Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.4
Service8.6
Cleanliness8.6
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(1)
Guest User
King Room
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jul 25, 2025
I recently stayed at the Four Points by Sheraton in Stoney Creek and had a very pleasant experience. The hotel staff were consistently warm, professional, and attentive to all requests, making check-in and check-out smooth and efficient. The room was spacious, modern, and clean, with a very comfortable bed and well-maintained amenities. I especially appreciated the quiet environment, which allowed for restful nights after busy days. Housekeeping was thorough and respectful of privacy. The location was also very convenient — close to restaurants, shopping, and easy highway access. Parking was free and readily available, which added to the overall convenience of the stay. Overall, I would definitely recommend this hotel to anyone visiting the Hamilton/Stoney Creek area, whether for business or leisure. Great service, good value, and a relaxing atmosphere.
Guest User
Queen Room
Stayed in Jul 2024
Couple
7 review
8.5/10
Very Good
Posted on Sep 2, 2024
Great location if you’re spending time in the Hamilton beaches. Lots of parking. Reasonably priced. Pretty clean.
Shenxingzhiyuan
Room With Two Queen Beds
Stayed in Feb 2025
Family
18 review
8.2/10
Very Good
Posted on Mar 23, 2025
The room is clean and tidy, and relatively new. There is a capsule coffee machine and bottled water in the room. Breakfast is made after ordering. It is recommended to book a room with breakfast. There is no commercial street around, but it is next to the highway exit.
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Anonymous User
King Room
Stayed in Apr 2024
Other
17 review
6.0/10
Posted on Jul 14, 2024
The hotel is so ugly that I don't even want to take pictures, but it is OK to stay for one night. It is convenient to book on Ctrip. It is cheaper than booking on the official website. Maybe the tax is waived.
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Guest User
Room With Two Queen Beds
Stayed in Sep 2023
Traveling with friends
5 review
8.0/10
Very Good
Posted on Jan 19, 2024
Downtown is a bit messy, but it's very quiet away from downtown. The front desk was also very polite, and everything went smoothly during check-in. The room was very clean.
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Anonymous User
Room With Two Queen Beds
Stayed in Jul 2023
Traveling with friends
1 review
7.5/10
Posted on Aug 24, 2023
The room is OK, but there is an inexplicable extra charge. It must have been received by mistake. Customer service has not responded after 4 days of communication. Why is it so complicated for a simple matter?