89 Huayuangang Street, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
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UrCove Hangzhou North Grand Canal Guest Reviews
4.8/5
Excellent
2030 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2030)
Positive reviews(2012)
Reviews with photos/video(255)
Friendly front desk staff(168)
Classy environment(132)
Delicious breakfast(87)
Large rooms(74)
Many amenities(57)
Perfect for business trips(40)
Tasty coffee(15)
Awesome gym(12)
Negative reviews(18)
Kefee
UrCove Superior King
Stayed in Nov 2024
Business travelers
10 review
4.5/5
Great
Posted on Nov 19, 2024
There nice hotel and clean
Response from Property: 尊敬的賓客, 您好!非常感謝您對我們酒店如此的青睞和喜愛 !前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,杭州拱墅大運河逸扉酒店永遠屹立於這個城市,等候您的來臨 !不見不散哦!祝,笑口常開 ! ---酒店總經理Anthony 戴
SMG.22
UrCove Superior King
Stayed in Mar 2025
Business travelers
66 review
3.7/5
Posted on Mar 2, 2025
“I had a fantastic stay! The room was spotless, the staff were incredibly friendly,
Response from Property: Dear guests, thank you for your love and recognition of Yifei. Hangzhou Gongshu Grand Canal Yifei Hotel has been working hard to create a high-quality experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again! --- Anthony Dai, General Manager of the hotel
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Superior 2-bed Room
Stayed in Dec 2023
Family
40 review
2.7/5
Posted on Dec 25, 2023
This hotel location very far from Metro station, around 1.5-2km.
And very far from shopping street and not easy to find foods.
This hotel looks like a new hotel condition,
Room very spacious and clean.
Have free washing and drying machine.
Internet very poor connection.
You cannot work here if your works need internet connection.
But so far, price vs quality very worthed to stay in this hotel.
I still recommend others to stay in this hotel.
Response from Property: Dear Guest: Thank you for taking a moment from your busy schedule to share your experience! We appreciate your comments and constructive criticism as it is through this feedback that we know how and where improvement is needed. Your satisfaction is very important to us and we will try our best to make sure all of our guests have a rewarding stay. Be assured that we will follow-up on the issues you raised so that we can improve our guest's experience. —— General Manager Anthony Dai
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Devione Marquette
UrCove Superior King
Stayed in May 2024
Solo travelers
16 review
4.5/5
Great
Posted on May 24, 2024
The hotel was nicer than I anticipated. The for event I was attending, the local was very nice. I really enjoyed the heated toilet seat in the room. I was also impressed to see a bar in the hotel lobby.
Response from Property: Dear guest, hello! Thank you for your strong support to Hangzhou Gongshu Grand Canal Yifu Hotel, your satisfaction is the driving force of the hotel, no need to say, come often! I wish, smooth work, good mood every day! -- Hotel General Manager Anthony Day
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UrCove Superior King
Stayed in Feb 2024
Family
40 review
4.5/5
Great
Posted on Feb 27, 2024
The hotel was very nice, clean and comfortable to stay.
But you do not need to take the breakfast, because the breakfast very poor, very little menu to had the breakfast and coffee machine cannot in use / broken.
Thank you.
Response from Property: Dear Guests,We’re so thrilled to know that we were able to met your expectations during your time with us, we are looking forward to welcoming you back again during your next stay in our city.Sincerely,
Mazen Faisal Mahmoud
Superior 2-bed Room
Stayed in Jan 2024
Business travelers
31 review
4.0/5
Very Good
Posted on Jan 23, 2024
Nice place
Response from Property: 感謝您能分享您的入住體驗,酒店能夠得到您的肯定我們很開心,與此同時沒能收到您的全5分評價小逸有些遺憾,小逸會繼續努力的去做好更優質的服務!期待您的再次入住!—總經理 Anthony 戴
Guest User
UrCove Superior King
Stayed in Mar 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Excellent service, new facilities, and good breakfast! Very cost-effective, I will choose this hotel next time ✌️There is a gym on the first floor and free parking. I recommend everyone to stay here
Original TextTranslated by Google
Guest User
Superior Queen Room
Stayed in Mar 2025
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 16, 2025
The hotel environment is very good, there is a free coffee machine in the room, and there is a gym. It is small but complete, with all the basic gym equipment. The waitress is also very friendly. The hotel is very soundproof, especially in the park. For people who are on business trips in the park, it is a blessing.
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Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。 ---酒店總經理Anthony 戴
Guest User
UrCove Superior King
Stayed in Mar 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 16, 2025
The room is clean, the service staff is professional, the equipment is new, and the experience is good
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。 ---酒店總經理Anthony 戴
Xiaohuaqiyue
UrCove Superior King
Stayed in Mar 2025
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 11, 2025
The hotel is a brand under the Hyatt Group, and the quality is still very good. The hotel is easy to find, free parking is available, and the lobby is large. If you want to work on your computer, you don't need to find a cafe. Although the location of the hotel is not in the downtown area, it is still convenient for eating and drinking. The price-performance ratio is good. The room is large and clean, the bedding is comfortable, and it feels very comfortable to live in. The bathroom is separated into dry and wet areas, and the service is also very good. I need to remind you that if you are very afraid of noise, try not to live on the fifth floor, as there seems to be a mahjong hall downstairs.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!很高興您選擇入住杭州拱墅大運河逸扉酒店,十分感謝您對我們酒店的滿分評價!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家! ---酒店總經理Anthony 戴
Guest User
UrCove Superior King
Stayed in Mar 2025
Business travelers
13 review
5.0/5
Outstanding
Posted on Mar 13, 2025
The room is well-equipped and comfortable. The lobby is clean and spacious. There is free parking. Each room can only accommodate one car for free, which is quite convenient.
Original TextTranslated by Google
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務 ---酒店總經理Anthony 戴
Sichupapazou89
UrCove Superior King
Stayed in Feb 2025
Business travelers
18 review
4.0/5
Very Good
Posted on Feb 21, 2025
Overall, I am satisfied with it. The biggest problem is that the sound insulation is very poor. I can hear clearly what is happening next to me.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州拱墅大運河逸扉酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧! ---酒店總經理Anthony 戴
Jilongniliya
Executive Deluxe Queen Room
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
It's not far from my home. Yesterday I suddenly wanted to stay out for a night, take a bath, and then have a leisurely buffet breakfast the next day. I chose this hotel because it was relatively new.
Facilities: It's pretty good. There are two toilets in the room, and the hair dryer is Dyson. The bathtub is not bad. There is a shower head, which is convenient. You can take a shower and wash your hair directly in the bathtub after taking a bath. The most important thing is that you can see the TV while taking a bath in the bathtub. The bathrobe is very nice! It would be better if the voice can control the lights.
Hygiene: It's pretty good.
Environment: It's right in Vanke Center. Anyway, parking is quite convenient. The underground parking lot is large, and the car can be parked at the hotel elevator entrance.
Service: It would be very convenient if there is a food delivery robot to order takeout.
To be improved: The breakfast is really average, maybe it's at the level of a very ordinary express hotel. Considering that most of the room types in this hotel are relatively low in price, it's acceptable, but it doesn't quite meet my needs. It may be the biggest limiting factor for me not to come again for the second time...
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Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上(要給機會呀!)我們在努力,期待您見證!祝,一切順利!---酒店總經理Anthony 戴
Zaiyunwu
UrCove Superior King
Stayed in Feb 2025
Business travelers
96 review
3.8/5
Good
Posted on Feb 6, 2025
The room is big, and the workbench area is the most satisfactory. The breakfast is average, the restaurant is too heated and you need to wear a down jacket, and the dishes are cold. The hot water in the room is very, very slow, and it takes more than ten minutes to keep it running, so I couldn't take a shower on the first night. Because there was no hot water for a long time, I felt that there might be no hot water, and it was too late at that time, so I didn't bother the hotel staff and endured it. The surrounding area of the hotel is relatively deserted, you can order takeout, and free parking. It is not suitable for winter stays because the heating in the public space is seriously insufficient.
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Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more and more perfect. Welcome to visit us again. --- Anthony Dai, General Manager of the Hotel
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Suxin328
UrCove Superior King
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 2, 2025
There are robots delivering packages, which is pretty good. There are a lot of people during the Spring Festival, so you have to eat breakfast early, otherwise there will be no seats. The products are also okay, with everything you need.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we use intelligent voice system and robot food delivery service. We will deliver the items you need and the purchased food to your room as soon as possible, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
---Anthony Dai, General Manager of the Hotel