Zhejiang Hotel! It is the common wish of all our employees to provide guests with safe, hygienic and comfortable guest rooms and allow them to enjoy an unforgettable accommodation experience. Sincerely looking forward to your visit again!
Anonymous User
Superior Twin Room
Stayed in Mar 2024
Couples
5 review
10.0/10
Outstanding
Posted on Apr 17, 2024
Love very much. The staffs are very friendly and helpful. Will stay again when come to Hangzhou.
Response from Property: 尊敬的賓客,您好!很高興您能喜歡我們酒店,能為您提供優質的服務和舒適乾淨的入住環境,是我們的榮幸。我們將繼續保持並不斷提高服務品質,並給您帶來更加完美的入住體驗,酒店全體員工非常歡迎您的再次光臨。
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
36 review
10.0/10
Outstanding
Posted on Feb 19, 2025
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Response from Property: Dear guests: Hello! Thank you for staying at Zhejiang Hotel! We are filled with excitement and joy to receive your five-star praise. This recognition is not only an affirmation of our work, but also a motivation for us to keep moving forward. We will continue to maintain our original intention, wholeheartedly provide quality service to every guest, and look forward to seeing you again.