New Century Grand Hotel Hangzhou

New Century Grand Hotel Hangzhou Reviews

New Century Grand Hotel Hangzhou

No.818 Shixin Middle Road, Xiaoshan District, Hangzhou, Zhejiang, 311202, ChinaView Hotel Details
New Century Grand Hotel Hangzhou
New Century Grand Hotel HangzhouNew Century Grand Hotel HangzhouNew Century Grand Hotel Hangzhou
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New Century Grand Hotel Hangzhou Guest Reviews

4.8/5
Excellent
6955 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(6955)
Positive reviews(6889)
Reviews with photos/video(800)
Delicious breakfast(778)
Perfect for kids(249)
Friendly front desk staff(243)
Close to metro(178)
Has play area for children(117)
Great swimming pool(77)
Delicious buffet(70)
Negative reviews(66)
dipeshrupakheti
Deluxe Queen Room
Stayed in Sep 2024
Family
34 review
5.0/5
Outstanding
Posted on Oct 27, 2024
nice hotel, near subway station, good breakfast, mixc mall across the street.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at New Century Grand Hotel Hangzhou. Xiao Yuan is also very happy to see that you are staying comfortably. Our guest rooms are equipped with mattresses of the internationally famous brand KINGKOIL and caring and interesting cotton fabrics, which can create a comfortable sleep for you all night and relieve your fatigue all day. In addition, when you stay at Mingdu, you can also play real gun shooting, drink malt whiskey, and the 218-meter cloud-top "Green" Western restaurant on the 41st floor of the hotel provides you with a high-quality Western dining experience; the "Beishan Teahouse" on the second floor of the hotel provides you and your friends with a quiet time in a hidden environment; it has been well received since its opening, and I believe you will like it. I look forward to your visit again and wish you a happy life!
Aprilangel
Deluxe Twin Room
Stayed in Jun 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Aug 2, 2024
The hotel is clean and cozy. And there is a swimming pool. So comfortable :)
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The choice of breakfasts is ideal for every taste. The location is convenient for both business trips and shopping. The bed and mattress are very comfortable. The cost fully corresponds to the quality of the room and the level of services. I recommend
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Patrick
Deluxe Queen Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The hotel was wonderful, right next to a subway station, a mask across the street with lots of food options. The breakfast was great, they had a lot of western and Chinese choices, and they tasted good. The staff is very friendly, all in all they made my families short trip memorable.
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Nicole
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Good location. Clean. Awesome. Excellent and Fantastic..
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
very good place and service
Response from Property: 尊敬的賓客：您好，非常感謝您為杭州開元名都大酒店留下了美好的倩影。看到您抽出寶貴的時間和我們耐心分享您的入住體驗，小元真是感動，您高度的評價給予了我們很多鼓勵和支持，您的喜愛和讚美就是我們能量的源泉，我們會繼續保持熱忱，再接再厲，不斷提升我們的服務，給您更完美的入住體驗，衷心期待您的再次光臨，酒店全體員工祝您生活順心如意！
Anonymous User
Deluxe Queen Room
Stayed in May 2023
Couples
50 review
5.0/5
Outstanding
Posted on Jun 29, 2023
Really cute lil place we enjoyed... hopefully can come again with some bf fiends
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Willan
Executive Queen Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Hotel staff is super friendly!! Location is just near the metro.
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Amanda
Deluxe Queen Room
Stayed in Apr 2023
Couples
16 review
4.7/5
Amazing
Posted on May 2, 2023
It was a realy nice hotel with great service but if your main reason for going to Hangzhou is West lake I would suggest looking for something closer (especially during holidays) because its quite far from the lake and railway station. Otherwise its great!
Response from Property: Dear guest: Hello, thank you very much for leaving a beautiful image for New Century Grand Hotel Hangzhou. Seeing that you took the precious time to patiently share your stay experience with us, Xiao Yuan is really touched. Your high evaluation has given us a lot of encouragement and support. "Human quality, sincere love" has always been our service philosophy. In the future, we will continue to sum up experience, continue to strive to maintain high-quality and excellent customer service standards, and bring the best stay experience to every guest. Xiao Yuan and Xiao Yuan's family are already looking forward to serving you again, remember to come back often! We are waiting for you here, wish you a good mood every day!
Mpumilings
Executive Queen Room
Stayed in Mar 2023
Travel with friends
5 review
3.5/5
Posted on May 2, 2023
The hotel is not a 5 star but maybe 4. It is not well maintained it has a potential of being 5 star. It needs to be cleaned outside and change the carpets. The chef was great the food was good and stuff very friendly. Yvonne was very nice and helpful. The chef could speak English and very accommodative he is the best. The room service lady was so sweet. Just change the carpet and clean the hotel surrounding . The bar downstairs was great and the gym is ohk. Nice play area for kids
Response from Property: 尊敬的賓客：您好！感謝您入住杭州開元名都大酒店！“人性品質，真摯關愛”一直是我們服務的理念。我們想為每位客人都帶來超值的入住體驗，給予家人一樣的温馨和關懷。對於您這次的體驗小元真的非常遺憾，小元和家人們希望有機會能夠再次為您服務，彌補此次的遺憾，將繼續努力做好服務提升，期待您的再次光臨，祝您生活順心如意！
Hsfs
Deluxe Queen Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 8, 2023
Environment good
Response from Property: 尊敬的賓客：您好，非常感謝您為杭州開元名都大酒店留下了美好的倩影。看到您抽出寶貴的時間和我們耐心分享您的入住體驗，小元真是感動，您高度的評價給予了我們很多鼓勵和支持，您的喜愛和讚美就是我們能量的源泉，我們會繼續保持熱忱，再接再厲，不斷提升我們的服務，給您更完美的入住體驗，衷心期待您的再次光臨，酒店全體員工祝您生活順心如意！
Hessie...
Paradise King Room
Stayed in Mar 2023
Couples
17 review
4.7/5
Amazing
Posted on Apr 22, 2023
The hotel is great, with wonderful friendly staff. We asked if we can check out a little later because our train was later in the day, and they didn't mind at all. The pool and gym are also really wonderful.
Response from Property: 尊敬的賓客：您好，非常感謝您為杭州開元名都大酒店留下了美好的倩影。看到您抽出寶貴的時間和我們耐心分享您的入住體驗，小元真是感動，您高度的評價給予了我們很多鼓勵和支持。“人性品質，真摯關愛”一直是我們服務的理念。在未來，我們也將不斷總結經驗，繼續努力保持高品質優秀的對客服務標準，給每一位客人帶來最好的入住體驗。小元和小元的家人們已經開始期待能夠為您再次服務了，記得常回來看看哦！我們在這等你，祝您天天好心情哦！
VJ01
Guestroom (2 beds)
Stayed in Mar 2023
Family
7 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Good location, Very near to metro. Kids can enjoy with the entertainment play inside the hotel. Very good service. Highly recommended for family with kids.,
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Business travelers
36 review
5.0/5
Outstanding
Posted on Aug 8, 2023
good hotel! great food, nice location and staff!
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！
Guest User
Guestroom (2 beds)
Stayed in Oct 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Good best place to stay
Response from Property: 尊敬的賓客：您好，感謝您選擇了杭州開元名都大酒店。看到您抽出寶貴的時間給予我們肯定的評價，我們真是既開心又感動！感謝您對我們的認可與鼓勵，我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲，我們也將不斷總結經驗，一直努力下去。小元和小元的家人們已經開始期待再次為您服務了，歡迎您的再次光臨，祝您天天好心情哦！