Zhejiang Grand Hotel Reviews

Very welcoming and friendly staff Clean hotel Location is great near shopping malls

Well located hotel, walking distance to the lake. The staff are fantastic, giving us directions and walking routes. The breakfast has a wide variety of food and overall satisfying.

Good service

Friendly staff, clean room, great location with walking distance to night market and shopping mall, highly recommended

I have left a bag with my medicines, a watch in my hotel room. After giving notice to the Zhejiang Grand Hotel, the hotel sent my belongings to me by an express delivery service.

Love very much. The staffs are very friendly and helpful. Will stay again when come to Hangzhou.

Location is good walking distance to metro and shopping mall around. Service staff is friendly room is size is good.

Nice stay, and good location as well.

The location was so central and easy to navigate! Xin Fu from the front desk was very helpful!

The appearance of the hotel looks quite old, but the location is very good, surrounded by complexes, which is very suitable for eating and shopping. Swipe your card to go upstairs, it's safe. I booked a business room and was later upgraded for free. The newly upgraded room has a lower floor, but it is newly renovated. It looks much fresher and has the decoration style of Atour. The breakfast doesn't look like much, but the dishes are always updated. Wenzhou glutinous rice, multi-grain pancakes, and egg yolk crisps are all very delicious. I will choose here next time

Location: It is a convenient walk from the West Lake Scenic Area and Wulin Night Market. Facilities: An old four-star hotel, the upgraded room types are relatively new, clean and hygienic. Service: The front desk staff are very nice and respond to guests' needs very quickly. In particular, thank you to the front desk staff Xiao Huang for helping to upgrade the room for free. He was very enthusiastic to help. Breakfast: Super good, not inferior to a five-star hotel, rich in variety, far exceeding my expectations. ❤️I will stay here again when I come to Hangzhou in the future, and I will recommend it to my friends around me, it's great!

Because it is an older hotel, the room equipment is a bit older, but everything else is very good. Even the children have their own slippers and toiletries 👍. The attitude of the service staff in each position is also very good. It is really convenient to go shopping nearby!

First of all, the location is really great. Check-in experience is also very good Whether it is the reception desk on the first floor Or the check-in procedure on the 25th floor The service is very friendly and courteous The room was also automatically upgraded. Also considerately arrange the same floor Breakfast is also a plus After eating it for two days, there were changes.

The renovated room is indeed very luxurious and modern in style. Check-in is on the 25th floor of the sky lobby. Xiaofang at the front desk has a very good attitude and is very considerate and thoughtful in his cordial greetings. The aunt in the corridor also greets me very thoughtfully. The location is in Wulin Square, close to Broken Bridge Canxue, which is very convenient for going to the West Lake. You can also go to Wulin Night Market for dinner in the evening. There is a special line to Lingyin Temple on the road next door. I will stay here again next time I come to Hangzhou! The twin room I stayed in this time was great, the facilities were luxurious, the bedding was very clean, and it was equipped with a smart toilet. The shampoo in the shower was Huirun, the shower gel was Keyouran, and it also came with body lotion, which was very safe to use. . The slippers are very thick and soft, and the TV cannot be cast. The breakfast variety is very rich, and the dishes change every day. The freshly made ones include ravioli, beef noodles, egg pancakes and Wenzhou glutinous rice. The drinks include freshly ground coffee and orange juice. There are also many choices of hot dishes and fruits. I go out feeling full every day. ~