D House International Service Apartment Guest Reviews
4.5/5
Good
299 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(299)
Positive reviews(289)
Reviews with photos/video(99)
Convenient for shopping(46)
Easy to get around(44)
Close to metro(23)
Large rooms(11)
Would stay again(10)
Perfect for families(9)
Strange smell in room(8)
Friendly front desk staff(8)
Negative reviews(10)
Guest User
Premier Luxe Twin Suite (Two-Bedroom With A Living Room)
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 14, 2024
The apartment has no smoke-smell at all, unlike some other apartments which say non-smoking but somehow there is heavy smell of smoke, very suitable for families. All the staff including the front desk, cleaning ladies, etc are all very friendly. A large mall is just next to it with nice dim sum and basement with lots of food options, very convenient.
Response from Property: Thank you for choosing to stay at Dhouse Hotel Apartments. Thank you for your affirmation of our service. Your praise warms our hearts! This also makes us more powerful to serve every guest. Waiting for you to come back again
Tsz On
Luxe Enjoyment Executive Double Bed Suite
Stayed in Oct 2024
Family
28 review
4.5/5
Great
Posted on Nov 18, 2024
Location it’s very good, many the power plug it’s not working.
Response from Property: Dear guest, thank you for your valuable feedback. Your valuable feedback is very important to us. We will inform the relevant departments to improve the quality of room hardware. We sincerely look forward to seeing you again.
John Cheng Hong Kong
Queen Room
Stayed in Jun 2024
Family
16 review
4.2/5
Very Good
Posted on Jul 13, 2024
Very effective followup if you left something and want to get back. They welcome guest from Hong Kong.
Response from Property: 感謝您選擇入住Dhouse酒店公寓,更感謝您對我們服務的肯定,因為您的好評,温暖了我們整顆心!這也讓我們更加有力量服務每位客人。等您再次回來
Guest User
Queen Room
Stayed in Apr 2024
Solo travelers
20 review
4.0/5
Very Good
Posted on May 20, 2024
Noisy due to construction site
Response from Property: Thank you for your 5-point review. Little D expressed that he was very excited and happy. Your satisfaction is our greatest motivation to move forward. We will always maintain the best attitude to provide warm services to each of our guests. Looking forward to your visit again
SKS
Queen Room With City View
Stayed in Aug 2023
Couples
2 review
4.5/5
Great
Posted on Oct 5, 2023
Nice hotel. Cozy and budget. Clean and comfortable. Worth to give it a try
Response from Property: 尊敬的客人,感謝您在百忙之中抽空給出點評,您的建議就是我們努力的方向,期待您的再次光臨!祝您生活愉快!
RobGZ22
Luxe Enjoyment Executive Double Bed Suite
Stayed in Jul 2024
Couples
90 review
4.7/5
Amazing
Posted on Aug 27, 2024
Everything fine!
Response from Property: Dear guest, thank you very much for your five-star praise of our hotel. We will continue to work hard to live up to your praise. We look forward to visiting you again and wish you a happy journey! Thank you for your praise and recognition of our hotel in all aspects. Everything we do is to bring a satisfactory stay experience to every guest. We will continue to work hard and be ready to welcome you back at any time.
Guest User
Premier Luxe Twin Suite (Two-Bedroom With A Living Room)
Stayed in Dec 2022
Family
2 review
4.5/5
Great
Posted on Jan 29, 2023
My son and I have stayed here on 2 separate visits to Shenzhen and have enjoyed the apartment it's comfortable and homey. The location is perfect for getting around in the city. Staff are friendly and accommodating, ever ready to assist with requests and polite.
Response from Property: 這世上總有一個不好不壞的人,甘心拋棄整個花花綠綠的世界,留在你身邊,也總有一份簡單粗暴的關懷和愛讓你幸福。感謝您對小D 的肯定,小D一定不負所望,做到更好,期待您與下次相見!
TK123
Premier Luxe Twin Suite (Two-Bedroom With A Living Room)
Stayed in Sep 2024
Family
71 review
4.7/5
Amazing
Posted on Oct 15, 2024
Gooood
Response from Property: 您的滿意就是我們最大的動力,期待您再次光臨,祝您生活愉快!
Tserendagva
Queen Room
Stayed in Aug 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Good nice place i like
Response from Property: 感謝客官的五星好評,小D太開心了。您的肯定是我們最大的動力,期待您的再次光臨!
Guest User
Luxe Enjoyment Executive Double Bed Suite
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Very convenient location five minutes walk from the subway There are many options for dining you can walk to the old village very much to eat Next time I will stay again
Original TextTranslated by Google
Manicotti
Queen Room
Stayed in Oct 2024
Family
21 review
4.5/5
Great
Posted on Dec 1, 2024
The hotel's location is right next to the subway station and large shopping mall, which is very convenient. Check-in is also very convenient. The apartment is large enough, with a living room, study room and bedroom, each with two air conditioners. There is also a small balcony for a washing machine, a kitchen refrigerator, a microwave and other facilities. Very neat too. The only difference is that the hot water heater is sometimes hot and cold when taking a shower. Maybe it is because the heater time is not enough? Overall it's very good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,非常感謝您對我們酒店的五星好評,我們會再接再厲不辜負您的好評,期待再次光臨,祝旅途愉快!感謝您對我們酒店的好評和各方面的認可,我們所做的一切都是為每一位客人帶來滿意的入住體驗,我們會繼續努力,時刻準備着,歡迎您隨時回來。
Guest User
Premier Luxe Twin Suite (Two-Bedroom With A Living Room)
Stayed in Oct 2024
Family
2 review
3.5/5
Posted on Nov 25, 2024
The location is great. The environment is quiet. Opposite is the Bonjour Club, which is very convenient. There are many choices of restaurants in the shopping mall and they are also popular. The bed hygiene in the room needs to be improved and the bed is too hard😄
Original TextTranslated by Google
Response from Property: 感謝您選擇入住Dhouse酒店公寓,更感謝您對我們服務的肯定,因為您的好評,温暖了我們整顆心!這也讓我們更加有力量服務每位客人。等您再次回來
蘋溢看世界
Premier Luxe Twin Suite (Two-Bedroom With A Living Room)
Stayed in Aug 2024
Family
13 review
4.0/5
Very Good
Posted on Oct 2, 2024
The location is excellent, with a large shopping mall downstairs and a few minutes' walk from the subway, which is very convenient. The service is OK, but the facilities in the room are average. The TV network is poor, the picture freezes every 5 minutes and resets every 5 pauses. The waiter just said "poor reception".
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable feedback. Your valuable opinions are very important to us. We will inform the relevant departments to improve the quality of our services. Thank you again for your stay and we sincerely look forward to your visit again.
Anonymous User
Premier Luxe Twin Suite (Two-Bedroom With A Living Room)
Stayed in Jul 2024
Family
13 review
4.2/5
Very Good
Posted on Aug 17, 2024
The staff attitude is very good, we checked in late, wanted to 𨒂 late check-out directly helped us 𨒂 late 2 o'clock. It is very convenient to be close to a shopping mall. The place is large and the bed is very clean, just the place is more run down. When we leave, the cleaning aunt will take the initiative to say goodbye to us when we pass by.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Dhouse Hotel Apartments, and thank you even more for your affirmation of our services. Your praise warms our hearts! This also gives us more strength to serve every guest. Waiting for you to come back again
Guest User
Luxe Enjoyment Executive Double Bed Suite
Stayed in Sep 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 27, 2024
The decoration is much better than ordinary hotels
Original TextTranslated by Google
Response from Property: 您的滿意就是我們最大的動力,期待您再次光臨,祝您生活愉快!