17 Biet Thu, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamView Hotel Details
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Erica Nha Trang Hotel Guest Reviews
4.3/5
Very Good
59 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities3.9
Service4.2
Cleanliness4.3
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All reviews(59)
Positive reviews(57)
Reviews with photos/video(12)
Awesome rooms(11)
Friendly owner(11)
Great location(11)
Clean and tidy(10)
Awesome stay(9)
Great value for money(7)
Convenient location(4)
Negative reviews(2)
TJ47
Grand Triple Room with Balcony
Stayed in Dec 2024
Family
6 review
3.7/5
Posted on Jan 17, 2025
We spend 10 days in sea view triple room. Hotel is bit old and breakfast has not much choices for Europe food. Hotel’s staffs are very kind and helpful. 24 hours front desk. Budgetary is ok
Guest User
Grand Triple Room with Balcony
Stayed in Nov 2024
Family
27 review
2.5/5
Posted on Jan 6, 2025
good location. limited service and breakfast choices. needs improvement
sohtaga
Classic Triple Room with Balcony
Stayed in Jan 2024
Family
11 review
4.2/5
Very Good
Posted on Feb 21, 2024
Good location with lots of nice restaurants nearby. Walkable to the night market and the beach.
Response from Property: Dear Mr. /Ms. Sohtaga,Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your positive feedback. We were so happy to see that you found everything to be excellent during your recent trip to Nha Trang. Your good words are the best compliments for us, and we are really proud of them. It has been a great pleasure to have you staying with us and if it was a first time for you, I do hope we made you want to come back again! We look forward seeing you again soon! With warmest regards, General Manager
L@n@
Senior Room with Balcony 2 Single bed
Stayed in Jan 2024
Family
7 review
3.7/5
Posted on Feb 15, 2024
We stayed at Erica hotel for one night and were satisfied with the room, the breakfast and the location. The staff are very friendly and helpful, however, when trying to help us book the transfer bus, the communication was very poor due to staff’s lack of English.
Response from Property: Dear Valued Customer,Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your feedback. We would like to sincerely apologize for the shortfall in service. Your feedback is a vital part of our business, and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Erica Nha Trang Hotel in the near future. Sincerely, General Manager
Guest User
Junior Double Or Twin Room, Balcony, City View
Stayed in Nov 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Jan 16, 2025
Had a good time can't complain
Guest User
Premier Twin Room
Stayed in Oct 2024
Solo travelers
5 review
3.0/5
Posted on Nov 30, 2024
The restaurant did not operate.
Response from Property: Dear Valued Customer, Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your feedback. We would like to sincerely apologize for the shortfall in service. Your feedback is a vital part of our business, and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Erica Nha Trang Hotel in the near future. Sincerely, General Manager
goryaa
Premier Twin Room
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Spotless and good service
Guest User
Connecting Family Room
Stayed in Oct 2023
Family
1 review
4.2/5
Very Good
Posted on Nov 28, 2023
Beautifully appointed rooms. I would absolutely stay again but would buy breakfast elsewhere.
Response from Property: Dear Madam/Sir Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your positive feedback. We were so happy to see that you found everything to be excellent during your recent trip to Nha Trang. Your good words are the best compliments for us and we are really proud of them. It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon! With warmest regards, General Manager.
Patrick Watene
Junior Double Or Twin Room, Balcony, City View
Stayed in Mar 2023
Solo travelers
47 review
5.0/5
Outstanding
Posted on May 1, 2023
I really liked this hotel to finish my stay at Nha Trang. Close to beach. Great rooftop pool with excellent view to ocean. Really good and clean balcony room. Good breakfast. I think it’s a good hotel for families or business travelers or couples. Close to good restaurants and bars and easy walking distance to beach.
Response from Property: Dear 精致房(带阳台)Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Nha Trang.Your good words are the best compliments for us and we are really proud of them. It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Renee Foster
Junior Double Or Twin Room, Balcony, City View
Stayed in Jan 2024
Booked for others
1 review
4.0/5
Very Good
Posted on May 3, 2024
This was amazing for my daughter who was on her diving trip.
Response from Property: Dear Ms./ Mr. Rene Foster,Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your positive feedback. We were so happy to see that you found everything to be excellent during your recent trip to Nha Trang. Your good words are the best compliments for us, and we are really proud of them. It has been a great pleasure to have you staying with us and if it was a first time for you, I do hope we made you want to come back again! We look forward seeing you again soon! With warmest regards, General Manager
Guest User
Connecting Family Room
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Great value, great location, very clean. We were very pleased.
Response from Property: Dear Madam/Sir Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your positive feedback. We were so happy to see that you found everything to be excellent during your recent trip to Nha Trang. Your good words are the best compliments for us and we are really proud of them. It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon! With warmest regards, General Manager.
Anonymous User
Premier Twin Room
Stayed in Dec 2024
Solo travelers
2 review
3.5/5
Posted on Jan 13, 2025
It is located in the center of Nha Trang city, so there was no problem getting around, and the hotel staff was kind and gave good guidance. It was cheap and comfortable.
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Cat Dance
Premier Twin Room
Stayed in Oct 2024
Solo travelers
18 review
4.5/5
Great
Posted on Nov 21, 2024
There is a restaurant next door, and across the road ahead there is a banh mi shop, a convenience store, and a massage parlor.
The road directly in front has little traffic and is easy to cross.
Within a short walk there are many seafood restaurants.
Please walk towards the beach.
It's fun.
Original TextTranslated by Google
Response from Property: Dear Valued Customer, Thank you very much for staying at Erica Nha Trang Hotel and for taking the time to share your feedback. We would like to sincerely apologize for the shortfall in service. Your feedback is a vital part of our business, and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Erica Nha Trang Hotel in the near future. Sincerely, General Manager
Guest User
Premier Twin Room
Stayed in Dec 2024
Solo travelers
54 review
4.2/5
Very Good
Posted on Jan 18, 2025
Very cost-effective, very close to Nha Trang Beach, within walking distance. Clean and sanitary, good service. Breakfast is simple and tastes average. The swimming pool on the rooftop is a bit small.
Original TextTranslated by Google
Guest User
Premier Twin Room
Stayed in Dec 2024
Couples
6 review
2.5/5
Posted on Jan 7, 2025
I booked this place to rest for a few hours before my late night flight.
There were three disappointing points:
- The hairdryer was broken
- Only cold water came out of the shower
- You could hear every sound from the hallway
The room door was just a wooden door, so there was zero sound insulation. You could hear every sound as if there was no partition between the hallway and the room.
There was Vietnamese music playing in the hallway all the time, and you could hear it all the way into the room, so it was difficult to sleep.
I checked out around 11pm, so it was fine, but if you want to sleep soundly until the morning, I don't recommend it at all.
I stayed there at the beginning of the year and it cost just under 3,000 yen a night, but the quality was still high enough that I thought it was expensive.