Hampton by Hilton Hami Reviews

Hotel room is new, clean and comfortable. Facilities with guest laundry (complimentary) excellent for travelers like us. Good breakfast but bacon and ham should use the real thing.

Much to my surprise, this Hampton is pretty good with very warm reception and a smiling manager. The location is perfect with most of the tourist sites within walking distance.

Should include scramble egg option and add cheese & beacon in breakfast buffet.

Excellent helpful service both at front desk and in restaurant

Just excellent

The front desk lady provided good service, the room cleaning lady provided good service, the room was clean and tidy, and the breakfast was rich.

The hotel enjoys a prime location in the city center, close to many famous attractions. Whether it is Altun Ancient Street, Hami Museum, or Huiwangfu Scenic Area, they can all be easily reached on foot. The hotel has a high-rise view and convenient dining and parking facilities downstairs. In addition, the hotel's hygiene conditions are first-class and the service quality is also excellent.

The front desk is very welcoming, the restaurant has a lot of food, the room is clean and tidy, it is very close to the scenic area, and there are restaurants next to it. It is worth staying again

Very happy two-day trip to Hami, the hotel is very close to the attractions and the service is also very good

The service was excellent, beyond expectations, and they provided desserts, tea and fruits. Soundproofing: Very quiet. I usually sleep lightly, but I can't hear any noise from the corridor or next door here. Great location: Very close to surrounding attractions Huiwangfu and Altun Ancient Street, very convenient. There are a lot of delicious food in the business district next to it. The breakfast in the hotel is also very delicious. It seems to be a newly opened hotel. The rooms are also very clean, spacious and bright. Finally, I would like to give a thumbs up to the short-haired front desk lady who checked out the hotel. She has a good service attitude and is very considerate.

I won't say whether the room is good or not, the service is too bad. I have been trying to issue invoices for several days, but no one cares about me. I added the company WeChat account, but no one cares about it. I called and said I was busy, but I didn’t reply when I sent a WeChat message. Are you really that busy?

When checking in, I asked the front desk (lady) to register the license plate number three times and finally failed to register it. I scanned the code to pay the 2 yuan parking fee myself. They did not take the initiative to inform us of the time and location of breakfast. He talks and doesn't answer. The first time I called the front desk, I was hung up on. I called back and a male front desk guy who claimed to be the manager said they were too busy and didn't mean to apologize. Can busyness be the reason for hanging up the phone? It's simply too low-grade. Please choose carefully,

After returning from Xinjiang, I passed through Hami and stayed at the Hampton Inn by Hilton. Who knew that the hotel's quilt cover had not been changed. When I woke up in the morning, I found blood stains on the quilt cover. The hotel informed me that after testing, I would give a satisfactory answer. 8 days later, the hotel's manager Liu will be on vacation for a while. After a while, I asked my superior for instructions and tried my best to deal with it, but the problem was not solved. The service was extremely poor.

When traveling to Xinjiang by car, I passed by the Hampton Inn by Hilton where I stayed in Hami. The room was upgraded for the second time and was very large and comfortable! Needless to say, the environment is clean and the service is also very good. Especially the breakfast is quite good, with both Chinese and Western food! There is a free parking lot🅿️very large...there is a 1.2-kilometer walk to Altun Ancient Street nearby where you can go shopping at night!