Mercure Hangzhou Qianjiang

Mercure Hangzhou Qianjiang Reviews

Mercure Hangzhou Qianjiang

No.37 Jiefang East Road (52F, Building 2, Wealth Financial Center), Shangcheng District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Mercure Hangzhou Qianjiang
Mercure Hangzhou QianjiangMercure Hangzhou QianjiangMercure Hangzhou Qianjiang
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1 night

Guest Reviews

9.5/10
Outstanding
4553 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(4553)
Positive reviews(4416)
Reviews with photos/video(1172)
Friendly front desk staff(364)
Classy environment(346)
Fantastic river view(341)
Easy to get around(307)
Delicious breakfast(289)
Perfect for business trips(189)
Close to metro(158)
Awesome gym(27)
Negative reviews(137)
Aidar S.
Deluxe 2-bed Room
Stayed in Apr 2025
Traveling with friends
24 review
10/10
Outstanding
Posted on May 7, 2025
+ the best location in the city but not a lot of places around working after 9 pm - staff don’t speak English (when we made check in)
Response from Property: Thank you for your review. We will always work hard to provide the best experience for every guest we welcome. We hope you can pay more attention to Mercure Qianjiang New Town. The growth of the hotel is inseparable from your support. Thank you for your review and look forward to meeting you again!
XDLU
Standard Queen Room
Stayed in Mar 2025
Business traveler
18 review
8.5/10
Very Good
Posted on Apr 10, 2025
Nice hotel with great views, close to outlet & short distance walk to Qiantang River. Breakfast has good variety & staff friendly.
Response from Property: 感謝您選擇錢江新城美居酒店，除了硬件設施我們無法改變之外，小美多想讓您在入住期間感受到衹要您要，衹要小美有的超預期的服務，可能酒店沒能達到您預期的價位，小美更想用心為您提供更好的服務，來彌補您心裏的落差。願得到您的理解，期待您下次入住！
Guest User
Queen Room With River View
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 10, 2025
Very nice hotel view and service
Response from Property: 流溪緩緩，時光柔軟，感謝您的支持，我們會延續一如既往的好品質和更加完善的服務，來謝謝您們的支持與厚愛，期待您的再次光臨，祝您開心的度過每一天！
Anonymous User
Queen Room With River View
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 27, 2025
Great location, great view, great room, great amenities! Thanks Mercure!
Response from Property: 感謝您對錢江美居的一見鍾情！美麗的時光，不經意間會邂逅誰的眼眸，文字裏泛舟，此次與您不期而遇，感謝這份緣分，我們會倍加珍惜，期盼與您的下次相見！
Mayuree Ouitrakoon
Superior 2-bed Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 27, 2025
Good reception service, very helpfull and friendly.
Response from Property: 感謝您對錢江美居的一見鍾情！美麗的時光，不經意間會邂逅誰的眼眸，文字裏泛舟，此次與您不期而遇，感謝這份緣分，我們會倍加珍惜，期盼與您的下次相見！
Guest User
Suite - River-View
Stayed in May 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Jul 2, 2025
Near cantral
Response from Property: 流溪緩緩，時光柔軟，感謝您的支持，我們會延續一如既往的好品質和更加完善的服務，來謝謝您們的支持與厚愛，期待您的再次光臨，祝您開心的度過每一天！
Guest User
Guestroom - River-View (Double Bed)
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 15, 2025
good night
Response from Property: 謝謝您的點評，我們會一直努力用心服務，為每一位我們迎來的貴賓留下最好的入住體驗，希望您能多多關注錢江新城美居酒店, 酒店的成長離不開您的支持。真心感謝點評，期待再次與您的相遇！
Cyzuki
Standard Queen Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 21, 2025
Beautiful hotel with amazing views! Great location and friendly staff!
Response from Property: Thank you for your review. We will always work hard to provide the best experience for every guest we welcome. We hope you can pay more attention to Mercure Qianjiang New Town. The growth of the hotel is inseparable from your support. Thank you for your review and look forward to meeting you again!
lopez go
2-bed Room With River View
Stayed in Nov 2024
Family
22 review
10/10
Outstanding
Posted on Jan 1, 2025
The service in the hotel is really good, the hotel staff attitude is warm and thoughtful.. The sanitation of the room is also very clean.. hotel is very near to metro station just 100m far away I think.. and the breakfast is really great!
Response from Property: 短短几個字小美已經感動的不行不行的了，所做的一切，衹為博君一笑，願下次得相遇，如此般美好。
Guest User
Deluxe 2-bed Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 25, 2025
Very good location near new town center. We stayed on the 52th floor so the view of the city is fantastic! The room is spacious and has big windows.
Response from Property: 非常高興您選擇了我們酒店，每收到一個肯定的評價，心裏都會非常高興，我們會再接再厲做的更好，祝您工作順利，生活愉快。
Julian
Standard Queen Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 21, 2025
Hotel in best location in Hangzhou, great views from the lobby. However, i would recommend to not book a room without window!
Response from Property: 謝謝您的點評，我們會一直努力用心服務，為每一位我們迎來的貴賓留下最好的入住體驗，希望您能多多關注錢江新城美居酒店, 酒店的成長離不開您的支持。真心感謝點評，期待再次與您的相遇！
Guest User
Guestroom - River-View (Double Bed)
Stayed in Nov 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 14, 2024
Personally, I got a room which had a river view. The room was spotless and had a really nice view. The service and facilities were really great. Overall, it is worth it to stay here for a night!
Response from Property: Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Mercure Qianjiang New Town will be the warmest one in your memory! Thank you for your five-point praise, and I wish you all the best!
Theodorastevi
Standard Queen Room
Stayed in Nov 2024
Solo traveler
20 review
10/10
Outstanding
Posted on Dec 16, 2024
I’m so happy to stay in mercure! The staff was so friendly especially Cathy who helped me a lot! The amenities was also good including laundry self services. Definitely will stay here when I comeback to hangzhou next year! Thank you so much I had a great time🙆🏻♀️
Response from Property: Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Mercure Qianjiang New Town will be the warmest one in your memory! Thank you for your five-point praise, and I wish you all the best!
Divi23
Deluxe 2-bed Room
Stayed in Dec 2024
Business traveler
2 review
9.0/10
Great
Posted on Jan 31, 2025
It was a good stay in the heart of the city with all the amenities.
Response from Property: 小美不斷的追求，不斷的努力，衹為給您提供難忘而美好的體驗，時刻為您服務，這就是我們，一定不會讓您失望，我們會一直在您身邊哦
Ime
Guestroom - River-View (Double Bed)
Stayed in Apr 2025
Couple
74 review
10/10
Outstanding
Posted on May 19, 2025
Ideal location. Walking distance to the City Balcony and Outlet Mall. Perfect for those who want to watch the Hangzhou light show. The hotel is located from the 52nd to the 57th floor, so the view from the room is very wide.
Response from Property: Happiness uses heartbeats to calculate beauty, which will be revealed in the next second. What we want to bring you is your satisfactory stay experience. Thank you for your good comments. We are very happy and look forward to your visit again. I wish you a happy life~