Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.6
Service8.6
Cleanliness8.7
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All reviews(102)
Positive reviews(14)
Reviews with photos/video(4)
Xinhan
Standard Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 21, 2025
Very warm welcome from the front desk staff. Helpful. Room is standard for business trips, close to bus stops that connects easily to sbahn stations. Also reaches the fish market directly by bus in the morning.
Response from Property: Dear Xinhan,It's uplifting to hear about your positive experience with our front desk staff. They strive to create a welcoming atmosphere for every guest. We're pleased to know that the convenience of our location and the standard of our rooms met your expectations, especially for business travel.Your ease of access to public transport and the local fish market is something we're delighted to hear about. We hope your travels were made smoother by this.Looking forward to welcoming you back soon.Best regardsBea HinschNH Hamburg Altona
Guest User
Standard Room
Stayed in Jun 2025
Couple
1 review
8.0/10
Very Good
Posted on Jul 12, 2025
Comfortable hotel near public transport to the centre of Hamburg. It is also close to restaurants.
Delicious breakfast and comfortable beds.
Response from Property: Dear Guest,It's wonderful to hear that you found our location to be convenient, with easy access to public transport and local restaurants. The comfort of our guests is of utmost importance to us, and we're thrilled to know that you appreciated our breakfast and found our beds to be comfortable. We strive to create an ideal experience for our guests, and your feedback assures us that we are on the right track. May your next stay with us be as enjoyable, if not more. Best wishesBea HinschNH Hamburg Altona
Berlin Germany
Standard Room
Stayed in Feb 2024
Couple
26 review
10/10
Outstanding
Posted on Apr 4, 2024
Newly renovated room
Nice and comfortable bed
Guest User
Standard Room
Stayed in Oct 2024
Couple
7 review
8.0/10
Very Good
Posted on Dec 1, 2024
We had a lovely weekend at the NH Hotel Hamburg.
We would recommend it to family and friends and would of course come back again.
Original TextTranslated by Google
Response from Property: Hello dear guest, I am delighted that you were so incredibly satisfied with your stay with us at the NH Hotel Hamburg Altona. I am happy to share this with the team. We are already looking forward to welcoming you as a satisfied guest in the future. Kind regards, Bea Hinsch NH Hotel Hamburg Altona
LuisStu
Standard Room
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Feb 24, 2025
Great hotel, we'll be happy to come back!
Original TextTranslated by Google
Response from Property: Dear Luis,
Thank you for your great review and for your stay with us at the NH Hotel Hamburg Altona. We are delighted that you enjoyed your stay with us and that you especially liked our breakfast buffet and the room so much.
We are already looking forward to your next visit.
Sincerely,
Bea Hinsch
NH Hamburg Altona
Anonymous User
Standard Room
Stayed in Aug 2024
Business traveler
47 review
8.0/10
Very Good
Posted on Oct 8, 2024
This small European hotel is an unexpected surprise during the trip! From the moment you step into the antique lobby, you feel warmth and elegance. Although the room is not large, it is extremely exquisitely decorated, and you can catch a glimpse of the charming street view outside the window. The breakfast is rich and varied, and fresh bread and coffee make you full of energy. What impressed me most was the enthusiasm and attentiveness of the staff. Every time we met, they greeted each other with a smile, making people feel at home. The overall atmosphere is peaceful and comfortable, ideal for relaxing after exploring the city.
Original TextTranslated by Google
Response from Property: I am extremely pleased that you were so incredibly happy with your stay with us at the NH Hotel Hamburg Altona. I am happy to share this with the team.We are already looking forward to welcoming you as a satisfied guest in the future.With kind regardsBea HinschNH Hotel Hamburg Altona
Kaixi
Standard Room
Stayed in Aug 2024
Business traveler
13 review
6.0/10
Posted on Oct 10, 2024
A very average business hotel. The lobby smells bad. It's probably because of the Hamburg exhibition. It's a very noisy hotel.
Original TextTranslated by Google
Response from Property: thank you for taking the time to rate your stay with us. Unfortunately we were not able to fulfill your expectations. We are very sorry about this. Please let us know during your stay if there are any problems.We hope to welcome you back and convince you of our service.Kind regardsBea HinschNH Hotel Hamburg Altona
Guest User
Standard Room
Stayed in Oct 2022
Business traveler
4 review
10/10
Outstanding
Posted on Nov 24, 2022
Very good business hotel, there is a bus stop nearby, the hotel is very clean and has everything you need
Original TextTranslated by Google
Guest User
Standard Room
Stayed in Feb 2023
Business traveler
78 review
10/10
Outstanding
Posted on Mar 23, 2023
Very satisfied, the room configuration is complete
Original TextTranslated by Google
kawaii_katrina
Standard Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 11, 2025
入住體驗很好,前台也非常熱情…還給寶寶冰淇淋🍦酒店很新,非常乾淨!下次來漢堡還會繼續選擇這個酒店
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Response from Property: Dear Katrina,It's wonderful to hear about your positive check-in experience at our hotel, and we're delighted the enthusiasm of our front desk team met your expectations. The joy of your baby receiving ice cream is truly a delightful detail to read about! We take pride in maintaining the cleanliness and freshness of our hotel, and it's heartening to know you noticed these efforts. Your plan to choose us again on your next visit to Hamburg is the highest compliment we could receive.We look forward to welcoming you back in the future. Best wishesBea HinschNH Hamburg Altona