Hangzhou Gongshu Grand Canal UrCove by Hyatt Hotel Reviews
Hangzhou Gongshu Grand Canal UrCove by Hyatt Hotel
89 Huayuangang Street, Gongshu District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.5/10
Outstanding
2719 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.6
Filter by:
Sort by:
All reviews(2719)
Positive reviews(2693)
Reviews with photos/video(367)
Friendly front desk staff(266)
Delicious breakfast(120)
Many amenities(100)
Large rooms(96)
Convenient parking(61)
Perfect for business trips(60)
Awesome gym(16)
Tasty coffee(16)
Negative reviews(26)
Guest User
Sunshine Tatami Room
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 9, 2025
This was a very nice hotel. Rooms are clean and neat. Staffs were helpful and supportive, especially Eddie Hu. Look for him if you need help in English. Breakfast is good with variety of food. I will definitely come back.
Response from Property: Dear guests, hello! Thank you for your trust in Hangzhou Gongshu Grand Canal Yifei Hotel! Thank you for your praise and strong recommendation! It is so hard to leave Yifei when you fall in love with it. Hangzhou Gongshu Grand Canal Yifei is your most beautiful and warmest home in Hangzhou. Remember to come back often when you have time! --- Anthony Dai, General Manager of the hotel
Kefee
UrCove Superior King
Stayed in Oct 2024
Business traveler
11 review
9.0/10
Great
Posted on Nov 19, 2024
There nice hotel and clean
Response from Property: 尊敬的賓客, 您好!非常感謝您對我們酒店如此的青睞和喜愛 !前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,杭州拱墅大運河逸扉酒店永遠屹立於這個城市,等候您的來臨 !不見不散哦!祝,笑口常開 ! ---酒店總經理Anthony 戴
Guest User
UrCove Superior King
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 29, 2025
Good place but so far from the city
Response from Property: 尊敬的賓客,您好!非常感謝您的入住與讚賞 !很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !歡迎您再回來體驗,祝生活愉快!
Around the Globe
Superior 2-bed Room
Stayed in Nov 2023
Family
43 review
5.5/10
Posted on Dec 25, 2023
This hotel location very far from Metro station, around 1.5-2km.
And very far from shopping street and not easy to find foods.
This hotel looks like a new hotel condition,
Room very spacious and clean.
Have free washing and drying machine.
Internet very poor connection.
You cannot work here if your works need internet connection.
But so far, price vs quality very worthed to stay in this hotel.
I still recommend others to stay in this hotel.
Response from Property: Dear Guest: Thank you for taking a moment from your busy schedule to share your experience! We appreciate your comments and constructive criticism as it is through this feedback that we know how and where improvement is needed. Your satisfaction is very important to us and we will try our best to make sure all of our guests have a rewarding stay. Be assured that we will follow-up on the issues you raised so that we can improve our guest's experience. —— General Manager Anthony Dai
Devione Marquette
UrCove Superior King
Stayed in Apr 2024
Solo traveler
20 review
9.0/10
Great
Posted on May 24, 2024
The hotel was nicer than I anticipated. The for event I was attending, the local was very nice. I really enjoyed the heated toilet seat in the room. I was also impressed to see a bar in the hotel lobby.
Response from Property: Dear guest, hello! Thank you for your strong support to Hangzhou Gongshu Grand Canal Yifu Hotel, your satisfaction is the driving force of the hotel, no need to say, come often! I wish, smooth work, good mood every day! -- Hotel General Manager Anthony Day
Around the Globe
UrCove Superior King
Stayed in Jan 2024
Family
43 review
9.0/10
Great
Posted on Feb 27, 2024
The hotel was very nice, clean and comfortable to stay.
But you do not need to take the breakfast, because the breakfast very poor, very little menu to had the breakfast and coffee machine cannot in use / broken.
Thank you.
Response from Property: Dear Guests,We’re so thrilled to know that we were able to met your expectations during your time with us, we are looking forward to welcoming you back again during your next stay in our city.Sincerely,
Mazen Faisal Mahmoud
Superior 2-bed Room
Stayed in Dec 2023
Business traveler
31 review
8.0/10
Very Good
Posted on Jan 23, 2024
Nice place
Response from Property: 感謝您能分享您的入住體驗,酒店能夠得到您的肯定我們很開心,與此同時沒能收到您的全5分評價小逸有些遺憾,小逸會繼續努力的去做好更優質的服務!期待您的再次入住!—總經理 Anthony 戴
Qiaozhibiewanle
Executive Deluxe Queen Room
Stayed in Apr 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on May 25, 2025
The executive suite I stayed in this time completely refreshed my perception of the city hotel experience! The spacious space perfectly combines exquisite aesthetics with pragmatism. As soon as I stepped into the living room, I was instantly attracted by the canal scenery outside the panoramic floor-to-ceiling windows. The modern light luxury furniture is matched with the smart home system. The curtains open and close automatically with a touch of the hand. Lying on the L-shaped leather sofa, you can enjoy the flowing Jiangnan ink painting.
The suite configuration can be called "a paradise for detail control": the three-separated bathroom space allows multiple people to use it without pressure, especially the bathtub in the master bathroom. When taking a bath, the mist is transmitted through the mist. The Dyson Supersonic hair dryer is definitely a surprise egg. The three-minute quick drying + styling black technology saves me, an obsessive-compulsive disorder patient who must wash my hair when traveling.
The breakfast experience can be called: the freshly ordered soup noodles are called authentic by the locals, and the toppings are changed daily. There are also freshly baked croissants with seven kinds of jams, seasonal vegetable stir-fry, etc.
This time I was completely impressed by Yifei's "high-end but not expensive" hospitality philosophy. Whether it is a business trip or a staycation, here you can enjoy the ritual of slow life in the fast-paced city.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for staying at Hangzhou Gongshu Grand Canal Yifei Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to the Grand Canal and Gongshu Wanda Plaza, with everything you need for food, drink, entertainment and cinema. At the same time, the hotel has its own breakfast restaurant, providing guests with high-quality catering services. You are welcome to experience it next time. --- Anthony Dai, General Manager of the hotel
Guest User
UrCove Superior King
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 31, 2025
The front desk service is great. The surrounding environment is beautiful. There is also a minibar in the room. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope our home will be the warmest and most unique one in your memory! Come back to Hangzhou Gongshu Grand Canal Yifei Hotel often, and I wish you well!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Business traveler
20 review
10/10
Outstanding
Posted on May 17, 2025
The hotel has a great location and convenient transportation. The front desk service is very good. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your trust and choice of Hangzhou Gongshu Grand Canal Yifei! From the moment you step into Hangzhou Gongshu Grand Canal Yimei, you are our family. We hope to take care of you like family with our heart. Hangzhou Gongshu Grand Canal Yimei is your warm home away from home in Hangzhou! Go home often! I wish you all the best! ! --- Anthony Dai, General Manager of the hotel
Yongyuande90hou
Superior 2-bed Room
Stayed in Apr 2025
Traveling with friends
21 review
10/10
Outstanding
Posted on May 14, 2025
It takes about 20 minutes by taxi from the East Railway Station, and more than 10 minutes to the West Lake Scenic Area. The location is good and the price-performance ratio is very high.
I like the outdoor seating design of the hotel. It is very comfortable to sit there and have a drink and chat during the day and at night.
I have been to Hangzhou many times. If you don’t want to go to crowded places, you can stroll to the Grand Canal to check in and view the scenery. You can also take a boat, which is very good.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you very much for choosing Hangzhou Gongshu Grand Canal Yifei Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you the supreme service experience. Welcome to visit us again!
---Hotel General Manager Anthony Dai
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
84 review
10/10
Outstanding
Posted on May 11, 2025
The front desk service attitude is very good, and the stay experience exceeded expectations! The service is warm and thoughtful, and the front desk introduced the surrounding guide in detail. The room is spacious and bright, the bedding is comfortable, and the smart facilities are convenient. The bathroom is separated into dry and wet areas, and the spare parts are of high quality. The breakfast is rich, with a variety of Chinese and Western choices. The location is excellent, full of details, and the cost performance is super high. Highly recommended!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇杭州拱墅大運河逸扉酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨! ---酒店總經理Anthony 戴
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Other
5 review
10/10
Outstanding
Posted on May 4, 2025
I took my parents and elders to Hangzhou during the May Day holiday.
I have always liked the Yifei brand and have stayed in Shanghai twice.
This time I stayed at the Grand Canal in Dagongshu, Hangzhou. The room is larger, the bedding is comfortable, clean, the bathroom facilities are very good, the shower water temperature and water splash are very comfortable, and mini bar snacks are free.
My parents and elders are quite satisfied.
You can also delay check-out😁
Taxi is very convenient
There is a Jiangnan Red House next door. I was in a hurry to find food, so I walked in casually. I didn’t expect it to be so delicious. I actually went there a second time
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在杭州拱墅大運河逸扉酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! ---酒店總經理Anthony 戴
Alvinhanwengang
UrCove Superior King
Stayed in Mar 2025
Business traveler
5 review
10/10
Outstanding
Posted on Apr 30, 2025
A treasure hotel that I hadn't discovered before!
The front desk staff was very friendly and proactive. The breakfast was super rich. The quiet environment just away from the main road made the business trip feel like a vacation. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am very happy to bring you a good time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
---Anthony Dai, General Manager of the Hotel
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 24, 2025
Traveling with a few Spanish friends, foreigners still have some difficulties in communication in China. The hotel provided great help in check-in, reception and hotel dining. Thank them.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望我們家會是您回憶裏最温馨最獨特的那個 !常回杭州拱墅大運河逸扉酒店看看哦,祝,安好! ---酒店總經理Anthony 戴