Ramada Encore by Wyndham Hangzhou Aoti

Ramada Encore by Wyndham Hangzhou Aoti Reviews

Ramada Encore by Wyndham Hangzhou Aoti

Building A, Xiehe Huifeng Development Center, No. 2380, Jinji Road, Qianjiang Century City, Xiaoshan District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Ramada Encore by Wyndham Hangzhou Aoti
Ramada Encore by Wyndham Hangzhou AotiRamada Encore by Wyndham Hangzhou AotiRamada Encore by Wyndham Hangzhou Aoti
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Guest Reviews

9.4/10
Outstanding
2856 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(2856)
Positive reviews(2783)
Reviews with photos/video(454)
Friendly front desk staff(504)
Convenient location(502)
Large rooms(416)
Easy to get around(329)
Delicious breakfast(319)
Close to metro(145)
Perfect for business trips(116)
Awesome gym(9)
Negative reviews(73)
MaratM
Cozy Room (2 Beds)
Stayed in Mar 2025
Business traveler
6 review
2.5/10
Posted on Apr 16, 2025
The room was extremely dirty, with most things broken or in poor condition. It seems like no cleaning was done since the hotel opened. The wallpaper was torn, and the overall maintenance was terrible. Customer service was non-existent. The price is outrageously high for such a low-quality hotel.
Response from Property: Hello, guest. I don't know which hotel you stayed in and the comments you posted to our hotel. Based on the content of your comments, we would like to explain: 1. The facilities shown in Figure 1 do not exist in the actual hotel. From the comparison between the pictures and the actual guest rooms, it can be concluded that the color tone of this hotel is bright, and there are no pure black facilities in the entire room. 2. The white low cabinet in Figure 2 does not exist in the hotel. This can be seen from our online pictures. 3. Figure 3 shows steel tables and chairs. The actual hotel is a four-star hotel. This unsafe room facility does not actually exist in this hotel. The hotel tables and chairs are all wooden structures, not steel structures. 4. The wooden floor of the hotel is painted. The floors in Figures 2 and 3 are relatively old and do not match the color and newness of the floors in the hotel's actual video. The actual comments are not the content of this hotel.
xiu yi
senior twin bed room
Stayed in Jan 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Mar 5, 2025
The location is walking distance away from the 地铁, surroundings are quiet as well. Great stay here!
Response from Property: Dear, thank you for choosing Ramada Encore Hotel. Our rooms are all 38 square meters, spacious and elegant, with floor-to-ceiling windows with wide views. Our breakfast is very rich, with 8 hot dishes and cold dishes, various Western pastries, fruits, drinks, etc. The hotel is only a 7-minute walk from the subway station Line 2 and Line 6 Qianjiang Century City Station and Expo Center Station. Line 2 can go directly to West Lake, and Line 6 can go directly to Hangzhou East Station. The hotel is close to Hangzhou International Expo Center, Olympic Sports Center, and Qianjiang Century Park. It not only has convenient transportation, but also beautiful scenery. It is also very close to the Qiantang River Scenic Belt, where you can take a walk at night and watch the light show. Thank you for your stay and wish you a happy life!
Choon Heng
Cozy Double Room
Stayed in Mar 2025
Traveling with friends
14 review
8.0/10
Very Good
Posted on Apr 28, 2025
A good hotel with good breakfast. The location was convenient and near the Olympic stadium. Easy to move around with Didi.
Response from Property: 尊敬的賓客您好,感謝您入住咱們酒店,酒店交通便利通達,距離蕭山國際機場僅20分鐘車程,步行400米即可到達地鐵2號和6號線錢江世紀城站,地鐵2號線直達西湖,6號線直達杭州東站,步行約10分鐘就能到博覽中心和奧體中心,都不需要打車前往,咱們所有客房都是四四方方非常正,沒有暗房,全景落地大窗户視線好,希望我們的優質服務能夠令來賓擁有與眾不同的旅途生活,真誠期待您的再次光臨,祝您生活愉快!
Guest User
Cozy Double Room
Stayed in Mar 2025
Traveling with friends
47 review
9.5/10
Amazing
Posted on Apr 6, 2025
Good location. Nice spacious rooms. Friendly helpful staff. Good solid breakfast. A very pleasant overall stop over stay.
Response from Property: 親愛的客人,首先感謝您對華美達安可酒店的支持與喜愛,並在此有一次愉快的入住經歷。酒店始終竭盡全力的去提供完善的待客之道,我們很高興看見你對酒店的稱讚。每位賓客的期望就是酒店用心的方向!我們會不斷努力,給你更為無可挑剔的服務和細節體驗,讓旅途盡善盡美。期待您再次入住,祝您生活愉快!
ATE24
Cozy Double Room
Stayed in Sep 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Oct 8, 2024
This is the second visit due to unexpected delay of Fear and Dreams Eason Chan in Hangzhou, and they keep a really high standard of hospitality. Consider the great location, I would recommend all if they are going to HZ Olympic Sports Center for concerts or events.
Response from Property: Dear guests, we are really happy to let you live very comfortable, guest satisfaction is always our wish. We will be more attentive to each guest to provide a comfortable and cozy environment. The hotel has convenient transportation access, walking 400 meters to the subway line 2 line 6 Qianjiang Century City Station and Expo Center Station, the subway station one stop road to the Olympic Sports Center, walking to the Hangzhou Olympic Sports Center in about 15 minutes, I hope to see you again to stay in our hotel, I wish you a happy life oh!
Wikum
Cozy Room (2 Beds)
Stayed in May 2025
Family
13 review
7.0/10
Posted on Jun 13, 2025
Need better cleaning. Staff can train well. Staff helped occasionally.
Response from Property: 賓客您好,感謝您下榻華美達安可酒店,咱們酒店交通便利通達,步行400米即可到達地鐵2號線和6號線錢江世紀城站,6號線直達杭州東站,酒店門口也有停車場,入住期間有任何問題都可以房間電話撥打前台聯繫我們及時為您處理!酒店全體員工期待您的再次光臨。祝您生活愉快!
KATHERINE SARAH
Cozy Double Room
Stayed in Jan 2025
Solo traveler
6 review
6.5/10
Posted on Feb 25, 2025
Only stayed for one night when going to the Ed Sheeran concert. Great location. The room had everything needed, although it was quite hot in the room and it was not easy to figure out how to make the AC the right temperature. Would recommend if someone is staying in Hangzhou for a concert
Response from Property: 尊敬的賓客您好,房間空調不會調節您聯繫我們前台小夥伴啊,問一下我們會教您的,一共4個鍵,左邊兩個調製冷制熱模式,右邊兩個調温度高低,酒店提供免費停車場,2樓自助洗衣房,洗烘一體服務,免費行李物品寄存,免按金免查房等增值服務的,退房可延遲到14點。入住期間有任何問題都可以房間電話撥打前台聯繫我們及時為您處理!酒店全體員工期待您的再次光臨。祝您生活愉快!
LOUIS
Cozy Room (2 Beds)
Stayed in Jan 2025
Other
28 review
9.0/10
Great
Posted on Feb 23, 2025
Not bad. The room was clean, and it was a good place to stay, though the location is a bit far from the busy area and it's quite quiet. Everything is good
Response from Property: 賓客您好,感謝您選擇華美達安可酒店,為您提供優質的服務是我們的責任,咱們客房都是38平方寬敞大氣,落地窗户視野寬闊,酒店距離地鐵站2號線和6號線錢江世紀城站和博覽中心站步行僅7分鐘,地鐵2號線能直達西湖,地鐵6號線直達杭州東站,酒店緊鄰杭州國際博覽中心、奧體中心、錢江世紀公園,不僅交通發達便捷,而且景色優美。距離錢塘江風光帶也非常近,晚上可以散個步,看下燈光秀。期待您的下次光臨!祝您生活愉快!
Traveling Trent
Triple Room
Stayed in Nov 2024
Family
21 review
7.5/10
Posted on Dec 8, 2024
We stayed in a triple room which was very nice. The room was large, modern bathroom and the beds were very comfy! Down side though was that the room was super noisy! Traffic noise and construction from 6:30am straight through and noise from the lift was difficult to block out.
Response from Property: 賓客您好!感謝您下榻華美達安可酒店。咱們特色三人間客房都是在電梯旁的,房間窗户也是雙層中空隔音玻璃,窗户旁邊有電動窗指示牌,窗户關閉起來是沒有噪音的哦,您在睡覺前檢查下電動窗户是都關閉這樣會減少噪音。感謝您的入住,祝您生活愉快!
Guest User
Cozy Double Room
Stayed in Jul 2024
Couple
3 review
9.5/10
Amazing
Posted on Aug 24, 2024
Excellent location with quick access to metro stations; convenient stores, cafes, and restaurants nearby. Room is clean and spacious with good air-conditioning; access to fitness room and self-service laundry a big plus. Breakfast is very good. Unfortunately, lack of air-conditioning in common areas can be unbearable in summer months.
Response from Property: Thank you for choosing Ramada Encore Hotel, the elevator hall is air-conditioned, our hotel enjoys a unique location, only 20 minutes drive from Xiaoshan International Airport, 400 meters walk to the subway line 2 and 6 Qianjiang Century City Station, walk about 10 minutes to the Hangzhou Expo Center and the Olympic Sports Center, the hotel downstairs surrounded by a number of food and beverage outlets, as well as a convenience store, coffee shop, and so on, the hotel is located in the heart of the city, the hotel is located in the heart of the city. We look forward to seeing you again and wish you a happy life!
Hongli Hu
Featured Room - City-View (2 Beds)
Stayed in Sep 2024
Business traveler
3 review
9.5/10
Amazing
Posted on Dec 27, 2024
Good location and convenient for me to walk around to get food
Response from Property: 賓客您好,非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以繼續選擇咱們奧體華美達安可酒店哦,並將以後入住時的更多感受和體驗告訴我們!酒店2樓有自助洗衣房、健身房、早餐廳,酒店也是免費停車的哦。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨!
Lorela Cortez
Cozy Double Room
Stayed in Sep 2023
Couple
20 review
2.0/10
Posted on Oct 3, 2023
Location is along the road but not near downtown. Poor service, requested for late check put as trip.com privilege upon check in, reception said yes. The following day, they called us to check out early. They could have said no earlier, so that we knew. 1 english speaking staff. 1 friendly staff, the rest were not. No amenities. Breakfast had no choices considering many were foreigners for Asian games. There is a obnoxious odor in the lobby. Rooms were old. Paint were already removed. Don't try this hotel.
Response from Property: Hello, when you checked in, you asked the hotel staff if you could delay check-out until 14:00. The front desk staff clearly informed the guest that check-out could be delayed until 14:00. However, the actual check-out time of the guest was already past 14:00 and was 14:00. : Check out at 47, the hotel does not charge late fees. The front desk staff was kind enough to help the foreign guest take a taxi to the Olympic Sports Center and a nearby restaurant. The guest forgot his clothes at the hotel and came to pick them up in the evening. However, the foreign guest still gave him a bad review. This kind of foreign guest does one thing in front of his face and another behind his back, which is Ctrip. They are used to bullying us Chinese people. The hotel serves foreign guests wholeheartedly, but the foreign guests give negative reviews in return, which makes the hotel feel chilly.
Guest User
Triple Room
Stayed in Dec 2023
Family
12 review
9.5/10
Amazing
Posted on Feb 15, 2024
Location is a little far from the train station, but still walkable Breakfast was not too bad but could have more variety Rooms were cosy and bed was comfortable. There is a gym but when I was there, people were smoking inside.
Response from Property: Hello distinguished guest, thank you for staying at Hangzhou Olympic Ramada Encore Hotel. We have received your suggestions. Next time you check in the room and you have any problems, you can call our front desk and we will solve the problem for you. Your Love is our driving force to continuously improve our services. All hotel staff have always been adhering to hospitality from the heart, providing guests with home away from home service and bringing you an unforgettable memory during your trip. wish you a happy life!
ChuahCL
Family Suite
Stayed in Nov 2023
Family
4 review
10/10
Outstanding
Posted on Dec 29, 2023
Hotel location is great, subway is within 5 minutes walk and direct access to tourist attractions.
Response from Property: Dear, thank you for choosing the Ramada Encore Hotel. Our Hotel enjoys a unique geographical location. You can walk 400m to the Metro Line 2, Line 6, Qianjiang Century City Station and Expo Center Station, about 10 minutes walk to the Hangzhou Expo Center, about 10 minutes walk to the most beautiful runway in Qiantang River, the hotel downstairs in the vicinity of some restaurants, as well as convenience stores, coffee shops, look forward to your visit again, have a nice life!
VAIBHAV
Cozy Double Room
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Dec 15, 2024
Every thing is good
Response from Property: 親,感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,我們倡導真誠,熱情,禮儀,周到待客的理念,以及我們酒店的人性化的設施設備,入住期間有任何問題都可以房間電話撥打前台聯繫我們及時為您處理!酒店全體員工期待您的再次光臨。祝您生活愉快!